The Villages of St. Peters

Angie

My mom has moved into The Villages of St. Peters. Everybody there is very caring and compassionate. It looks like a little high-class home. It's very comfortable. It's very clean. She has a small apartment. It's very clean and very safe for the elderly, especially with a walker. Everybody is very attentive and compassionate, and they're there for any of her needs. There are church activities, manicures, they sit around in groups and talk about travel, and there's movie days. It's very nice. They've got a living room, a dining room, and a den. Activities are upstairs with movies, an ice cream shop, and pianos that they play. They've got a cockatiel or two in there. They got a lot of activities for them. It's not a very old building and it's laid out very well. It's very welcoming.

MKummer

Their negligence lead to the death of my mother. I'll get to that shortly but here is some more info. My mother was sent there from Barnes Jewish hospital for OT and PT for her spinal stenosis. She was in so much pain that she needed help getting around and to the bathroom. When she would call them to tell them she needed help to get to the bathroom it took them over an hour to get to her room and by then she had already wet herself. The Doctor said she could have pain meds every 4 hours but did not tell her she had to asks for them or that there was even an order for them. When she did ask for them it took 1 hour and 30 minutes to get them. She lay in her bed and cried the whole time. My mom was in the most pain in the mornings from laying all night. They scheduled her OT and PT in the mornings and she was in so much pain she couldn't do much. Instead of giving her pain meds first thing in the morning and then waiting for them to work to have the OT and PT they just reported that she was not making progress. She was supposed to be there for 3 weeks but only ended up being there for 2 weeks because she "wasn't making progress". The lady that shared the room with her kept getting out of her bed and falling. My mom had to call for help for her. The lady was bleeding from the head pretty bad and it took them a while to get there. They told my mom to keep an eye on her and let them know if she tried to get up again. Really?!?! A few days after my mom got there there was a Covid19 outbreak and they went into "lockdown". No visitors and they could not leave their rooms. My mom was afraid and asked for a vaccine and was told no because it wouldn't do any good because she wouldn't be there for the second shot. (Like she couldn't get the second shot elsewhere?!?!) The whole time she was there they never called me to give me updates. 4 days before she was due to come home I had been talking to her on her cell phone when the social worker came to her room and took her phone to talk to me. She said that she had been trying to call me and had left several messages. She confirmed the number she had and said well that is the number I called. I never got any calls or messages. My Cell phone is also my work phone so I have to answer every call I get. Even if I do not know who it is. Plus they had my husbands phone number and he didn't get any calls either. The "social workers" there work for Village of St. Peters so you know their best interests are for the company not the patients. When we got there to pick her up we had to wait because there was some kind of emergency and they were short staffed. When they finally brought her out my mom was really mad. The Director of Social Services was there and making all kinds of excuses. I asked for a copy of all reports and files they had for her so I could review them. While they were printing copies she had my mom give herself a Covid test. Told us it would take about 20 minutes to get the results. She then gave me the paperwork and walked us out. As we were getting in the car she was like Oh your mothers Covid test was negative. I had forgotten about it. But how did she know she was negative if she was outside with us. Had it even been 20 minutes yet? When did she actually look at the results? When I got my mom home she was in worse shape then she was when she went into that place. 5 days later my whole house was sick. We got tested and our Covid tests came back positive. If they were on lockdown, no visitors and confined to their rooms how did my mom get Covid? Obviously they did not follow proper protocols. If I had known my mom was positive for Covid when I picked her up I would have taken her to the hospital straightaway. I could have saved her. Instead days later my mom had to be taken to the hospital by EMS due to low blood oxygen levels. Thank goodness for the visiting nurse checking on her or my mom would have died sooner and at my house. The hospital did everything they could to try to save my mom but ultimately she passed away. I beg you not to send your loved ones to this place.

Mark

I like the cleanliness of The Villages of St. Peters. I like the size of the rooms. It was a newer facility, and it just had kind of a good atmosphere. I only met one person besides the receptionist, and they were both very nice. The negative was they said they took all my mother's information, they said they had openings, they said they were going to call us later in the day or the next day, but they never did. A lot of these places do that. They don't follow through with what they're going to do or they just ghost you. They just cease communication. A lot of places have done that to us. I have to give them a "three" overall because of that. They didn't call us back.

