Brooking Park

012345

My mom was there for the rehab center. The rooms are very nice. But it is downhill after that. We were told when the button is pushed, the tech has 10 minutes to come. Then it goes to the nurse. After 10 more minutes it goes to the Director. That is a lie. If so, the Director would never sleep at night or get any work done during the day. Patients wait well over 30 minutes to just go to the bathroom. This happens all the time. Another time she was left sitting on the toilet for over 30 minutes a...

jstacy

My mother was at Brooking Park and was not given the care she needed. They messed up on her medications. They wouldn’t come and take her to the restroom when she needed help. There was a day she didn’t receive breakfast or lunch. I even asked if someone could give her a shower or bath Siri g her stay and that never happened. I finally made the decision to take my mother out of there. We were to a point we felt she wasn’t safe staying there anymore.

ReviewerFC121220E

My brother went into Brooking Park for rehab. It's clean and well laid out. It's just that they don't answer calls on a timely basis. They don't answer within 15-20 minutes, and sometimes it takes an hour or more. His room is very nice. He's in a single person room. Because of the pandemic, everybody has to stay in their own room. They do rehab with him and that's his activity. They used to have puzzles and people come in for entertainment and social hours, but they can't do that anymore. He has...

Madeline L

Beautiful facility, good food. Some staff on the skilled nursing side have hearts of gold but they cannot balance the systemic disrespect ad rough handling of fragile, vulnerable patients. There is a toxic mixture of de-humanization and incompetence. I had assumed that if I was present and pleasant, I could prevent mistreatment, but I realized that I was wrong and moved her to a nearby facility which is 100% better.

AriK

My father has recently passed away. He was in the skilled nursing at Brooking Park before being rushed to the hospital where he died two days later. When he was brought to the hospital the doctors found out that he had pneumonia and a respiratory virus. He was not responding to treatments any more. I get horrified just thinking about this place and the way he was treated there. The stuff, with a very few exceptions, is simply incompetent. And that is not the worst part. The nurses, the CNAs lack...

GretchenS

My father stayed a few weeks on the acute rehab side and then moved over to the skilled nursing care side for a few more weeks till he got strong enough to come home. First of all, the place is beautiful- both the rooms and overall facility. It is kept very nice and has a cheery atmosphere. It even has its own bakery that is open daily to get a sweet treat. The staff is attentive and patient and hard working on behalf of their patients. They responded to my calls and treated my father with e...

Names

It's a great place one of the Best

RobertShane

The meals were consistently very good with very attentive service and pretty goof selections. Adequately staffed in what must be a difficult labor market and all very friendly. Weekly events all day long it seemed. Library visits, movies, entertainment... Never saw the old place but the renovations are beautiful. Theater is awesome!

Mary

My friend was in the rehab unit at Brooking Park. Some of the care was really good, but he had several instances that were not good. The appearance was beautiful, and they were in the process of redecorating, so they were painting and it really looked nice. The rooms were nice, and the room my friend had was a private bathroom that was well-done. I have no complaint about the appearance of the facility. Some of the techs, not the nurses, were not on the ball. One night, my friend called for a te...

curmudgeon9674

I have a loved one who recently had a long stay at Brooking Park facility and just want to say the place is very poor with the quality of care. The facility is grossly understaffed, so getting help when needed never arrives or takes a very long time to arrive. The workers don’t care about their job it seems like, especially the night staff from what I have been told. I am sure they are underpaid and underprivileged so there is no motivation to care. At one time I was told by that a patient care...

Mizzou75

Our family had never heard of Brooking Park until we needed an unplanned skilled level of care for a relative. They had an opening when we needed one and I found out that they were caring,met my aunt's needs, kept me posted and were very responsive until her last day. I would recommend Brooking Park and their team.

Caring Husband3

My husband is in Brooking Park. It is very clean. It is up-to-date. It is almost posh. The people are reasonably polite, and the residents are, overall, basically happy, and content. My husband is estatic about the food. He loves it. They have movies. They have a happy-hour every Friday where they come to the rooms to distribute fruit juice, and fruits. They have bingo, and card games.

penguindonna

I cannot express the love and care my mom and dad got from everyone at Brooking Park. The nursing staff knew their needs and took care of them always at the right time. The food has a diverse blend of all group needs, and spiced right. We had many friends for lunch or dinner, and everyone was very pleased. The entertainment was wonderful, the outings were always fun. They kept everyone very busy if they wanted to join in. I was very lucky that my parents were cared for to this high level b...

Caring103214450

Mom was in Brooking Park. At first they were doing great and were assisting her. Then they just kind of dropped the ball. They stopped helping her, like getting her down making sure she got the food. She wasn't eating. They wanted to move her to memory care -- which we ended up doing -- but I didn't like the way they did it. I knew she was missing several meals. She was right by the cafeteria. Couldn't they just knock on the door and let her know it's time to eat? She doesn't know what time it i...

rena3552

My husband is in the memory care unit of Brooking Park and it's near my house. They have single rooms, a room with a living room on the side, and also two people in a room with one bathroom. There are a lot of things going on. They have three or four people taking care of them. They have a slew of activities during the week. They have a lady that comes to sing and they all liked that. They also have grounds the residents can walk around. They have a dining room on the first floor and it's set up...

Anonymous77

This facility is the home to a great-aunt of mine. I always enjoy visiting her in this home. There are consistently activities and festivities happening. She has normal services available to her including postal, beauty, light shopping, and a full service gym. As an active senior, she enjoys the freedom but also fellowship that this particular center offers her. The only negative I've heard her mention is the high rollover of nursing staff. On visits, the facility appears clean and welcoming.