Harmony Residential Care, Inc

mom 94

The staff at Harmony is wonderful and very helpful. The home when my mom lives is beautiful and kept very clean. The transition went very well for my mom who moved in to Harmony. Very happy with the home, care given to my mom and the staff. Great place, and great staff. Thank you Harmony

Provider Response

Don C

I looked around Rio Rancho for a place for my Mom. I wanted a smaller facility with more staff coverage than the big, and terribly expensive Corporate facilities. After a long look and reading almost every review ever written, I found Harmony!! We were blessed that such a place exists here in Rio Rancho. From the Owner, Margaret S., to the staff, including Linda, Shannon, Maria and others, my Mom's needs and my expectations were being met. I want to 'thank' everyone at Harmony for the kind care, attention to Mom's needs and overall stress-relief I experienced knowing my Mom was in a safe, loving and caring home. THANKS HARMONY!

Provider Response

Larry H.

my mother moved to Albuquerque approximately eight years ago. During that time she went from being totally independent in her own home to rely on somebody to care for her 2x4 seven. when she required 24 x 7 care we reviewed many many facilities. we were lucky enough to visit Harmony during that search. since replace my mother over a year ago we have been thrilled with the loving, careful attention she's gotten better and better. Our interactions with the staff of been wonderful she seems to be happy with the other residents, the nursing staff, the food the activities - and she wasn't she would tell you. My brother (who lives i Florida) and I hadn't realized it but Margaret and her staff have been so good for my mother every minute of every day she came back from being a frail 89-year-old to be a 90-year-old healthy, happy functional resident of harmony. The location of the facility is centrally located to the rest of the family - allowing the us to visit her more often. We all have peace of mind because she is well cared for, safe, secure and healthy. Margaret in her staff have been so very helpful I can't thank them enough for my mother's peace of mind.

AndrewfromLLNM

Today marks Mom’s 3rd month of being a member of the Harmony Homes community. I am very happy to be able to report that all goes well. Our dear elderly is in a safe and clean place, being well fed and cared for by a professional and friendly staff. She suffers from Alzheimer’s, and the kind patience exhibited by the staff is very comforting to us. We also are thankful with the social aspect, as Mom now has her day filled with interactions with her peers. We are so pleased (and relieved) to see Mom doing great in a place that really meets her needs. Finally, part of our decision to place Mom at Harmony came from us being impressed with the owner, Margaret, who is a extremely knowledgeable and kind person with decades of experience.

Joan L.

My husband has been at Harmony for six months and I can honestly say that it has been a positive experience for both of us. I visit my husband every week, and I’ve been able to observe the care, meals, etc. I can find no fault with the level of care. My husband is always clean, dressed and seems very comfortable with his room, the other Residents and the staff. The house is always clean, no odors of the kind so often found in these facilities. I’ve observed the staff cleaning when they are not directly involved with the Residents. The place is immaculate. I’m usually visiting around lunchtime; the meals appear to be very tasty and adequate. My husband has no problem with the food. I have to compliment the staff for their caring and communication. If they have a concern, they call me immediately. When I have a question or concern, they answer me promptly. It is a relief to have a doctor on call which saves me from driving an hour to bring my husband to his former physician. When all is said and done, I have only good things to say about Harmony Residential Care. It has made such a difference in my life to see that my husband is so well cared for. Joan L.

Tmensching

My mother was a resident here, and her care was extraordinary. The staff was attentive to her needs and stayed in communication with me the whole time.

Karen Redman

My mother is a resident at Harmony House and the staff is professional, caring and always there to answer questions. They're patience with dementia patience is truly amazing and appreciated. The house is clean and so are the residents. I have visited other places where there is an odor, and there is none here. Margaret is marvelous and runs a tight ship. She was instrumental in directing us to apply for Medicaid because of my mother's financial institution. Five stars definitely!! Karen R.

Berneil

First, I live thousands of miles away, so to have my sweet Mother (a musician her whole life) under the care of others was a critical decision. Fortunately for me, Margaret had a bed available for her shortly after she needed it. Unfortunately, I was not able to help move her at the time, but the gentle spirit and caring concern took a very difficult situation and turned it into a very positive and wonderful transition. Now, over a year and a half later my Mother is perhaps healthier and happier than she has been in many, many years. I'm not going to sugar coat this, as her previous situation was very sad and she had started spiraling downwards, but with good nutrition and many loving watchful eyes, she has bounced back to a much more energetic and healthy lady. We even had her 90th birthday at her new home last August--fully decorated by the staff, by the way....and she tapped dance for the visitors...well, sort of tapped danced---She did become ill one day, and were it not for Margaret's expertise, she would be tap dancing in heaven. Margaret's split second knowledge got her into the hospital immediately, where I would have thought she had the flu and would have perhaps waited a day or so. Many Thanks, Margaret! If Margaret senses anything is amiss, she corrects it asap! We are blessed to have such a facility like this!