M.V.

The Villages was OK, it was clean. I saw the rooms and I saw everything. The staff that I spoke with was very warm and inviting. The room was good. She explained the amenities and activities, and they were fine.

Jack M

I thought the food there was rather good and had variety. I was there for rehabilitation and they kept me pretty busy witht6hat in the gym...where at the time(2017) I was there Barbara was an excellent passer of the resistant rehabber. The staff that took vitals periodically at the bedside , did soo diligently just as they had their noses in my trivial personal items that I had with me. . I was there for 4 weeks and my bed was changed once, and that time only after I complained…. They, the staff, turned over fairly rapidly and were usually marking time before moving on to another job. That is what they said and it appeared that they were on the mark in that particular. Not to paint everyone with the same tar brush, there were many who tried, were caring, and willing to help, difficulty here is that they were overshadowed by the less willing and less caring. Probably the nicest interactions that I had were those with other patients it was easy to strike up “friendships” with them, but these were fleeting as by the nature of the rehabilitation patients was they got better and left, as did I.

Tash46

Please do not send your love ones to this facility. If you love them and want them treated properly this is not the place to send them. Staff are very unprofessional and careless. They avoid patients requests and needs. They bicker amongst themselves about patients blatantly in the hallways. Being intentionally spiteful. Moving objects out of patients reach. My heart goes out to those that have to permanently reside at this facility.

Elaine

We did not care of the memory care unit at the Villages of St. Peters. It wasn't welcoming and we didn’t like the rooms as well. We had an appointment but when we got there, we just had a support staff who didn't know too much. We expected to be shown by somebody who can answer at least the majority of our questions. We didn’t like that when you walked in, it's just a very small room and it's not inviting.

Visitor 3

After reading several previous reviews regarding the care offered at Villages of St. Peters, I concluded that this is not the place I would ever recommend for my loved ones. But today, I visited for the first time, as one of our loved ones is currently on Hospice in this facility. I found the previous reviews to be the direct opposite of my experience. Every member of their staff was courteous & attentive to their residents & visitors while carrying out their duties at hand. The residents appeared content in their environment & very friendly as well. There was no urine odors, the building was immaculate & resembled a premiere hotel. I was extremely impressed with every aspect of Villages of St. Peters & would highly recommend it to others & would love the privilege of one day becoming a resident of such a beautiful environment to spend the twilight years of my life. I am so happy that I had the opportunity to see it for myself.

amanda9697

My grandmother was supposed to be there temporarily because she had a hip replacement done and they were supposed to have a good rehab unit. Since being there she has gone down hill fast. She fell due to one one helping her in the bathroom when she rang her alarm. Had to go to er found out she broke her ankle. Now she is unable to do rehab and maybe be in a wheel chair the rest of her life. I would not suggest putting a loved one in this nursing home.

Karen Clements

My father was a resident for 6 weeks in September 2018. His meals arrived cold and the food was overcooked. His dinner meal was left at the bedside by the staff and he was unable to feed himself. If he missed a dinner meal due to pain medication there was nothing but snacks available later in the evening. There were many times that his blood sugar was checked after he had eaten his dinner meal which is not the practice for diabetics The lobby and hallways of the facility smelled of urine and it was the original carpeting, There was a bad smell under the fall mats at my father's bedside, so the family requested that the carpets be cleaned. One day of his stay, there was no running water in his room. The evening that the electricity went out, no one came into the room to tell us what was going on and that the problem was being taken care of, The staff name badges were difficult to read. The first name was displayed, but one could not make out the rest. One did not know if you were speaking to a nurse, med tech or patient care technician. There were many evenings after 7:00 p.m., where Ii could not find any staff in the hallway or nurses station to help after no one answered the call light. One of the patient care technicians commented to me on more than one occasion that they were short staffed, My father's right ankle was broken and the staff turned and repositioned him without taking that into consideration, After this occurred numerous times with further reminders to the staff, I made a sign stating right ankle broken, The next day, the sign had been removed. The nursing staff did not listen to the family members helpful input. I would not recommend sending anyone's family members to this facility.

