Troy Care and Rehabilitation Center

soccer11

The aids and physical therapy department are great with my mother in law

Mark's minister

I was in after normal visiting hours. There was no one at the desk, but one of the residents helped me with the new sign-in device. It is a little cumbersome to sign in, but signing out is a breeze. Mark's room was large and clean. His call button was on when I got there (bathroom). It took a while for anyone to respond. She was very helpful and nice, though. On the next visit, had to wait at the sign-in device for someone having trouble signing in. He never did get it done. When I started...

Provider Response

cat persom

I was there for 4 weeks for rehab therapy, The therapy department is top notch and very caring. The daytime nursing staff is fantastic but at night somewhat unattentive. The facility is very clean. However, the food is terrible and inconsistant. There is just no excuse for the poor quality. They act like they want to improve but the kitchen management is clueless and is full of excuses. The good thing is that I lost 12 pounds. If you like to play bingo a dozen times a week activities are...

thankfultoo

My mother was admitted into this facility for congestive heart failure. She has been there for seven weeks and healthier than she has been in years. The nursing staff is very attentive to her needs, the therapy staff keeps her from giving up. They are a very kind medical staff and my mom doesn't mind being there at all. The facility is clean and orderly. LOVE THIS PLACE!!! I get more time with my mom.

gwilson

Okay i do want to give a comment.My brother was put in for rehab which was fine. Well we never left him at all. So one morning while looking for a nurse to help my brother to use the urinal no one was in site. So guess what I had to help him my self can you imagine how that had to make him feel. And they bring there drinks about an hour before the meals,which then it was hot or the coffee was cold. Never a nurse in site. He had a few very sweet nurses but cant speak for all of them. Also seen t...

Lynn48

I didn’t have a bad experience in our visit at Troy Health and Rehab Center. They've got a better staff, and they are more staffed than they are used to be. It was very clean, and in their Alzheimer's unit, they started painting the walls to make it very bright and cheery. They have upgraded their personal rooms, and they have an area where they can go in and out at any time they want to go to the garden area, and there is someone out to be with them. I like that part about it probably the most....

hunt0320

I have a relative in long term care and another one in alzheimer's The biggest issue is the smell. It is a very strong urine smell in the long term care area. The rooms are very small. The 2 paitients in the room can not sit side by side in their wheel chairs. Bathrooms do not accomidate a wheel chair and are very outdated. They seem to be very understaffed and not attentive to the patient needs. The alzheimer's unit has a little bigger rooms, but also has a urine/dirty smell. There ...

DaughterInLaw206

During the time my mother-in-law was in the Rehab portion (assisted living portion) of this facility, it was quite good. She had a nice furnished private room, including a television with cable & daily newspaper, and the staff seemed quite responsive to her needs. They provided her meals and rehabilitation for problems she was having walking. We did her laundry and visited almost daily. She seemed quite content there. They had daily activities going on in the activities room and she was ab...

Dale-1

My grandparents spent years in a home before dying so, unfortunately, I am familiar with nursing homes and how they operate. That said, I was appalled at the lack of bedside manner at this facility. Within the same visit to my husband's grandparents' room, I overheard a nurse across the hall tell her patient that "(he) had just taken the biggest crap of his life, there was no way he had to go again!" and that "this is where you come to either get better or die". NEITHER COMMENTS SEEMED APPROPRIA...