Orchard Park

Monica Hansen

Mom’s room was spacious. The entire staff is exceptional and caring. Mom was warmly welcomed on her first day and she made some wonderful friendships. The staff was very attentive to her medical needs. It’s a smaller facility where everyone is treated like family.

Amy Zh

My friends mom lived there and would go with her somtimes to visit and to tour facilities. The facility is small but that was nice. The rooms were decent size compared to some of the other assisted living facilities we visited. Her mom made several friends and they would get together to play cards. Her mom liked most of the food, some of it she didn't like but overall she enjoyed it. The staff were very nice and took good care of her mother. Unfortunetly she had to go to a nursing home after a fall but the time she spent at Orchard Park was good. The activity director did a good job of taking residents shopping. They took Medicaid right from the start. A lot of places you have to pay privately for a year or two before they will take Medicaid and Orchard Park does not have a time limit.

Monica 101

My family was at Orchard Park and it is a lovely little facility. Grandma was able to find her room and not get lost. The staff were very nice and helpful. Grandma got great care there!

Worse Place Ever 2021

My mother stayed at Orchard Park and it was the worse mistake, after 3 months of this place we moved her. They are understaffed and most of the staff are very rude. They aren't trained to work with the elderly. You would call the place and no one would answer the phone and no one ever called back. I trusted these people to care for my Mom and it was a horrible place. Please think before you place your loved one at Orchard Park. She fell 3 times and the last time they never called me to let me know. And when the hospital called to come get her they said they had no one to come get her. So many sad stories!

Carol

There were some things that I really liked about Orchard Park. I liked that they have a room that's called the Red Room. It's like a TV/lounge area with a computer that their people could access to print out whatever they needed. Then they had an activity room with tables where they could do puzzles or do a little bit of cooking if they wanted, since there are cooking classes. They had a cafeteria. They also had a little atrium area in the middle. (The building is a square, and then in the middle of the building there is an open atrium area.) I really liked that; I liked how the building was around it. It's a huge, green, grassy area and it's beautiful. But when we went in, no one greeted us. We had to knock on the door and ask. Once we walked in, we walked up and down the hallway, and there was nobody but me because they were at lunch. We knocked on the door of the office and we got somebody there; she kind of gave us a tour. It seemed like it was a really nice place. But I felt that if somebody wasn't familiar with that place, they could get lost, like an older person who doesn't have very good memory. I like the fact that it had separate rooms. But it felt almost like a college campus where you could go to different rooms to do different things, versus the other place we toured where you have the one big room. But I liked the openness of the other place versus the separate rooms of The Orchard. The lady I talked to was really kind and helpful. I thought that the rooms were nice. They were a little bit bigger in terms of square footage, but I thought that they were nice. But you couldn't do anything to the walls, you couldn't put nails in the walls, and you couldn't paint the room, whereas in the other place, you can.

Nancy75927150

We did see the Orchard Park Retirement Community. It's too small a facility, too confined. The rooms were very small, almost like a miniature hospital room. They didn't want you spending a lot of time in there. They wanted you out participating. They had a big TV room, lots of lovely chairs and then they had all kinds of chairs where you ate. It had a nice, enclosed patio. It was a nice place but it was just a little too compact for us to put mom in. The staff was very nice, very lovely. Everybody was very friendly. The staffing was wonderful and the facility was pretty nice. The room that they have everything in is also the dining room. The dining room, the game room, the TV room, it's all one great big room. They do have sections of it. It's all open but they haven't sectioned off the way they put the couches and the tables.