Jackie

The memory care unit at The Villages of St. Peters was very nice, but they had different levels of care within the place. They had a little cafeteria and eating areas throughout, so it doesn't matter where they sit down to eat. I like their security. They had a game or entertainment that day that was well attended. I saw the people who work there helping the residents. If my friend didn't feel like bathing herself, they had a little room called the spa room where they could go in and the workers would help them. Everything was neat and clean.

Tom Bonham

I was transferred here from BJC with a notation of a fall hazard. I had been told not to stand or move about without a nurse’s supervision. 1) Shortly upon admission to my room I had to urinate, I turned on the call light. No one came. Time passed and I could not hold it any longer and did not quite make it to the toilet. Shortly after that the nurse came in. 2) The second time, I same results, but I again ignored the order and made it to the toilet in time, and decided to ignore the fall risk order for the rest of my stay. 3) It took a while for someone to orient me to procedures and policies. I mentioned that my other half worked all day, would have dinner, take care of the dog, and would be visiting late. I was told no problem, there were no “visiting hours”. What I was not told the door was locked and needed a code entry. When my other half came, he couldn’t get in and texted me. I turned on the nurse light, I then went out in the hall and said rather loudly, “I need help”. 2 employees at the end of the hall immediately turned their back on me and moved out of my line of site. I wound up walking to the front door and forcing it open. 4) I had to stop my anti-coagulant for a procedure and then needed to restart taking the medicine. I am taking 12-15 medications a day and for a total of about 26 pills. The technician was not too forthcoming on which pills were which. So I wanted to make sure my anti-coagulant got restarted. All day every time I saw a technician day I inquired and got the “I will tell the nurse.” Finally at 9pm I phoned the main number and said I someone on a supervisory level to handle an issue. It was investigated and turned out the medication was restarted. Has someone “told the nurse” or the nurse visited me a whole afternoon and evening would have been more worry free. 5) At 10:50 am, I started to feel very nauseous and turned on the light. I told the technician who arrived at 11am that I needed the nausea medication very badly. She said “I will tell the nurse”. When a technician came in at noon, I asked what happened to the nausea medicine. She said, “I will tell the nurse”. As my lunch was being delivered at 12:15 I was vomiting. The “lunch lady” said I will get you a nurse. After about 5 minutes a nurse accompanied her to the room. The nurse explained that I was not her patient, but she would take care of me right now. She got me the medication and about 12:40 “my” nurse came in to see what was going on. I complained about the 2 prior requests and she said “No one told me”. 6) Employees also have name badges (I have name on both sides), but instead of displaying their names, most display a card with some sort of graphic table rather than their names. Noting the number of times I have been told “I will tell the nurse” during my stay, I find a serious lack of honesty and care. Based upon telling different technicians who report to the same nurse, I think the blame may go to nursing.

Yvonne

I got my mother-in-law in a nursing home called The Villages of St. Peters. It's wonderful and gorgeous. There is a big fountain in the center with high ceilings. The people are very friendly. They get their money's worth there. One thing I love about this place is that they have their own dental company that comes in once a month. It also has memory care unit. The staff is wonderful. They treat you like royalty. My mother-in-law couldn't sit up because she was abused, beaten, and neglected by her son, so they had to re-build her. Her hair was matted to her head, so they washed her hair six times. They just went overboard for her. They keep them extremely busy, and they do arts and crafts. The food is excellent. My mother-in-law loves it. As a matter of fact, they give her two helpings of breakfast, two helpings of lunch, and two helpings of dinner. In between, if they want Ensure or snacks, they set it out and they can come and get it or they will bring it to them.

LovedOne1234

Mom is at the Villages of St. Peters. The overall care she's getting is fine, they help her with what she needs to do, but she doesn't always care for the food. A large concern is the cost, but overall, it's fine. They could do more activities on the skilled nursing side.

