Allegria at the Oaks

CK86

My grandfather has been living there for a few months. He is a very active and social guy. When I asked him the other day how things were going, he said "this is the best hotel I've ever stayed at"! He loves the food and talked about the different "projects" he's been working on. The activities seem great and he loves to paint and chat with the other residents. He's excited to go outside more now that the weather is nice and they have a little resident garden. When I visited, the facility looked clean and bright. Lunch was being served and the staff seemed attentive and the other residents looked happy. Overall we are very happy with Allegria.

Charles

I chose Allegria at The Oaks for my dad. The location was great, it was the closest one for us. Also, he was able to get a roommate option which cut the cost for $400 a month that helped a lot. I'm kinda glad we went that route with a roommate because with his Alzheimer's he doesn't remember and there's no interaction between them all. The other one gets up and out during the day, and my dad get a couple more of a later start. The other guy's a little earlier and start early to bed, they never called us. It's a little weird but I'm like ''you know what, that keep work out pretty good''. But the main, main reason we chose Allegria was we do the roommate and definitely the location was the big sell too. He moved early September so far, they've been pretty good but Covid makes things very complicated. Considering in the elderly system, they're trying to get people out coordinating from medical visits and also making sure that they don't carry things back in and stuff, so they're very cautious with that. And a lot of times with memory care you notice like missing doctor visits and stuff. You take them and drop them off but with Covid, you can't do that, unless it's a true emergency. So, they are really struggling, and the staff were doing a great job, they have to deal with a lot of medical appointments, a lot of zoom meetings and stuff with the patients which is a new learning curve for all of them just because it is a high consuming. They're doing really great and communication is very good. I know they're busy, so I leave a voicemail, and if they don't respond within like 24-hours I definitely give them a call and I can get a hold of somebody. Right now, I haven't had anything that's really true emergency. I was only able to see him once so far and it was due to Covid and stuff, that was about 6 weeks after I dropped him off, they were very, very careful with the restrictions of people coming in. They would send him outside once, he looked good, the staff she'd taken good care of him. The medical department and his kidney specialist say his kidney, his levels are actually doing better. So, they are definitely taking care of him food wise. They do try to encourage him to get out and interact with people which may not be the best for him, he can be a little bit of an introvert, but they make the effort, and that's what I ask. My dad does not complain about the food, so I assume it's good.

R.B.

My mother was a past resident of Allegria at the Oaks. I think they were great, everything was good, it was very clean, and the staff was helpful. It was a positive experience, but she just wanted to go home. The dining area is always clean, and she has no complaints with the food. They have something new every day, they always play games, and they always kept them busy.

J.B.

We visited Allegria at the Oaks, the experience was very positive. The lady who gave us the tour was in charge of admissions and marketing. She was a very young at heart and lively lady who gave us a very good review and a good picture of what the community was like. They were updating and working on the facilities to make them more attractive. The residents had nice, big rooms. There was a shed out back and very pretty surroundings. It's for people who love a country setting. We didn't choose it because my brother-in-law grew up in the Bronx and likes to go to Wawa and places like that, and there's nothing for him like that in this community. He'd feel confined there. The place itself, the kind of care, and the personal interaction between the staff and residents was great. It's a great place and would be perfect for someone else. I saw a couple of rooms that were larger than average compared to the other places we saw.

Provider Response

Michelle

I toured the memory care of Allegria at the Oaks. I liked it, but I was a little disappointed that they're doing some construction inside, though they made it sound like they're only doing it for two weeks. Their dining area was also under construction, but that's the kind of thing you can't help when somebody else takes over. I guess I was just disappointed because I have visited several places and they're my favorite one, and they didn't call me the next day. The place itself was OK, but because of the whole package, I liked what I saw.

Provider Response

visitor

It was big with close to 100 residents. They had some single rooms, but more were companion rooms, which would not have been the right fit for my mother. The person I talked to was new, so it was more of a perfunctory tour. There was an entertainer at that time, which the residents were enjoying. They had a very nice menu and choice of selections, so that was nice. It was in a residential area that was not in walking distance to stores.

Lucy G

My father has been at Oaks for over 5 years. He just turned 103 years old 2 weeks ago. He and my mother entered the facility together, they were both in the assisted living section upon entering. I was very pleased with the care they both received, especially mom at the time. If a concern was brought to their attention, it was remedied. Since entering, they have restructured and redecorated. They grounds are wonderful. The first floor was redesigned for memory care, which my father has recently been moved to. I am so pleased with that transition. He seems happier and more involved with the activities. More difficult for him was not speaking English and being able to communicate, but the staff went out of their way to include him. They even have a Russian speaking activities person who has been a God send. I am there just about every day at dinner. The food looks appetizing and nutritious, menu options are given every day for anyone who might want something different. Thank you to the caring staff and employees !

Kathy271066

It is a nice facility. The rooms are nice. The food is good, and she is happy there. The whole place is nice. There are a few things that we are a little surprised about, but overall it is a good place. I will say we are satisfied with the care. I will recommend them to others.

Jim774471

The people are extremely caring, the staff is very efficient, and the facility itself had kind of a warmth to it -- kind of like an extended home for my mother-in-law. She was there for a 2-week respite care, and she ended up having a roommate. They became very good friends, so she had a very good experience while she was there. We had lunch there one day, and it was very good. They had the Olympics on in the evening for the people, and every night they watch Jeopardy and Wheel of Fortune, Bingo and parlor games. One woman across the hall from my mother-in-law has a son who plays the harp for people for an hour and a half, so she really enjoyed that.