.png&w=256&q=75){kind=small}
The Heights Care & Rehab Center
2801 East Royalton Road, Broadview Heights, OH 44147
Community Comparison
Currently Viewing
Bedroom Type
Starting Price
Pricing not available
Care Types
Nursing Homes, Assisted Living, Memory Care
Bedroom Type
one bedroom apartment, detached homes, two bedroom apartment, studio
Starting Price
$3,547/mo
Care Types
Memory Care, Assisted Living, Independent Living, Nursing Homes
Bedroom Type
studio, one bedroom apartment, two bedroom apartment
Starting Price
$3,100/mo
Care Types
Assisted Living, Nursing Homes, Independent Living
What you can do with Caring
About The Heights Care & Rehab Center in Broadview Heights, Ohio
To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search
Medicare
Health
2.0
Overall
1.0
Quality
4.0
Staff
1.0
Request a Tour
Thu
21
Nov
Fri
22
Nov
Sat
23
Nov
Select Tour Time
Reviews of The Heights Care & Rehab Center in Broadview Heights, Ohio
2.2
(8 reviews)
Facility
2.5
Staff
2.5
Food
2.2
Activities
1.7
Value
1.8
Janice
2
|
September 24, 2023
What I liked least about The Heights Rehabilitation and Healthcare Center was the food. My loved one was a vegetarian, but they served peanut butter and jelly every single day. She was there for rehabilitation. I was not impressed with the staff. The most attention she got was when they tried to keep her there when she could go home. They were trying to persuade the family she needed to be there longer. With regards to food, every single day, we had to bring in food. Their food was not good. The value for money was poor.
Provider Response
livid2023
1
|
February 28, 2023
Being left wet for an hour and a half or longer having bad bed sores. Admin and staff aware of complaints, nothing done. Bed sores getting worse and infected ending up back in hospital.
Provider Response
Jimbo71
1
|
March 23, 2022
The worst place to take your loved ones, it's filthy and they could careless about your loved ones and just let them be malnourished and dehydrated and you have to ask them to do something. Definitely do not recommend!!!
PAS126
1
|
November 19, 2020
We have used the skilled nursing facility at the Heights multiple times when my father-in-law was recovering after a hospital stay with no issues, pre-COVID. Amazing what happens when you can’t visit due to Covid and they are no longer held accountable. My father-in-law came home after 5 weeks with untreated open wounds on his leg. His legs were fine before he came there. The Heights lost all his clothes and his razor. They have no knowledge of anything. The Heights never returned a call in the 5 weeks he was there. They refuse to return calls now, nor will they reimburse us for all the items they lost. Extremely disappointed that the only reason they had good care pre-covid is because we could watch them. What they are doing now is unethical.
anonymous 99999
5
|
June 23, 2019
Beautiful renovated facility! Friendly staff and excellent management!
CathyK.
1
|
March 23, 2014
My mom was there for 5 yrs. before I moved her. I walked in one day to see her and she was eating lunch with depends on that were soaked in urine. I was horrified and upset. When I asked why she hadn't been changed, I got no response. The aids were lazy. My mom always had U.T.I's. I know why now. This place smelled like urine all the time. I finally moved her out to a nice facility in Westlake, Ohio. Please, if you have a loved one, don't let them reside here.
Caring_Heart
2
|
November 8, 2012
The smell of urine permeates the hallway, very strong and made the visit unbearable. Not too mention the resident that wet herself sitting next to us. She was taken to the hallway to sit in another chair, both chairs are upholestered and therefore never cleaned from the urine while we were there. Guess we know now that we cannot sit in any of the chairs when we visit. The staff gives you that attitude like "its just a job" and I feel a sense of empathy lacking in this place.
Living_Well
5
|
October 3, 2011
My grandmother was put into a nursing home due to a recent stroke she had. My father and I visited several nursing homes but this one was something special. The nurses there are very attentive to all the residents there, and I couldn't believe how much they cared about everyone there! It melted my heart. They have functions that they try to get all the residents involved in, and even let my little sister bring in her pet bunny rabbit to visit my grandmother. Every time we go visit, we are greeted with smiles and warmth. It makes it easier to have my grandmother there. They hung up pictures for my grandmother in her room and even arranged some of her knick knacks for her so her room is more comfortable to her and more home-y. I give top ratings for this facility!
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.