Cheryl

We are on a waitlist at The Villages of St. Peters. The place itself was very bright and light, which gave us a good feeling. We like their minimal medical policy. They said they try to keep them on as little medication as possible. Those two things were very attractive to us. It is a mile from my house, so it would be very easy for visiting. They have a companion room that seems pretty close to our price range. It has a small patio and a little bit of space to walk around. Their staffing seems more than adequate.

EllieA

Father is currently in this joke of a rehab center. He fell at home and was placed here after his hospital stay, where he has fallen an additional TWO TIMES. There is no staff to be seen when you need them, and it's a 10 minute wait with a call button. As for rehab...whats rehab?!?!? Thus place sucks.

Heather711815

The Villages at St. Peters was adequate, clean, respectable, and had adequate staff. The food was above average. The rooms were a good size. My loved one was in a nice semi-private room. She would go back if we had to put her in rehab again. They had activities, like social interaction, birthday parties, and local choirs from the school who came in to sing for the residents. They had something going on all the time to keep them active. The place had up-to-date, modernized elderly care.

Violet753513

My ex-husband is in Villages at St Peters. The people there are happy. The staff is friendly, professional, and seem to be doing a good job with the residents. They keep the place up and decorated nicely. It is not elegant, but it is good for the price point. I think it is a nice facility. They seem to care about his well-being. I know they play bingo, do exercise activities, and have social hours. They take them out for lunch and to different places.

Adelline

My experience here was great. I didn't know what to expect, it was my first time needing such a service. I had my mind made up it would be dreadful. I was delighted to find my stay was filled with therapy, recreational activities and lots of people to socialize with. The workers were very accommodating and friendly, I felt like they really cared what happened to me. I liked my stay so well that I now volunteer there.

ChristinaLove

My Mother has been in that phycility for 3 weeks starting the beginning of January 2016' and I had to call 911 and personally have her transpired to the ER, because she had severe swelling all over her body, and the Nurse Ebony was such a horrific disrespectful, uncaring, rude nurse, when I requested that she have tests ran to see where the root of the swelling was coming from they would not even run blood work. Or do anything to care for her. Within an hour of having her transported to the ER they said she had Congestive heart failure, and if I would have waited any longer to bring her she would have surely died. If you love your family member, I would suggest you NEVER NEVER alow them to be in this busing home. They will surly die!

Rebecca45

My mother is on a waiting list for The Villages. She loves the place. It’s just 3 miles from my place. The rooms are all one-bedroom with walk-in closets. It’s a good size, and the price is good. I loved the people. They were very nice, and very caring. I’ve seen the food, and it looked awesome. They have a lot of choices. So, you can always find something you like.

daughter64

My mother has been a resident in the rehab wing of this facility for a week. So far, the staff--from the physician's assistant to the aides and therapists--have been incredibly helpful, responsive and polite. My mother had spent two days at another rehab facility (substandard) in West County and, thus far, is much happier at the Villages of St. Peters.

review76

My mom was there for rehab after a hip fracture. I witnessed one of the lowest levels of care by the nursing staff and the physician all which led to the death of my mom. I am forced to place at least 1 star in order to submit my review. If I could I would give zero or a negative infinity. How can you positively rate a facility when you lost your loved one due to neglect and poor poor medical practice?

Pam107064550

Everything about The Villages of St. Peters was excellent. The staff and the doctors were wonderful. My mother was there for a while. They could not accommodate her needs, and they didn't have a room for her, but I highly recommend them. It was very clean, the food was excellent, and it was a wonderful place.

Caring adult child

I would not recommend this place. Nurses would not respond to any of my questions. The bathroom toilet didn't work correctly for 3 days. DID NOT LISTEN TO ME. Kept making requests. Staff rude.

Renee21

So far we like Villages of St. Peters; the location is close -- which is convenient for us -- and the price is good. The room is sufficient for one person; it’s a bedroom with a separate living space and a kitchen area with no stove, a little refrigerator, a microwave, and plenty of kitchen cabinets. The people that worked there were professional and very friendly. They know everybody by name, and when you walked down the hallway they talked to everybody that they saw so I’m really impressed with that.

