The Bristal Assisted Living at Westbury

Lisa

My mom has been in The Bristal for about a month now. It is great and she is very happy there. It is an excellent community with good care and good food. The staff members are very helpful and very friendly. They go above and beyond and they have a lot of activities, too. My mom is very thrilled with where she sits in the dining area. She loves the food. The place is very clean and well kept, but it is a little expensive.

Anna

The Bristal at Westbury would be my first choice. It has everything. When you walk in, you smell the food and want to eat it. It's a beautiful community, absolutely stunning. The staff is very nice. They have a lot of activities on a calendar. The price is expensive and not affordable at $2,000 more a month than what we pay for in the place we chose. The people there were very nice. It's located close to town, not too far from the mall and a lot of shopping in the area.

Mark

The Bristal Assisted Living at Westbury was very clean, nice, and well-kept. The person who assisted me was very pleasant and gave me a very informative tour. They have a salon, a game room, a 24-hour snack bar, and also a private dining room to entertain family.

Supergirl766783

I liked the way the Bristal was situated and the openness of it. It was a newer building, and it was clean. The staff was friendly and accommodating. I saw 2 rooms, and they looked spacious. I saw a room they called shared, but it had their own bathrooms, which was a good thing. I also saw a private room, and it was OK. Their dining area was set up like a little restaurant, which was nice.

Nancy137827

The Bristal at Westbury was a much older facility, but the staff explained that one area at a time was being renovated. It was still a lovely place. It felt like a hotel, was extremely clean, and had an upbeat atmosphere. They were celebrating an event that seemed like a lot of fun. There were a lot of activities and invited writers and readers to come in. They had an association with the library, so there was a system of book lending, plus a lovely theater. What I loved about the Bristal in Westbury was that when you walk outside, the train station is right there. Not only was there a beautiful community, but people who didn’t have a car were able to get on a train and go places. It was in a beautiful town, so you could walk to a restaurant and stores.

Alice761224

I signed up my father at The Bristal. The people are all very friendly. It is very clean, very well kept, and maintained. They have activities, like bingo and cards, and some trips, but my father hasn’t really tried those out yet. They are serving three meals a day. Everybody is very attentive and very friendly.

Erica5

My grandmother is now in the Bristal at Westbury, and she says she's comfortable and happy. The room is cozy, and she has her own fridge, kitchen, and bathroom. They have bingo, dominoes, cards, and sports activities, like exercise classes. They also have people come in for group singing, arts and crafts, and more. They take them out to the community and have their own beauty parlor in there where they do their hair and nails every week. They have a movie theater, and sometimes they go out to the movies or go out to eat. They celebrate every holiday, whether you're Jewish or whatever you are, so it’s like a general celebration, which is very good. They have a variety of people, and it doesn’t matter what language you speak because they have staff that speaks different languages. I would really recommend someone to put their family there. It's always clean, doesn’t smell, and very nice.

Anonymous110015450

We like Bristal Westbury for my mother. The facility was wonderful. I really like it and think my mother would really like it, too. I like the whole atmosphere. The people seemed busy doing things. The staff seemed very nice and attentive to the residents. The room that we were looking at was very small but clean. The whole place was very clean. It seemed they have a daily schedule of activities going on. The dining room was very nice -- you feel like you're in a nice restaurant -- and the food was very good.

Theresa Nastasia

My Mom was a resident for just 2 weeks before becoming ill. The Wellness staff did not recognize that she was not feeling well and forced her to go to the dining room for lunch, even though she was sick. She wound up falling in her room because she was so weak. Two days later, she wound up in the hospital with severe bronchitis. We kept/paid for her room for 2 months hoping she would go back after her hospital stay, but she never did. We realized that they could not care for her and we didn't trust them. We paid a total of $13,000 and we only received a $2,680 reimbursement, which was for extras due us, (shower/med management), since she obviously did not receive these services while in the hospital. Bottom line: Administration was very accommodating during our tour and seemed sincere, but once my Mom became a Resident, we couldn't even get them on the phone to ask a question. They didn't even answer my emails. DO NOT send your loved one here. Its just a business to these people and they have no compassion. They are just into making money and could care less about the Residents.

Caring110428450

My mom is at The Bristal. The staff is wonderful. Dining is excellent. Everything is very good. The apartments are very clean. They have dancing and bingo. They take residents out to dinner, they provide transportation, and they take them to shows. It is very good. They have holiday parties. It is very nice. Everybody is well dressed. They know all the residents. It is amazing! The facility is also secure.

Linda86272750

The Bristal is very nice, clean, and modern. The atmosphere is warm and friendly. The people are more independent, and are involved in the activities. The staff is very nice. My dad is in a friendship suite, and has to share the bathroom. They have a lot of trips and a lot of activities going on. It would be best for people who do not have so many issues going on.

jparteach

I was very impressed by all this facility had to offer. There are a lot of options for activities and numerous areas within the facility for someone to be during the course of the day. I got a very warm feeling when I was there.

Flower123

I just love this facility. It has all I need. The facility is beautiful. They do everything for you, laundry, meals, cleaning. Its like living at a beautiful palace. I'm so glad that I made the decision to come here,.. my life is so much easier, with no stress and no worries. thank g-d for the bristal

Ellen12

Bristal at Westbury was really nice. It was also a little older than the one we had looked at. Nevertheless, it appeared taken care of very well. You could definitely be proud to bring people there. However, they did not have the two-bedroom apartments that my parents wanted.

