Rosewood Nursing & Rehabilitation Center

LindaCX

This place talks a good story but the care is awful. Sure, there are 2 or 3 "gems' that work there. We buried my mom this week due to Covid acquired at Rosewood. When she tested positive they didn't bother to move her roommate out. She also died. I've found her without pants on several times, they neglected to call us when she broke her pelvis, they threw her oxygen tubing on the floor in between uses, items missing....I could go on....

amittyville

Way under staffed, gotta beg for everything your family member needs. It's so unorganized it's scary for your family member and the rest of your family. Gotta ask 4 or 5 times to get something done. Very very poor management. Staffed mainly with agency lazy, non caring nurses. Avoid at all costs. If you send family member there plan going everyday and getting very upset with the lack of management. Employees do what they want when they are ready. A lot of socializing with employees therefore patients are neglected. A few good employees that work full time but not many. Worried sick over this joke of a rehab.

Northshoreresident

12/2019 Our mother was in rehab recently at Rosewood and we are touring long term communities proactively. Rosewood use to be a wonderfully managed community that was known locally as a quality place for seniors that no longer were appropriate for living independently or in an assisted living community. The community has really gone down the toilet. The staff is unfriendly, unprofessional and they are always under staffed. We waited nearly 30 minutes for a nurse to bring a breathing treatment to my elderly mother who was having a hard time breathing. When I finally had it and went to the nurse’s station the nurse was just casually sitting and chatting with other floor employees while tons of lights were blinking. A few of the good employees I’ve chatted with all complained that the community is always shorted staffed and they can’t provide good care and complained of other nurses and aides being lazy. I would have to agree with them. Even the Nurses I’ve chatted with seem unengaged and unempathetic. We were very disappointed. We will place our mom into long term care but not at Rosewood I would suggest you do the same. Wish I could give it a zero star rating. Very sad .........

disgusted daughter 1

Banecare used to run rosewood beautifully when mom first moved there! Now Alliance Health has taken over & it is now nothing like it used to be. Everyone I asked about nursing homes said Rosewood was the place to go, but unfortunately it is now becoming the place to leave..The rooms are not in the best shape and the food is just ok. I bring a lot of meals in for mom. The care is very good if you are lucky enough to have a permanent nurse, but most days seems to be handled by agency nurses who don't know the residents and treatments get missed a lot. I would honestly rather move mom home with me.

Karen

My aunt is in Alliance Health at Rosewood (Formerly Rosewood Nursing & Rehabilitation Center). It's nice, friendly, clean, and she seems pretty happy there. She shares a room with somebody else, and I like that the rooms are big. The staff is fine, and she's well taken care of there. There's always something going on. They bring them down to the rooms and have arts and crafts, and somebody comes in and sings and plays music. They have a library and a gym for physical therapy. She is in the rehab section right now, and she will stay there long term after.

eyesonu

Walked thru off hours as should you! Start with receptionist on cell, first fl nurses unit using inappropriate language, call lights and bed alarms with no responsive, patients receiving neb treatment in hall unattended, aides speaking language other than English, no hydration or snack pass, meals on paper plates! Administrator should be rounding off hours

Carol58

I am a nurse who does not work in long term care. So when the need arose to place our mother in a nursing home, I asked around to my colleagues, including nurses & physicians and Rosewood's name came up in nearly every conversation. Our mom has been at Rosewood for over a year and 1/2 and we have found the entire staff to be incredibly kind, caring & professional. We visit frequently and have observed many acts of kindness towards our mother and other residents. Any concerns of ours that have been brought to the staff's attention, have been addressed right away. We have found the administration to be highly visible and responsive. The Administrator knows my mom by name as well as the other residents and always stops by and engages them in conversation. It was a difficult decision to place mom in a nursing home for sure, but our family's experience at Rosewood has been an incredibly positive one for both us and more importantly, our mom.

mla1234

Terrible, terrible care. Unresponsive administrators and staff. Lost the dentures of the patient with no apologies. Patient developed a horrible infection in the two months of being here and they take no responsibility. If you care about someone, do not send them.

muscle

The patient puts on the light and waits for a long time.and the menu she orders it and does not receive it why bother having a menu if u can't get what is on it

Dede784600

My father was in Rosewood, and I thought it was very nice. They were very good and had a lot of activities all of the time, like music and crafts. My dad was happy for the couple of weeks that he was there. He had to share rooms, which he wasn't very thrilled about, but the room was fine. They can improve on having everyone in a single room, even when they're only staying for a short while. The food and dining room are great.

coal

My mother was at Rosewood for rehab after breaking her hip. My mothers stay here was awful. Staff was rude and did not know how to care for someone with a hip replacement. My mom would pull the cord to use the bathroom half hour later someone would come in ask what she wanted then leave. Sometimes they would not come back. Staff does not keep you informed about what is going on with family member. I could write a book about all the insane things we went through.

Caring113656650

It's definitely homier, and the staff seemed to be generally concerned and very caring. My uncle has been at Rosewood for about a month now. The place is beautiful, and they have different levels of care. He was in short-term, now he's in long-term, and he's doing really well. He has some bad moments, but overall compared to where he was before, it's like night and day. They have activities and an in-house doctor that goes to see him.

Stay far away

DO NOT send your loved ones to Rosewood. It is beyond awful. You ask a question, they said they'll check & never come back. They leave patients out by the nurses station when they are all on their phones chatting away. The staff does not listen nor care about their patients.

kam90028

For a few years, my grandparents stayed at this facility if they have to go through rehabilitation or if they are not able to live in their home. Like in the previous question, my grandfather is staying at this facility because he has trouble walking around the house and needs to have the bathroom, cafeteria, etc. close to him so he does not have to walk long distances. Prior to his stroke, he was always working around his house because he had nothing else better to do. As a result to the stroke, he is incompetent to do yard work at his house and move around quickly. Also, when my grandmother had heart surgery in 2006, she stayed at Rosewood for rehabilitation and care. My grandparents have chosen Rosewood because the staff is very friendly, they take good care of the patients and the facility is very clean, new and it feels a lot like a home.

kcmart19

I would definitely say that this facility/nursing home is a great place for the elderly and people who are unable to live on their own. I personally can rate this facility due to the fact that my grandfather has gone here many times after his surgeries as well as recently due to his lack of strength. The staff is very kind towards their patients and they treat everyone with respect. I also liked that fact that each day they have something fun and exciting planned for the patients such as singing, bingo, movie nights, and themed dances. The food they have here is also very nutritious and it varies each day which gives for a nice change for the patients. Finally, the decor of the nursing home has a very comfortable and warm feeling the moment you walk in with a large chandelier hanging from the ceiling at the entrance and a small library with comfy chairs and plenty of books for the patients to read.

nursemass

Rosewood is a large nursing home located in Peabody, MA. It is located in a quiet and residential part of Peabody. I don't work for the nursing home. I visit the nursing home to provide private skilled nursing services to residents. The nursing home is well maintained. Residents' rooms are clean and spacious. The building is well secured. Visitors are required to buzz and sign in and out. Residents are usually served balanced meals in the dining room and staff is available to assist residents with meals and other activities of daily living. Nursing care is available 24 hours. However, the facility provides great services for my clients even if it is a little understaffed like many nursing homes across the U.S. I would recommend Rosewood nursing home to seniors.