The Fountains at Greenbriar
2100 S. Swope Drive, Independence, MO 64057
Featured Review
5
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October 14, 2024
My father-in-law was a resident of The Fountains at Greenbriar. They had a wide selection of menu options. They have a pond, wildlife, and activities. They have all of what you would have seen in senior living. It was somewhat dated, but they were in the process of updating it, so it depends on the room. The staff was phenomenal. It was a good value.
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About The Fountains at Greenbriar in Independence, Missouri
A rental community with no large entrance fee, The Fountains at Greenbriar in Independence MO offers Independent Living on a friendly, full-service campus. Choose from a studio, one- or two-bedroom apartment. Meals are enjoyed restaurant style, with optional wine service. We know that challenging our brains and getting in better physical shape has enormous benefits at every age, and The Fountains at Greenbriar offers an ongoing course schedule of mind-expanding and body-toning classes through Watermark University. A Watermark retirement community.
The Fountains at Greenbriar Amenities
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The Fountains at Greenbriar Services
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To learn more about this provider’s license and review other available state reports, please visit:
Missouri Department of Health and Senior Services Licensing and Certification
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Reviews of The Fountains at Greenbriar in Independence, Missouri
Kristy
5
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October 14, 2024
My father-in-law was a resident of The Fountains at Greenbriar. They had a wide selection of menu options. They have a pond, wildlife, and activities. They have all of what you would have seen in senior living. It was somewhat dated, but they were in the process of updating it, so it depends on the room. The staff was phenomenal. It was a good value.
Provider Response
John_87
4
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September 17, 2024
In going around the tour of The Fountains at Greenbriar, I had to have a wheelchair and I found that some of the rooms were very difficult to get into. They kept trying to show other rooms, but they were replacing the refrigerator and the stove and stuff like that, so they had big boxes in the middle of the rooms. I met a man as we were going in, and he was telling me to make sure that I don't have bedbugs because they take all your clothes. And the person who was giving me the tour tried to shut him up, but still, it didn't leave a very good impression.
Provider Response
Reviewer#ET0723a
5
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August 13, 2024
I toured The Fountains at Greenbriar. It's very clean and nice, with a large living room area, and a one bedroom. The staff was very nice, friendly, and helpful. They have lots of activities and music. It has 24/7 security.
Provider Response
Karen
5
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August 15, 2023
The Fountains at Greenbriar was really nice. It has furniture everywhere to sit in for guests. Right off of the entry there's a large kitchen area where you can go in and eat, and they have three meals a day. It's got three floors and you take the elevator up. It's got all kinds of places for you to entertain your family. It's got a weight room, exercise equipment, a pool table, and a theater for you to watch movies and to be entertained by people coming in. It's just really nice. I really liked it. They have three different floor plans. They have two-bedrooms, one-bedrooms, and a studio. The staff member during the tour was really nice. He was the manager there. I just went in over there one day and wanted to talk to somebody, and he helped me and showed me around the whole building. They even have a laundry thing there where you put your laundry in a bag on your door, they come around and pick it up and collect it, and then bring it back to you when it's done. They have a beauty salon there. I thought it was really good. I wouldn't mind being there when I get ten years older. We tried a piece of cake, and it was really good.
Provider Response
Susan
5
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May 4, 2023
A loved one is moving into The Fountains at Greenbriar. It wasn't the cheapest nor was it the most expensive. The location is good and our loved one was very interested in all the amenities. They have a fitness center and a nice dining hall. They have happy hour, movies, and a movie room, and you can get popcorn before you go in. They were interested in the fact that he did some painting and was interested in Bible study and played the saxophone. So, they are encouraging the residents to share their hobbies and special talents. And he liked that, too. The meal was very good. When we were there, they were still working on the pandemic model where they were given two choices of food. You walk through like it's a buffet. But when they go back to the regular choice, then you will get a menu and you'll be able to choose what you want. But while we were there, I had the Cordon Bleu chicken. We had vegetables, salad, and choices for everything. There were at least two choices for each type of food. And then we had a pie for dessert, ala mode. And there are kinds of different drinks. One of the things that we were impressed with was the staff. When we ran into the staff and the residents, they were all so friendly and introduced themselves and it just looked like a nice community. To add, we like the fact that there was covered parking for his vehicle. There is also a picnic area so you can have family there and there are rooms that you could use if you have a party with family that you could not have in your apartment. They're going to clean up the apartment before he goes in. They're going to put new carpet, so, it just looks like they were cognizant of all the things that people might want. It just looked like a good place. Greenbrier is also very close to his doctor at the St Luke's East location. That was another thing he liked that it would be very close, and they would be able to take him there if he needed to go and couldn't drive himself.
