Bethesda Southgate

Kelly

My dad was a resident of Bethesda Southgate. They helped him with showering. He had physical therapy and occupational therapy. Everybody was very nice, pleasant, and concerned. The cleanliness and upkeep were good. It wasn't excellent. We had a problem with mold in the toilet, which meant it hadn't been cleaned, but as soon as I brought it to their attention, they sent someone to clean it. Other than that, it was fine. I did not try the food myself. I watched him eat, and it looked good. He didn't complain.

Sandy

Mom is at Bethesda Southgate for rehab. She has a private room with her own private bath. They bring in the meals to them because apparently since COVID, they no longer have a shared dining room, which used to be nice to get you out of the room and socialize. On a normal day, the staff comes in and gets them one time of day for PT and one time of day for OT. They stop in and ask them if they want snacks. They also have their own TV. Most of them are in wheelchairs or on walkers because they're rehabbing from some type of injury, so there is a common area they can walk out to where years before they would do a lot more activities. Now it seems they only do one activity a day, but one is better than none. The other day they had bingo. Some days they watch a movie.

Craig Kraft

In general, this facility is one of the best ones I, have visited and many times better than the facilities my own departed parents and sister were living in before their relocations. The place is very clean. My only complaint is the Place reeks of employees who smell like marijuana. I find it ridiculous and that is why we decided not to have my wife live here. I know this may seem a minor issue, but such unprofessional behaviors may be a sign of underlying issues especially if such behavior and odors are permitted.

GPJ

My wife has been a resident at Bethesda Southgate in the memory care area for a little over 2 years. I chose southgate after visiting many different locations. I have had some experience in the past with elder family members at other facilities and I had a good idea of what to look for and what to avoid. The first thing that was apparent to me was the cleanliness of the facility. It was and remains odor free. The staff was and remains very personable and interested in not only my wife but our family. Because my wife, who has aphasia, tends to wander security had to be high on my list of needs and southgate has always provided for that level of care. During the pandemic we continue to have to deal with, I have been very pleased with the way Administration at the facility has gone above and beyond to continue to provide a safe and secure living environment. We have all had to make sacrifices and southgate has made those as painless as possible. I am very glad I chose southgate and have to emphasize the friendly and caring atmosphere, the extremely competent management and the cleanliness of the facility. I have to also offer that the meals are well above what one might expect.

Robert742573

I have been living in Charles Village for six months now. The staff is excellent. Their attitude is good. My apartment is good. It is average. They serve our food in the dining room. The food is average. The community is very clean.

Rose682767

Over a month ago, mom moved to Bethesda Square, and the place is very good. The way the staff takes care of the residents is very good. The residents seem to be content, and the food is good. They eat well.