Amber Ray

My mother had a wonderful stay at The Villages Of St. Peters. When she arrived she was greeted by friendly staff, and they made her feel very comfortable in a scary time. They took the time to explain the entire rehab process and made her feel welcome. The therapy department was AMAZING!!!! I had my doubts that she would be able to be able to make it back home on her own, she was brought in by an ambulance, and she walked out on her own accord. She had plenty of things to keep her busy, and she loved the food. I even ate with her a few times and the food was great. The nursing staff was helpful, and got to get pretty quickly despite the fact that they were full my moms entire stay. My family liked visiting also, it didn’t have that depressed "nursing home feel" If you or your family need a good place for rehab, go to the Villages! I hope we never need them again, but if we do, we will go back!

Cynthia28

We visited Villages of St. Peters. It was a very nice building but we saw some things that I felt indicated a general lack of care. There was a bad smell in the building. We walked into a room and the man there complained to us that he had been sitting in his feces for three hours. There were no activities going on. We couldn't find people to answer our questions. There was just a general lack of care, like nobody really seemed interested in anything. Unfortunately, it was just a really bad feeling overall. The building was beautiful, but once you stepped inside, it was just a really sad atmosphere. It was an unannounced tour and the staff seemed very disorganized. We waited around for a long time for someone to help us. We didn't feel very informed. They have both private rooms and semi-private rooms that did have nice space, so that part was nice. About the environment, it didn't seem there were enough staffers there. It looked like there were a lot of residents asking for help as we walked by. They need more staffing.

BuBu1

Unexpectedly and rather quickly we found we had to put my father in a nursing home, first for rehab along with Alzheimers and now just for Alzheimers care. After looking at several facilities we decided on The Villages of St. Peters. While no one wants to put a family member in a home The Villages have been wonderful in our transition. The location is great , right off a major highway. The facility itself has common areas that look like you are in France at a Vineyard or winery. Beautiful decor, with many comfortable areas for you to sit with your family and visit. They even have a small dining room you can reserve for a private dinner or party, you feel like you are sitting at home in your own dining room. They do things each week for the patients, parties for holidays, Olympics etc. They bring in people to sing and play music and bingo. A sports bar (no alcohol) but with multiple TVs and table and chairs. Almost as if you were in a resort. The staff is very friendly and often just come by to say hello and give words of encouragement to the resident. They take the time to know you, even the food staff, if they see my father is not liking dinner , they know him well enough to offer something as a back up that he always likes. i.e. a cheeseburger and fries and sherbert. So he never goes away hungry. This facility also has assisted living apartments and a re-hab center, but we utilize them for the skilled nursing home. If we could have him at home that would of course be our first choice, but take it from a person who has visited a lot of people in nursing homes and hospitals over the years, this place out ranks all of them in design, cleanliness and cheerful staff. You feel care about not just the resident but their family as well. I would tell anyone to go here if they find they are at a time they need to provide care for someone.

scrapgirl95

I would never recommend this facility to anyone. Yes, the surroundings are nice and homey, but the staff is unresponsive to questions or concerns from family members; unresponsive to patients requests. My father had been coughing all night, he had asked for some cough medicine at 2am, he never did get any and the nurse or aide never did come back. The people working there are too busy talking on the phone at the nurse's stations and when I went to go and ask a few questions, she was bothered and didn't even hang up with her social call. I asked to speak to his nurse on evening after bringing him back from an outing, they never could find her while I waited 30min. The food is absolutely awful. How can a person get well and get out of rehab if they can't eat enough to sustain their energy? I'm sorry, a grilled cheese sandwhich is not a main entree for dinner!! After 2 1/2 weeks, we moved my father out of that place. And then they claimed we were leaving 'Against medical advise" and they wouldnt' release any of his medical info to the new rehab we moved him to. I had to call his DR and have all new orders issued!