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The Grand Rehabilitation and Nursing at Pawling
9 Reservoir Road, Pawling, NY 12564
3.8
(25 reviews)
Photos of The Grand Rehabilitation and Nursing at Pawling
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Bedroom Type
one bedroom apartment, two bedroom apartment
Starting Price
$3,704/mo
Care Types
Continuing Care Communities, Memory Care, Nursing Homes, Independent Living
Reviews of The Grand Rehabilitation and Nursing at Pawling in Pawling, New York
3.8
(25 reviews)
Facility
3.8
Staff
3.7
Food
2.8
Activities
3.6
Value
3.8
Paulette
1
|
June 20, 2024
I visited my friend last weekend at The Grand and I was SHOCKED to see NO ONE st the Nurses Station and the MEDICINE SUPPLY ROOM DOOR was Wide Open and not “1” Nurse/Aide was to be found. My friend is very pleased with the PT & In House Dialysis’ BUT everything else SUCKS and would not want a DOG st be admitted here. She waited 3 hrs for someone to bring her meds (unacceptable) and all she is told is “we are Short Staffed”. There are just a FEW aides who are very helpful but that’s all….some are very RUDE and could care less about the patients and their needs. The STATE needs to come and evaluate this home immediately….a disgrace to our health care institution.
Lisa Bruce
3
|
March 7, 2023
They claim to care about your comfort which some do but it's really all about the $$ for them. The only unit that gets reasonably decent care is unit 200. The residents are given supplies for cleanliness and care. The other units have bare bones. The rooms are decent but small. Some of the staff are caring and others are horrible and don't belong in healthcare especially in a facility like this! The activities department is awesome.
Ed Peterson
1
|
August 9, 2021
they left my friend bleeding in the hallway. then waited 8 days to send him to the hospital or test his blood. after me pleading with them to do so. and they lied about the whole affair.
Irishgal12
1
|
June 11, 2020
Family member stayed here and was severely injured during therapy. Discharge notes to hospital “tachycardia of unknown source”. Mean night staff, elevators always broken, roommate smoking in room WITH oxygen, I can go on! Poorly managed, dangerous place. Please don’t leave your loved ones here!
Ralphie19
1
|
January 30, 2020
Wish I could give it no stars. We had a pretty terrible experience here for subacute rehab of our mother. The communication was non existent. Our mother went into the facility to complete a course of antibiotics, and instead rapidly declined and died in 2-3 weeks. Countless phone calls were not returned, over 2 weeks time. Messages were left for nurses, nursing supervisors, physicians and nurse practitioners regarding what was happening and why, with no return call. My sister would physically go to the facility daily and no one had any idea what was happening, each person with contradicting information. I even called my mother's room one day and a nurse was present and she refused to get on the phone. She said she would call me back from the nurses station, which she did not. The only help we received was from the social worker Megan. I wish I could go back in time and choose a different facility. Unfortunately, wishing will not bring back my mother.
Leah Struzzieri
5
|
March 27, 2019
Outstanding patient services that exceeded our expectations. Loved the compassionate, kind support and the exceptional care that my dad received from the awesome staff.
Provider Response
Dorothy Sandoval
4
|
February 20, 2019
Nichola and Sharon are by far the best. They treat you with lots of respect. The nurses are good people.
Provider Response
Tommy Boniello
5
|
January 28, 2019
Very good experience, the staff was fantastic, therapy and dialysis was fantastic, I don't have one complaint.
Provider Response
Raili S
5
|
January 2, 2019
I am satisfied with the care here and people are nice to me.
Provider Response
Albert C
4
|
December 24, 2018
Very good. Excellent Therapy!
Provider Response
Scott Solomon
4
|
November 15, 2018
The Grand is an excellent place to reside. The staff is excellent, the care is good and the activities are well managed.
Provider Response
Rudy S
5
|
November 12, 2018
This rehab in Pawling is a great place to get help.
Provider Response
Robert Rafferty
4
|
October 25, 2018
Overall my stay was not bad. The staff were good.
Provider Response
Mary Shontt
5
|
June 25, 2018
Great all around program especially the physical therapy. I would definitely recommend.
Provider Response
Alicia L
5
|
June 21, 2018
I think my stay here was a good one and I would recommend it to others who have the same problem.
Provider Response
Derrick Richardson
4
|
June 1, 2018
I feel I was taken care of very well. The nurses gave me my meds in a timely manner. The only concern I had was when my dressing wasn't changed for a week when I had my surgery.