Drew3

When I visited The Bristal, I can see that the place is very clean and well kept. The staff were very nice and very professional. They ushered me around to the dining room and the common area in which the residents are taken to. Their kitchen room was very, very small. They also showed me a studio-type room in which the bedroom is also small.

Rachel 1

I thought the Bristal at Westbury was great. The lady who gave us the tour, Gloria, was very, very nice. You could tell that she loves her job. She really was helpful and she wanted to make my father feel comfortable. The place was very clean. I think the reason my father didn't want to select this place is the location. It's in a very commercial area and right next to the train station. But it's a very beautiful place. It's just right so close to the road and there's not a lot of property.

Alicia18

The entire environment is amazing. The staff, at least who I see when I go, is amazing and is great with my grandmother. Whenever she needs help, all I see are smiling faces and the nursing are just great. The facility itself is very clean and well organized; I never have any issues finding where I need to go. I visit my grandmother frequently and so far I think we all made a great choice in choosing Bristal as her new home. They have a lot of events, such as fitness classes and support groups to keep her and her neighbors occupied. Everyday, there are a variety of activities anyone can participate in (including me when I go visit her). When I go to visit her I can tell she is right at home (since I know some seniors see assisted living as their family abandoning them) it makes me so happy to see her in her element at Bristal

banus

The atmosphere is great when you enter. It doesn't feel like an assisted living. They make great friendships with the other people. He wasn't unhappy or anything. He even had a girlfriend and he was flirting with her all the time. If I was to get old I would want to be at an assisted living because I can make friends and never be lonely. Life is too short to stay home all alone. They have planned meals daily on time. They would never forget to take their medications because even if they did there is always somebody to remind them and make sure that they take their medications on time. It is fun and safe environment both for men and women.For my friend's grandfather it was surely better than him staying with his daughter and be home alone. He is very happy to be there and that is all that matters.

dd1

my mom has been at the bristal westbury for one year. she is always very clean and taken care of. even though she does not know what is going on it reassures me that she is well cared for.

Shanice Lyons

The place seemed very friendly. The place was clean. It seemed like a loving a care environment. Everyone seemed to get along. The prices are more than reasonable. You have so many things right here in one place. They have people who come in and sing to the residents and they have numerous different activities available to them. I would definitely recommend this place to anyone that is looking for an assisted living type of home. Even though family members don't live with you in the facility they will always feel welcomed. The caring and loving staff make them feel right at home when they come to visit. Just my one visit made me feel like I was apart of the family. My grandmother felt very comfortable as if she was being left in good hands. Thats something that you look for when you look around for facilities. Somewhere that you can call home.

Lisa7

My dad is at The Bristal Westbury and loves everything about it. The food is wonderful the staff is caring and he is having so much fun. I am so glad we made this move

rob1230

The staff was extremely friendly. This made visiting easy and convenient. The facilities were kept very well. From what I could tell the care given was excellent. My great grandmother was 93 years old when she lived here and she seemed happier here than when she was living on her own.

CassidyQ2495

The facility was as expected, the staff was friendly, my aunt was well taken care of and i heard minimal complaints. at times i would recieve calls from my aunt saying the facility was neglectful at times but whenever i came to visit they seemed attentive and rather friendly. overall the place seemed like a good choice for her and shes happy with the assistance because many things she can't do alone and I work long hours so i can't be there to help her whereas they can. i put complete trust in their service and would reccomend others.

maryann C.

My Aunt was a resident of the Britol in Westbury and I thought the facility was very professional and caring. She prevviously stayed at anothe rfacillity for aout 4 months and it was a nightmare as far a care goes. At the Britol the staff was so caring they treated her as though she was part of there family. When ever we went to visit her she always had a smile on her face. The bristol was a wonderful place for my aunt to spend her last year pf her life.. I would highly recommend it to anyone. As I said I had other facilities to compare it with and it was indeed the best place for our loved one to be taken care of.

Heart4elders

The residents who live at The Westbury Bristal are there because they need assistance with their daily lives. Many of the residents that I encountered at the facility eventually grew to like having their lives orchestrated. The residents typically would complain about the afternoon entertainment of budding artists coming in for the afternoon to sing them "happy songs." The staff or anyone who was around, would be in charge of taking the residents down to the party room for that afternoon's event. Most of the residents would mostly sleep throughout the event or sneak off when nobody was looking. It wasn't uncommon to walk into the facility and see the residents asleep in the party room, café or just catching a snooze on the seats of their walkers in a hallway. Having their hair and nails done was a big part of the resident's day. Even if they didn't want their hair done, they would be called numerous times to come down or an aide would go to their room and escort them down to the salon. Most of the residents would stop coming to the salon because the prices were too high or they didn't like being forced to get a service done simply because their name appeared on a list. The main reason the residents didn't like coming to get their hair done, was because the chairs were unsafe. The shampoo chair was broken for years. The chair would not lock and residents would have to hold on when sitting in the chair. This caused the chair to move and the resident would lose their balance and almost hit the floor if no one was there to help them into the chair. The maintenance department was notified about the chair, but nothing was ever done. We were told by the maintenance man that the administration was not going to fix the chair because they had empty rooms to fill and could not worry about fixing a chair. A new chair was not in the budget.