Provider Response
Valerie
4
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March 11, 2023
I went to The Fountains at Greenbriar for an overnight stay, just to see how you liked it. The facility was nice. They had you in a bedroom and a living room. It was a nice little apartment. It had a couch, a chair, and a bed. They have activities and an activities director. They have a lot of stuff going on. It's a very busy place. It had a salon and a bar. It just wasn't for me. It was too expensive for what it was. The staff was pleasant and friendly. The food was more like restaurant style. You have a menu you pick your meals from, and you have a choice of two or three things. They have a courtyard, patios, and balconies. The outdoors was spacious.
Provider Response
Georgia
5
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November 30, 2022
The Fountains at Greenbriar was a very nice place. It's old and they didn't have a personal washer-dryer or a dishwasher. The people that I came in contact with were very nice though and the food was always good (I've been there several times). I have known people that stayed there and it's always nice and clean. They have a full calendar of activities including exercise classes, games, and a vehicle that takes you on trips or to doctor's appointments.
Provider Response
Vicki
4
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December 5, 2021
My sister lives at The Fountains at Greenbriar. They check in on the people that live there every day. They provide meals and transportation for their doctor's appointments most of the time. Yesterday we took her, but most of the time they do. They do light housekeeping. She likes it there for the most part. The main thing that is bad for the people who live there is that they raise their rates every year. They're on fixed incomes and their income doesn't rise every year, so that really hurts them. Sometimes with transportation, they've got a lot of people to transport; it's kind of tough. That's why sometimes we have to help her out on certain things in certain days they can't go or whatever. The transportation is fairly good, but not perfect. Everybody there seems to be friendly and pretty professional. My sister is extremely picky with the food. I had Thanksgiving dinner there the other night, and it was very good. On the day-to-day basis, I would say the food is a 3 from her opinion. The facility itself is good. COVID kind of did away with a lot of activities, but they're starting to do some stuff now. They have a thrift store. The bad part about it is that they raise the rates every year, no matter what. I think, kind of bad for the people there.
Sarah
4
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August 25, 2021
We toured The Fountains at Greenbriar. It's not a good fit for us because every single need -- every time that you need the staff -- it is another charge, so if you need help getting your socks on, for example, it's $7.50. If you need help with the shower, it's ten dollars. And so we were kind of nervous. What if my aunt called them ten times in one day and then it was like two-hundred dollars? Everything that you need help with is more money. It's independent living, not assisted living, and so we kind of got nervous that maybe we needed more medical care than what they could provide. Those rooms are very small, too, like the smallest I've ever seen. The kitchen is not not a workable arrangement. We really only talked to one lady. She was great. She was the director, or whoever is responsible for getting new families in there. Some parts of it seemed outdated, like they just put fresh paint on something outdated instead of making it look new. They were serving their residents alcohol, so I thought it was pretty cool. It was cocktail hour when we were there, so I thought that was amazing. They do transportation; you just have to schedule it in advance. They have a theater and a library. That one is the absolute closest to my mom, and my mom wants to be close to her sister. Also, my aunt said a lady from church lives there, so if her friends from church say The Fountains at Greenbriar is nice, we thought maybe we should take a look at it.
Vauncille
5
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December 21, 2020
I visited The Fountains. The outside was nice. The staff was very nice. It had a beauty shop for sure. It's been a little while ago. It had group activities. It was a couple of months ago that I visited. We did have a lunch and the food was good; it was simple but good. I don't have anything negative. It didn't strike me in a negative way at all. It felt homey.
Evelyn
3
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June 4, 2019
Fountains at Greenbriar was okay, but the person that showed us around was overdoing it to impress us, and said something derogatory. We also found out that they didnt have assisted living, so I didnt think about going there. It was big enough for the type of place I was looking for, the halls were big, and I liked it. We had lunch there and the dining room was comfortable. They played bingo, toss ball, and exercise. The outside area seemed to be neat and well taken care of.
Terry
5
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March 21, 2018
Greenbriar did not have an available two-bedroom, but the occupied room we saw was nice. They served three meals a day.
Paul623138
5
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November 29, 2016
Mom seems to like the food at The Fountains at Greenbriar. It is restaurant-style where you select from a menu and the serving is more than she could eat. Mom is in one of the smallest rooms with a kitchenette, and she could roll her wheelchair to the kitchenette and to the bathroom. The place is very clean with neutral colors. She had a couple of pictures, and they hung those for her. The staff is very attentive and very good. The people that I've met has been really surprised at how the staff knows everybody's name. This place is all independent although you can get some assistance from interim health care there.