kblagg

Review of Harmony House Assistive Living in Rio Rancho. I moved my mom to Harmony House in April. She is 85 and was in need of 24 hour care. I toured several large and small residential care homes. Specific to Harmony House, Margaret, the owner and staff, words cannot express how grateful I am to them. My mom is thriving there. The food is tasty, specific to individual needs, and prepared at the home. My moms medications are administered by knowledgeable staff. Mom’s bedroom is large, comfortable and welcoming. My mom had a hard time with separation anxiety when moved here. Staff became immediately aware of this, giving her xtra attention at night, encouraging her to attend activities, and simply caring about her happiness. The staff knows the Geriatric population well. Their treatment is consistently loving, professional and respectful. My wife visited last week and found a caregiver assisting my mom get dried off and dressed. She was unaware she was being observed. Sara was being gentle, respectful, and so kind. Once again, Harmony House is my moms new home. The company knows how to treat elderly patients with variable needs. Safety is their mission. I would rate Harmony House as a 10/10. Thank you

GAPearson

After not being able to care for my 97 year old Mother in my own home, I found this wonderful home that could help me in every way , Margaret and her staff are wonderful caring folks ,they all cared for my Mother in a homelike atmosphere, She loved playing bingo and having her nails done .I could drop in at anytime and know that my Mother was in good hands. and this gave me peace of mind, She was there for a year and a half ,and just passed away at age 99 what a blessing ! Thank yo so much Margaret and staff, love G.

mcuria

To All: My mother has found a second home! It is a house with eight other clients. It is a cozy, homey, feel to the house. They attend to my mother and all of her needs. Margaret, the RN, and administrator to the Harmony House is wonderful! She works with families in terms of their budget and cost. We are so thankful for Harmony House.. It has been a Godsend!

Larry006132

My visit at Harmony Residential Care was very pleasant. The staff was very friendly and knowledgeable, and we had a nice tour. They actually had 1 vacant apartment, but it was too small for me. I am on their waiting list in case one of their larger 1-bedrooms opened up. They have about 8 or 9 people living there, so it is a smaller place, and it is more like a home atmosphere. They serve 3 meals a day, and they have laundry service for the 1-bedroom. They don’t have the kind of equipment the bigger places have. They have a very small room with 1 or 2 exercise machines. It is assisted living, and they offer quite a few services. They offer help with bathing and with medication, if you need that. They offer most of the services for assisted living.

Paula041064

Harmony Residential Care was a small place. If Mom needs to be moved into a nursing home-type setting, then Harmony is on our list. They had a room with a bathroom, and all meals were cooked in a dining area.

Gloria274507

I was very pleased in the care that my mother received. The caregivers were very caring and supportive with my mother and family members. All the staff worked together as a team.

Provider Response

Scott336223

We were treated well at Harmony Residential Care, and we liked the facility, but the main concern was the distance from where we're located. The time to get over to be able to see my mom would have been more difficult for us. I think access for someone in a wheelchair would have been more of a challenge. However, it was very nice as far as cleanliness.

Provider Response

Joan488637

I liked that idea that Harmony Residential Care Inc. had a smaller number of residents, so they were able to focus their attention on people. They had some activities and did some outings. They were just small homes that were converted into a facility. The director talked to us a little bit. She was very knowledgeable, supportive, and very passionate in what she did. They served three meals a day, and snacks throughout the day. They had a physician that came into the facility, and I believed they had transportation to appointments as well.

Sharon B.

My mother Mary lived at Harmony Home for the last couple of months of her life. I wish I had moved her there sooner. The House managers were fantastic! Mother Mary loved them all....and always told me about conversations she would have with each individual. I highly recommend Harmony House in Rio Rancho.

Landl

I cannot say enough positive things about this facility! My mom lived at one of the Harmony Residential homes for over a decade until she passed away. I always had peace of mind knowing she was well taken care of. She was able to receive house visits from medical staff and other health care professionals right on the premises. The facility itself is clean, homey and comfortable. The staff are patient, kind, trustworthy and loving. Margaret is top notch! She was always responsive to my moms needs and addressed any concerns immediately. Harmony House is like family to me and I highly recommend it to anyone in need of assisted living.

