Heritage Park

Christine

I went to Heritage Park. They were doing some construction work around the outside or upkeep. The appearance on the outside was okay. It's an older facility. There was a very strong odor of urine in there. It just didn't seem to be as clean as I would have liked. The rooms were small and old. I saw some sitting areas. I saw the dining areas which were okay, but all in all, I was not impressed with it. The lady who gave me the tour was very helpful, though.

MEWB

My husband was admitted after a fall, for Rehab. When he was admitted I asked if the Facility had any Corid19 , which I did expect that they had a few. I was told they had none. They had up to 50 cases at the time. Even though he tested negative two days before. He has put on quarantine for 14 days. His rehab was standing in his room counting to 200, and walking from the bed to the door a few times. When his 14 days were up, he was again put in quarantine, being told an employee that hadn't been to work in 10 day tested positive. He was only able to leave his room 5 days in the month he was there. Never going to Rehab and for almost 2 weeks the Rehab team was not even on staff. He was given meals that had foods he did not like and when he told them his whole try was taken out and an hour later he would be given a small sandwich, with no vegetables, fruit or anything to drink. We were very disappointed with everything. He was not treated the way he should have been

Donald

I liked Heritage Park Fort. It was almost like living in a house with all the amenities you could ask for. It was a great place to live. They had nice-sized, clean, and well-maintained rooms. They had activities and games to occupy your time. The person who toured me was very knowledgeable and answered any questions I had. It's in a good location and close to shopping.

LP

Heritage Park was nice. The staff was friendly. The rooms were nice and were about the size of all the others. The residents were happy. It's a friendly community.

Visitor47

I visited Heritage Park. The apartment was amazingly huge. The staff was very friendly and helpful.

JimmyL5555

I did receive excellent care during my stay there, however, there was an incident which said to me they prefer that the residents suffer. Heritage Park has a jukebox that has a lot of modern music, of which a few complained to me. I spoke to the one who said she was "in charge" of the jukebox who told me the jukebox is for the residents because this is their home. I was being discharged soon and I told her I want to donate records more era appropriate; she supported the idea. After a year and a half, I collected about 95 records, and I called to say I'm ready to make the switch, after 14 years listening to the same records over and over again, they're going to love the music I put in. Because the jukebox has been there 14 years, the keys were lost and they'd have to call a locksmith to open it, and for that she'll speak to her supervisor. Supervisor said NO. I told her, "the residents have been listening to THIS modern stuff over and over for 14 years! I have Bing, Andrews Sisters, Big band, Nat king Cole, Johnny Mathis, Sinatra, music THESE residents would enjoy listening to!" Supervisor said, "the jukebox is fine just the way it is." I said, "if it's the cost of the locksmith, I'll pay for the locksmith, " she again said no. The residents suffered listening to the same songs over and over, songs they don't know, they'll suffer some more. And then, when I stayed at the Garden Homes, the kitchen screwed up my meals, maintenance started jobs they never finished, you'll see spiders and ants. I would skip this one.