Provider Response
Denise Winchester
5
|
April 20, 2018
I want to thank the nurses and the staff at the Grand at Pawling, that took care of me when I really needed it and also PT and OT and concierge, all of whom I thank as well.
Provider Response
L Reich
4
|
April 9, 2018
The Grand at Pawling has a good facility. They have some great people working there and some that need to be weeded out, since they make it harder for others to do their jobs.
Provider Response
Michael Sora
4
|
March 28, 2018
The entire staff were very pleasant and helpful. I would gladly recommend to others.
Provider Response
Prudence Wright
4
|
January 15, 2018
Excellent PT and OT staff at The Grand at Pawling. They are caring, helpful, efficient and know their jobs inside and out. 2 aides I had were very good. Every other aide and nurse I had went from fair to excellent.
Samuel Thorne
4
|
January 4, 2018
Some things at the Grand at Pawling can be improved upon, but all of the staff, Doctors and such, were really great people. I wanted to take time out and thank everyone for their care and help.
Frank Szala
5
|
November 13, 2017
I am very pleased with the Grand at Pawling. Physical therapy is going good. Sometimes I feel I cant do certain things, but the staff works with me and helps me get through step by step. The therapist communicates with me and guides me. The aides come quickly when I ring the bell. My room is always kept clean. Also, I really like the food they serve. My only wish is that there were more channels available to watch to watch on the tv. However, I'm glad to know I can watch Netflix on the IPAD. Very happy staying here at the Grand. All of my needs are being met.
StanB
4
|
October 26, 2017
The Grand at Pawling was the right place for my Dad at the right time. Therapy was what he needed and they did a good job. There were other areas where I wasn't thrilled and I did share my concerns, but my main concern and goal was for him to receive the proper therapy so that he could go home safe. I feel like they did a good job on that score and the fact is, he is now home and safe!
Sherry Cl
4
|
June 28, 2017
I've been to the Grand at Pawling twice for therapy. The therapy, which is fantastic and the caring staff, are their greatest assets. I did feel like there was sometimes a lack of proper communication between all departments and that was a bit off putting to me.. I found that staff didn't always have the tools they needed, like extra linens and activity information and scheduling. It may not seem like that big a deal, but when you're in a place for rehab you're already vulnerable and every nuance matters. Still, it didn't damper my overall satisfaction with the quality of care and the therapy. I felt like my aides and CNA's really did care about me and my condition. Some were better than others, but all were professional and qualified. 4 stars is fair.
Annemarie Sullivan
5
|
April 14, 2017
I would like to thank their rehabilitation department for their help and understanding. I came specifically for rehab and they were all wonderful.
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Services and Amenities of The Grand Rehabilitation and Nursing at Pawling in Pawling, New York
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Guest Parking
On-Site Services
- Religious Services
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Personal Care
- Cooking services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Hospice Care
- Psychiatric Care
- Skilled Nursing
- Medication Reminders
Outside Amenities
- Garden
Specialized Staff
- Nurse on Staff (Part time)
- Nurse on Staff (24 Hours)
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Pets
- Pets
- No Pets
Inside Amenities
- Cable/Satellite TV in Common Area
Additional Amenity Information
- Features: 24 hour security gate.
- Nurses: We have 24 hour nurses
- Special Comment: Our commitment to our guests extends beyond having an expert staff, with state-of-the-art equipment and resources to enable them to achieve maximum success throughout their stay.
Medicare
Health
4.0
Overall
3.0
Quality
3.0
Staff
1.0
About The Grand Rehabilitation and Nursing at Pawling in Pawling, New York
As the preferred destination for the highest quality healthcare, The Grand Rehabilitation and Nursing at Pawling boasts the most advanced and world class clinical care anywhere. We believe that even the little things can play a large role in getting our guests back on their feet again, with holistic care that extends beyond treating symptoms. Take a moment to enjoy our peaceful grounds, to chat with our friendly staff, or to savor the blissful feeling of slipping into a freshly made bed at the end of a long day. Whether you are here for an extended stay or just for short term rehabilitation, we have no doubt that our amiable, attentive personnel and our tastefully decorated environment will provide those extra touches that will turn your stay with us into an experience that is truly Grand.
The Grand Rehabilitation and Nursing at Pawling is proud to offer a full continuum of premium healthcare services provided by highly trained and skilled personnel with years of experience caring for individuals in all clinical situations.
Map of The Grand Rehabilitation and Nursing at Pawling
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