GratDaughter

We had my Dad in Harmony house for 13 months before he passed away peacefully at this home and the hard work the staff does makes them all the greatest. We greatly appreciated it. The staff in this home are all 'worth a million dollars', my Mom's phrase. It was such a comfort knowing he was cared for by such compassionate people.

ingekarin

Harmony House and the caring team that is working with their passion are amazing. They cared for my father who had dementia for 13 months until he passed away in March 2015. Margaret, Mary and Adriana are the ladies I interacted with most but I know there are many more behind the scenes who helped to make my dad's final year happy & peaceful. And they helped myself, my mom and my sister rest easier knowing that passionate professional folks were seeing to his needs. With deepest appreciation to the Harmony Home staff!

-Caring

Harmony Residential is an absolutely wonderful place. The people working there are angels. They're honorable, loving and professional. They're just fabulous! My sister was cared for personally with great love and care for all the years she was there. Our experience with them was incredible. My sister was there for three years. Margaret has the finest ethics. She has such integrity in the way she manages her staff and the facility. She's one of the most impressive people I've ever met and certainly one of the kindest. She's a top professional in every way.

Provider Response

fredamc

My name is Freda McSwane and I was the POA for a very sweet lady who spent her final year with harmony Residential Care. I have been in many assisted living centers, and have to admit that Harmony Residential Care is the best I have seen. This place gets five stars for cleanliness, compassion, staff, directors, and care. I could not fault them in any way. The above and beyond care that my friend received was pretty unbelievable. If I ever need a place to stay and require assistance, I would not hesitate to do everything possible to make Harmony Residential Care that place.

Provider Response

Mary Frank

Margaret, I want to let you know how supported I felt all through the process with my mother. Everyone on your staff is just the best -- I felt so close to them all, especially Mary, because of who she is and that we spent so much time together with my mom. She was wonderful - but also Adriana, Tanya, Devon -- you have loving and competent people working for you. I thought my mom would be around longer, but I'm so happy that I chose Harmony House for her final days.

Provider Response

Caring96296350

Harmony Residential was great. My mother lived there for almost two years and we visited her daily. I would say that I was very satisfied with their care. Then, the mother of my sister-in-law lived there for over two years too. I went there weekly. The girls at Harmony were really good with the residents. The place was immaculate. I had eaten there many times. I noticed that their diet were good and balanced. They had a nice outdoor where they could sit. It was really a good place to be for elderly people who couldn't take care of themselves anymore.

Anonymous86780650

In mid-March, I placed my mother in Harmony Residential Care, Inc. - Abundant Living. They only have room for about seven residents. It is about as close to a home life as you are going to get if you are living like that. It is very clean, and the staff seems conscientious. They seem to want to include families in things. I guess what stands out about it is the general atmosphere, the feel you get, the ambiance. I have no criticisms at this point. I wanted a small, more intimate setting. I didn't want one of the big places that has hundreds of residents.

Twanda

My mother has been in 3 assisted living residences in the last 4 years. As her health declined, I would move her to a different one, thinking that newer is better, bigger is better, smaller is better, on and on. I had not considered having her in a small residential home, but her home health care workers suggested Autumn Glow, which is part of the Harmony Residential Homes. I toured it and was very impressed. From the first time I was there, I felt that it was a "homey" place. I moved my mother there a little over a month ago. I was really nervous, because she did not want to move. In the past, when she would misplace something or forget someone's name, or break something she would call me to come take care of it. That was when she was in the larger assisted living communities. She never liked the food, and complained that there was not enough help to meet her needs in a timely manner. Since she has been at Autumn Glow, she has not complained about the food or the care. In fact, she seems happy. For the first time in four years, she seems happy! I am more relaxed, not always expecting a call for something I need to take care of. Margaret, the manager of Harmony Residential, has helped me and my mother, both. She is kind and understanding and very patient. Jennifer, the woman who is there on all weekdays is very gentle with the residents and understanding. I can say the same for Lindsey, who works weekends. In addition to these staff members, and others I haven't met, Harmony provides activities directors who come and play games and do arts and crafts with the residents. A man comes twice a month to give chair massages to the residents. My mother was given a birthday party at which they served her favorite meal,(fried chicken) and a beautiful birthday cake. Before my mother went to Autumn Glow, she was happy to stay alone in her room, sometimes not going to the dining room for meals. Since she has been at Autumn Glow, many times when I go in to visit her, she is with the other ladies talking or watching tv in the living room. One day I called to talk to her on the phone. They told me she was playing Bingo! That made me so happy! The food that I have seen served there is the kind of food we had at home. Not fancy gourmet food, just plain, good food. Hamburgers, stews, soups, sandwiches, meatloaf. My mother is very well cared for there. She hasn't fallen in a long time, and the staff is always aware of when she is moving around. They are close enough to her to assist her before she might be aware that she needs assistance. Anyway, I recommend Harmony Residental Care highly. My mother is well cared for and seems content for the first time in years.

