Park Place at WingHaven

Doug

We visited Park Place at WingHaven. It was very well maintained. The facility looked nice from what we can tell, from everything we've seen and from the lady that took us around. She was very open about everything. It's just monetarily, it wasn't in our price range. I would give it a good review as far as everything I have seen. The rooms were nice. They were big and spacious. It just ended up not being economical. It was a little too high for us, that was the only reason. Maybe if the price would have been a little more in line with what we are paying where my mom is right now. They didn't have studio apartments there, so you were looking at one-bedroom, actual apartments with or without kitchenettes. One of the things my mom wanted was, that she didn't want to cook anymore, especially just for herself. So, that ended up not being something we could afford because it ran higher for an actual apartment. The person who accommodated us was very good. Everything was nice, and we liked the place. We liked the atmosphere, and the ambiance was nice. They seemed very on top of everything. Although I was not able to spend much time in it, but just with at least walking through, it was very clean and very well-maintained.

Joanne

We've toured Park Place at Winghaven and liked that place and we were very satisfied. Their food was delicious, it was excellent. The staff was was friendly, and informative, and they were open about everything there. Their rooms were a little larger than the other place I toured, and even their studios were larger. Everything was pretty comparable. We noticed a few residents working on a project in one room that we went by. Just like other places, they also had a beauty shop on site and other facilities, they're very competitive in terms of those services. Everything that we anticipated seeing was there.

Evelyn

We looked at Park Place at Winghaven and my friend liked it. They had coffee pots all over and cookies available. They had a lot of things that were going on there rather than just sitting around in wheelchairs doing nothing. My friend liked their balcony and the layout of the rooms. There's a kitchen you could eat in (it had a half wall between that and the living area) and a balcony to it. I think it costs around $3500 with a balcony a month compared to $7000 from the other place that we've visited. So, that's so much price difference. Park Place at Winghaven seemed to be the best bargain for your money. Todd was the gentleman that showed us around and he was very accommodating. We had lunch there and it was very good. My friend had shrimp scampi while I had chicken tenders. You could order what you want and I think they're open from about 6 to 10:00 at night. They've also got a swimming pool inside, a cocktail/ice cream hour at 4 o'clock, a bus that they use to go into a casino and a library with hundreds of books. I believe they were doing a lot of different active things.

Marge

My sister will be going to Park Place at WingHaven. I liked the idea that they had a lot of people there and a lot of activities for the people. They play cards and go for scenic drives. They all eat together in a room. They have exercises. The staff was very nice, very helpful, bubbly, and happy. The dining room was clean and looked like a regular restaurant. The facility was very pretty. They have a beauty salon, swimming pool, and spa. It was very homey.

Reviewer RC#0630b

My mom is at the independent living of Park Place at WingHaven. COVID has really messed things up for everybody. There's just a lack of activities in the place. They put out a movie, but they don't even have a schedule. Residents have to come in and tell the front desk person, "Can you put a movie on for us? We're supposed to have a movie." It seems like they close up shop on the weekends, so they don't do anything on those days. When she first moved in three years ago, they did a lot. They had picnics and all kinds of stuff. Now they're doing very little, and she's frankly just bored. I think that's kind of making her memory get worse because there's nothing for her to do. The staff is nice, but they're really lacking in staff everywhere over there. Everyone also complains about the food because it's very much lacking. When they had the COVID going on, they brought the meals to the room. They had a piece of bread, some meat, and a soupy kind of ice cream. It's a beautiful place though, and I love the courtyard. It's very inviting, and I think that's the prettiest part of the whole place. The main living room is pretty too, but the rooms are a little bit outdated. One year, another company took over and she just paid her $100 a month increase. Then she had to turn around and pay hundred $100 increase again, so I think it's priced a little bit high and it keeps going up.

Judy

Park Place at Winghaven was just beautiful and decorated very nicely. There's a big fireplace in the entryway and huge windows, which made it very welcoming. We went into a small room right off of the entrance, and it had a nice table, chairs, and a little couch. It was just really cozy. They have a beautiful courtyard that is just breathtaking, a gazebo, and tables outside where you can sit and enjoy the view. They have a swimming pool, a hot tub, exercise classes in the water, a game room, and a theater room. The person who gave us the tour was really, really informative. When I first went there for a tour, it was without my mom, and she asked a lot of questions about her, which I loved. She wasn't just trying to sell an apartment, but she wanted to know what my mom's needs were and what her likes and dislikes were. She really tried to get to know her. She used her first name, and she was just really personable. My mother is having a very difficult time giving her home up, and she's very understanding to my situation. She even called several times to check on how things were going. I told her my mom likes to read, and when we got to the library and certain areas, she stopped and said, "This is going to be an area that your mom's going to like." She remembered and listened to me when I was talking about my mom. We looked at a room that was a little bit on the smaller side than some of their other units, but it was on the first floor and it overlooked the beautiful koi pond and the waterfall. When you walk in the front door, you can make a complete circle around it. You can go into the kitchen, into the living room, into the bedroom, into the bathroom, and then end up back at the front door. Your guests don't have to go into your bedroom to use the restroom. They can go in right by the front door, and it will give my mom a little bit of privacy. Even though the area is small, it basically had a kitchen with a full-size stove, a full-size refrigerator, and a full-size dishwasher. Everything was clean and tidy, and the appliances practically look brand new. They serve food from seven in the morning to seven at night, and you could order anything that you wanted. My mom has a very sensitive digestive system, and they had a lot of bland things on the menu -- and a lot of her favorites were on there. They also have a happy hour Monday through Friday, where they have coffee, tea, punch, and sweets. There's an ice-cream bar that they could use on a daily basis as well. It was very nice. They had a private dining room that they're not using now due to COVID, but once things start opening back up we can reserve that room for family gatherings. They have a little kitchen area with a microwave and things like that. When my mom gets there on her move-in day, they have these people who will come to greet her, give her a gift, sit with her at dinner that night and just befriend her. I just think that's wonderful because my mom's on the shy side anyway. It's kind of their job, but they're outgoing individuals, and they love what they do.