Mark556254
5
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June 10, 2016
The Fountains at Greenbriar is independent living. It's very neat and clean. Employees and staff were extraordinarily kind and patient. This apartment is in a community that also had assisted living, and it's closer to some friends of mine, which is good because I'm not driving anymore. They have lots of things to do scheduled. They have nice, small apartments, but if you're in your 60s and you're single, you don't need much space. It's also nice and quiet there. The staff is wonderful. Each one I have dealt with has been very polite. One of the managers calls me at least once a week to see how my surgery process is, so we've established a decent relationship.
kco0054
4
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April 23, 2015
1st there is a $1995 fee that goes to nothing just to live there. They make it sound like this is the 1st month rent. And there are two meals provided but one is called the free meal which is the breakfast. But all in all this is a very nice place and the food is great. The rent is 1395 on the 3rd floor small 1 bedroom to 1995 on floor 1 and 2 which are larger. This is mainly independent living not assisted. Some assistance is provided for a fee but through St. Joe Health care, which is really hard to get ahold of. Most of the time you call and leave a message. They may or may not get back with you. This is not for a person who really needs assistance. They give medication reminders - but they do not despense medication. They will take you to the dining room but if you don't want to go they will not force you. This is more for independent living not assisted living. But this place is very nice and well kept. Friendly people. Decent bargain.
Provider Response
Thank you for your feedback. I am very glad to hear that overall your experience at The Fountains has been a positive one and that you find our community to be well kept, the food to be great and our associates to be friendly. The fee that you refer to is known as “the community fee,” which is a standard practice for retirement communities. As you note, it is a one–time fee and covers refreshing apartments for new residents, as well as the upkeep of common areas. As part of their package, residents do get one hot meal and a deluxe continental breakfast. Additional meals are available at a very reasonable cost. Our contracted health care partners at Carondelet Care Resources, now operating as St. Joseph Home Care, are in the building 24/7 and we have not heard of residents having difficulty reaching them. Given your comments, I will look into this matter. I want to thank you again for letting us know about your experiences. Feedback from our residents, their family and friends helps us continually improve! If you would like to discuss your concerns further or be updated of our progress in addressing your concerns, please contact me at (816) 257-5100 Sincerely, Desiree Rogers, Executive Director
kccheers
4
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March 10, 2015
My Mother and Father in Law lived there for less than a year. They were not happy there, maily saying that it was hard to make new friends, lots of "Cliques". The final straw for our family was this: They gave written 60 day notice as required on January 1st. Because it was a holiday, and no Manager could be located, they posted the written notice on the Manager's door. This week we noticed that they had been charged an extra 3 days rent because the Manager didn't see the written notice until January 3rd. YMMV, but we wore not happy with this.
Provider Response
Thank you for sharing your concerns. Our commitment is to make sure that everyone feels part of the family from the minute they walk through the doors. I have spoken with our Resident Ambassador team and I shared your post. We enjoyed having your folks here and we were sad to see them leave. I’m so sorry to see that the final billing has caused so much upset and disappointment. We follow our policies in a careful attempt to be fair to all. I am always available to speak with you further if you have any questions or to listen to your concerns. Sincerely, Desiree Rogers, Executive Director.
Tracy13
5
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November 5, 2014
The fountains have a good location and reputation. My mother in law had been there for a while two years ago, so I was familiar with the location. It’s a great, fantastic facility, and my mother feels very secure and comfortable there. Communication has been great; they provide alert necklaces, and she was able to push that button to get someone there to her apartment within two minutes when she fell a week and a half ago.
Caring74239850
5
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February 14, 2014
We like all the activities they have at The Fountains at Greenbriar. They were just upbeat. My parents have a one-bedroom apartment that has a full kitchen, bathroom, walk-in shower, living room and a patio outside. I know they go on a lot of trips, but my parents are older and have not cared about going into anything right now. My mom has talked about the trips they have taken every week. I know they have Bingo and other activities going on. They said the food has been good.
LovingSister001
5
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December 30, 2013
The Fountains at Greenbriar is close to my home. I like it. My sister has good care.
Chelsea4
5
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September 25, 2013
The Fountains was very nice. Among the ones that I visited, it was my favorite. It liked the airiness and the arraignment of the place. I liked that the room had a kitchen area with a stove.
caring0005
5
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July 11, 2013
We chose The Fountains because it met mom's needs in terms of the apartment size, the cost and the meal arrangements. Everything worked really well for her. She's been living there for six weeks. We liked the facility and the people there. They had tons of activities but that's not mom's interest. We couldn't ask for more with the staff, we're really well pleased. They did a great job of maintaining the place and she liked it there.
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