danielle1322

I am ashamed it took me so long to write a review. this place is absolutely wonderful. I try to take care of my mother alone and I did not realize how hard it was. the care givers are wonderful and the manager Margaret is exceptional. she took the time to help me make the transition. (I needed more psychological work than my mother !) the care is professional , the house is like a home. and I really love that I can go in to see her at anytime of the day. if you have any hesitation email me I will convince that if you are taking care of a family member you love (and you are not a professional in that field) you are not thinking about them but you ! and I love all the "ladies" who are there (Margaret call them "her ladies") it is the best decision I made for my mother !

Kris4

My best friend highly recommended Harmony Residential. Her mother was a resident there. When my mom went in, she couldn't walk, couldn't see and she was in a wheelchair. She was highly medicated in another facility. When she went to Harmony, they had a doctor come in and re-do all her medications. She is now walking. She's doing very well. She's well taken care of. I can't say enough about Jerry, the supervisor on how great they are in taking care of my mom. The place is spotless clean. They have many activities. They provide anything that the residents need. It's really one of the best places where I placed my mom.

Glenna3

We have a terrific experience with Harmony. We have no complaints about them. They just provide everything for us. It's just excellent. We're very, very happy with them.

Gloria17

Harmony was the first place I visited and I really liked it. I was impressed with their layout and their furnishing. It's cheery, homey and comfortable. It has a nice neighborhood. I talked to Margaret and she's wonderful. She really explained the program very well. She took me around on a tour. They have different homes and they're all close together and she took me to each one. I was worried about mom on her first day with Harmony. It was hard for her. The next day she was pretty fine. She's adjusting pretty well. She said that everybody's friendly. I would truly recommend Harmony to anyone that needed a place.

Caring4416

My mother is very happy with Harmony Residential. Her room there is nice. We've had breakfast there and they have very good food. The staff is very caring. Mary is wonderful. She's there during the day. She bends over backwards for all the residents. Tanya is so much fun.

Caring0726

My mother has been with Harmony Residential for a month now. She seemed to be well acclaimated with the place. She did not have any problems. We've been pretty pleased with the staff.

James47

Everything with Harmony Residential was great. They were recommended to me by a home care company. I did not encounter any problems with them. The staff was very nice. My mother was happy there. She was there for respite care.

Carol77155150

My mother was there for a year and a half. The place is well-kept. She had a room whom she shared with another lady. It was very colorful, cheerful and warm. It was just a very nice home environment. The food was excellent. The caregivers were just exceptional. They were very caring to my mother. They treated her like their own mother. She had Alzheimer's and towards the end, they were very kind and patient with her. Their care was exceptional.

Linda77155050

I'm very happy with Harmony Residential. My mother has been there for a year and a half. The staff is very caring. My mother said that the caregivers are like her daughter. They're loving to her. They really go above and beyond to help her all the time. The food there are all home-cooked. It's really good.

forjoan2013

Harmony House offers a very quiet and peaceful "home" for several residents that require more care than they are able to get by living independently. They provide this care with the most respectful and responsible staff that really do spend time getting to know and appreciate each and every resident for their individual qualities. My Mom has been a resident of this home for many years and I have always felt that not only does she get the greatest care available, the staff are excellent in communicating with family members and meeting all of the unique needs of each individual resident. I have the utmost respect and admiration for Margaret Surrock and the staff she employs, and could not have wished for a better, more secure or wonderful, loving place for my Mom to spend these years.

A Caring Daughter1

My mother has been a resident in this facility for nearly 2 years and I wouldn't want her anywhere else. I can rest easy knowing that she is receiving quality care around the clock 24/7. Everything is done around a schedule which is so important for the elderly, including meals, baths/showers, scheduled medication. The caregivers get to know each resident in a very special way. My mother has said several times, "they spoil me". Anytime family comes to pick her up to take her out, they make sure she is dressed well and her hair is fixed so she can feel good about herself. Other services provided include manicures, massages, activities, and a PA comes to them regularly to give them medical care so that I don't have to take her to a doctor unless a specialist or hospitalization is needed. This works well since he sees them in their own environment. They also have special social occasions in which family members are invited. If you are looking for an assisted living facility for a loved one, I highly recommend Harmony Residential Care.

Provider Response