ProMedica Monroe Skilled Nursing and Rehab

Ron101

The rooms & the facility are very nice and very good,, as far as the staff goes the majority of the staff is great & go above & beyond and try to help out I do feel they are understaffed but there are a few staff members that are just there to receive a paycheck and it shows with their attitude and how they treat the patient, with no compassion or just plain laziness,,, ( example : : if you’re standing right in the room with the patient and they tell you you they have to go to the bathroom help ...

Putnam

My aunt was in this facility for 6 years. We have been unable to see her for a year due to Covid. The staff were definitely her surrogate family and it showed. They contacted us to tell us she had severe pneumonia and was being placed on hospice. Our family was able to go and see her before she passed. While there several staff members came to pay their respects on their day off. It was obvious they loved her and she was so well taken care of. The facility was spotless and very nice. I cannot sa...

Provider Response

Carol

I visited a friend at ProMedica Monroe Skilled Nursing and Rehab. The place was very good. They had totally redone it, and it was very nice. It was very clean and updated, and I liked it. I think my friend was happy there; I don't remember her really complaining so much. The place felt homey.

Provider Response

Anonymous

The staff at ProMedica Monroe was very helpful. They have a big grassy areas, and most of the people really couldn't do much since they're in wheelchairs and such. It's an older facility, but they just remodeled the place. They have a couple of elevators, good food, and there's snacks all the time. All the nurses and staff know everybody by their first name.