The Devon Senior Living

John

My mom is staying at Devon Senior Living, and she loves it. She's ninety-two, she has a nice room, she loves the food, and she thinks the people there are really nice. It's very lucky that it's close to where we live, too -- less than two miles away. She seems to be happy there. She said the staff are all very lovely people. She can't say enough good things about them. Her room is immaculate; it's very nice. We saw it before she moved in. It's connected to a patio, and the room is very big. She's in a companion room, but currently she's alone there. She could move her furniture in there, as that is allowed. They painted it, and they put down new carpet, so it seems new. It's very clean on top of everything, and so far, we haven't had any complaints. The only problem we had was that her cell phone did not work there. We discovered that the area has lousy cell-phone coverage so we got her a landline instead, and now she's happy. The staff is really nice, and they know my name. They're very personable and efficient. When we come in for a visit once a week, they clean everything up. They're also very conscious of COVID. They take our temperatures when we walk in, they put sanitizer in our hands, and they clean the whole area. I have to say these people are wonderful. The building is very nice. It's in the middle of Devon, and it has trees around it.

Sunnie5

DO NOT send your loved ones to this horrible place! My dear Father walked in here smiling on a Monday afternoon and by Saturday morning, he was found unresponsive being rushed to the hospital taken out on a stretcher! He was severely dehydrated and numerous blood clots in his legs. He was in a memory care unit and was told he needed prompting and reminders to drink and eat. They neglected him! The staff has no compassion or love. Extremely disrespectful and poorly run! From the beginning, the communication is horrible. Dominique does not know how to return calls. We were given paperwork and contracts after my Dad was admitted. Erica, the Director of Nursing, has the coldest heart if she in fact has a heart. No one could give us an answer to what happened to my Dad. We wanted to pick up his belongings, no one would call us back. So funny that the staff has time on their Facebook page to make videos of them doing the chicken dance, yet they can't give my Father a glass of water! Horrible place. Stay away. Would never recommend!

Thurman

The Devon Senior Living is OK, but right now during the COVID it is what it is. I like that they keep us informed of the different things that are going on. Right now we're getting emails and calls, and they're cooperative. I haven't been inside because we can't really go inside, but I heard that it's a very nice facility inside, and clean. They have a very good location, they're very close to the King of Prussia Plymouth, and very accessible to all the surrounding areas. As far as the front desk staff member is concerned, she's very courteous. When we ask for the laundry, she gets the laundry and brings it down. She's very cooperative and pleasant.

Lisa002143

My father is living in The Devon Senior Living. Overall, we’ve had a very good experience with them. They have been very hands on, they are very welcoming, and it is a very warm community. One of the things we like about it is that there is a 40 percent ratio of men to women, which is unusual for an assisted living facility, and therefore is a very good fit for a male like my father. We’ve had nothing but good things to say about it. It is not the most modern place, but the people care, it is very family oriented, and they are very good about following up and knowing both the residents and their family members and treating them with dignity and good care. I love the warm community, the dedicated personnel, the close proximity to our home, and the 40 percent male to female ratio. I have seen some of their activities. They have bands, Bingo, and art classes. They seemed to have a number of activities that take place during the close of the day.

Caring0546

My mother is at The Devon. I like the price, and my mother’s room is very nice. It’s bigger than the other place. The dining room is fine, but she doesn’t care for the food. She does a few crafts, which is good, but they need more of that there.

Cindi4

I chose Devon Senior living, and I was helped by Judy of Caring; she was excellent, and she helped me find something in my price range. Ken, the senior manager there, helped me meet my monthly premium. I like how they engage my mother; she is pretty healthy, but she needs engagement, and I see she’s actually improving at 95 instead of going the other way. I placed Mom there last December. The place is 15 miles away, but it was worth the drive. My mom is very pleased with the food, and she has actually gained weight there. They have special brunches on special occasions, like holidays. The staff was phenomenal. All of them from Ken to the receptionist, down to the caring aides, are very good. The place is beautiful with beautiful people.