Berea Alzheimer's Care Center

Rclacey

Beware Beware if this place. They did not take my mom's blood pressure for 1 month. She has a history of high blood pressure and kidney failure. Also she got beat up and the staff or administration never called the family. This is all the truth. Now they don't want us to see my mom no more. Reason why they don't want us to see or hear what going on in there facility. Very dangerous and despicable place to be. We are getting my mom out if here very soon .please I beg you guys do not all your family here it's dangerous.

Natasha

My grandmother reported being hit by another resident and the nurses told me “we don’t report what we don’t see” and did nothing about it. I had to go higher up. The staff and nurses are very disrespectful and rude. I watched a nurse become angry when a patient fell and was on the ground. It was disheartening. I can’t tell you how many times I’ve called only for them to slam the phone on me, mutter things under their breath. Meetings with HR and the director, where they resorted to yelling at my father and I. Suddenly, when we are wondering why they haven’t gotten my grandmothers medical history and “we only take blood pressure once a month” to “we take it daily but don’t log it”, they change my grandmothers visiting and call hours? Mon-Fri 9am to 5pm knowing that’s our working hours? Retaliation at all? Still have no answer as to why they did this. My grandmother still remembers her family and us not being able to see her is awful.

Cardinal ohio

My mom is a more functional dementia patient where she doesn't need much help (but is unsafe in her home alone and needs a secured facility). My mom loves the staff and raves about them as she loves talking to them. Our family likes the facility because it is secured, is smaller (doesn't look like a hospital wing (if you need a secured facility), they are free to walk anywhere within the building, and there is an interior courtyard where she can go in and out as much as she wants, and not have to wait for a staff member to take her outside "when time permits". Rooms are shared with just a privacy curtain. Hair salon for minimal fee, free manicure days (where they do their own nails or get help if needed), music, crafts. The staff is always friendly to the family and knows us as soon as we walk in and gives us a heads up if she is having a bad day (but that is very rare).

TBH

Friendly faces, Great Customer Service, and excellent quality of care. Music and memory along with the connections program. Delicious food!!

Flower991

My mom is at Berea Center. I couldn't be happier after multiple other places could not care for my mom. The staff treat me and her with respect. I know it looks older inside because I looked around at other places, but the care they give my mom means more to me.

Iloveyou

This facility may not be updated but the love they show their residents is what matters. The constant support I was given counts for everything.