Waterford Estates Senior Living

Gladys

We went to see Waterford Estates Senior Living. They offer meals with independent living. And they also offer a homemaker once a week to clean. I like the amenities of the Waterfront Estates. The staff was excellent. They were very attentive and very professional as well. Some things needed to be done, and they were in the process of upgrading the facility. The atmosphere was good. They were there to greet you and welcome you. They give you an adequate place to sit until someone comes to take you on the tour. So they were great.

C.C.98

Waterford Estates Senior Living offer all three options of level of care from what I could see, but it appeared to me that their primary focus was independent living and assisted living. They have a large section for the secured environment. They had a lot of activities going on while we were there. They even had a church onsite, which for my dad, who is pretty religious, would have been a nice thing. They even had a little library. The issue was that their -- which is why we didn't go this route -- is their secured facility was sort of more in the basement. You have to go through different keycode doors. Once you get down there it was still a good amount of people, but it wasn't nearly as open in order to access the activities for the independent living. Basically, they said you need a chaperon that would take you up, and it wasn't something that you could just kind of walk around fully on your own. The rooms were individual rooms, but they were broken into shared suites, and there were more common areas. But I don't really want my father to have to share a bathroom. Their independent and assisted living facilities were great, it's just that's not what we were primarily focused on. The gentleman who gave the tour was very kind and very knowledgeable. He gave me a lot of useful information, so he was very good.

Ambour

I toured Waterford Estates Senior Living. It looks very clean. It looks like they have invested, especially in the memory care wing. They updated it with a lot of amenities that the memory care residents would need. So, it seems like they took great care building their memory care unit, and it just seems like a good community of people. The staff was very nice. He seemed friendly, and people knew who he was. It just felt like a warm environment.

Vernell

I toured Waterford Estates Senior Living. It was very upscale but then the cost was more. It's a place you'd wanted to be. I would say, like the Hilton, but way over my budget. It's a huge area, well landscape and everything about it was the top of the line. The lady who showed me around was very informative.

Loretta

My friend is at Waterford Estates Senior Living. The facility was really nice. I saw signs of things being taken care of. My friend said the staff members are not always kind to the seniors. When she first went there, everyone seemed so nice and cordial, and it's not like that anymore. My friend goes to church on Sundays and to a workout class. I haven't eaten there because they don't allow us to.

Edward

What I liked best about Waterford Estates Senior Living was that it had a lot of things and a lot of opportunities that you could do as far as exercise, having a library, and things like that. I liked it. The room was pretty good. Its layout was pretty good, and the rooms had nice sizes. It was clean and neat and everything. The staff was also very nice, very helpful, and very courteous.

Cheryl

We visited Waterford Estates Senior Living. Everybody who worked there, including the one in charge of showing everybody around knew all residents' names. It was very clean. The rooms were very nice. They were excellent. They had an activity room, pool, and a library. They had computers. They had games set out for people to play games together.

Reviewer#RD0322wr

We toured Waterford Estates Senior Living. One off-putting thing is that the residents in their wheelchairs were kind of lined up in the very front entranceway, so it felt more like a nursing home to me than an independent living place. The layouts of the room were okay. They had been freshly painted for new residents. For amenities, they have a game room, a pool, and rooms for prayer for different kinds of religions. They have games available for the residents. It has an overall feel like there's more work to be done in the common areas.

Stephanie

I had an in-person tour of Waterford Estates Senior Living. It is a nice and cozy place. It's comfortable for my dad. The staff members were nice. They made me feel comfortable.

Charlotte

I toured Waterford Estates Senior Living. The layout was really nice. It was clean. The new remodeled rooms were beautiful and spacious. I just loved the layout of them. They were like little apartments. It smelled good, it smelled clean, and they've got friendly people. The staff was very helpful, gave me a lot of information, was able to answer all my questions, and kept in contact with me as well. They had bingo and happy hour. They have different events where they have music night where people come and sing live. There are a lot of activities.

Deneen

I toured Waterford Estates Senior Living. First of all, it has a very friendly environment, and it's clean and very appealing. They showed me the assisted living apartment with an alternative of a variety of 1 to 4 packages that can be provided to your loved one for extra care, whether it's ADLs, wellness checks, showering, and things of that nature. The apartments are not furnished, but they're very spacious and very clean. The apartment that my mom will be getting had some upgrades in terms of new carpeting and fresh paint on the wall. I saw some mini appliances that fit the space because it's not a large apartment. It's a one-bedroom. The person who took me around was very patient, a keen listener, and just made herself available to answer all my questions. She was overall warm. It made me feel like this was the right place for my mom. I got a tour of the first-floor level main dining area, which was described as being able to order your food as you arrive and you can also welcome family members. Then I was also provided a tour of the actual small dining area where my mom will be residing as well on the fourth floor. There were a lot of renovations and a lot of spacious rooms for a variety of activities whether you're doing a small, quaint celebration for your loved one or if you just want to engage your loved one in some activities and recreation.

Dorian

Waterford Estates Senior Living was nice. The staff who accommodated us was nice and informative. She took us around and showed us around. Everybody has a similar room. We liked some of the rooms, but some of them, we didn't like. They had studios, one-bedrooms, and as well as two-bedroom apartments. They showed a variety of day-to-day activities that they would provide. They would take them on trips. Waterford Estates is nice, but their memory care section is small. I like what they offer, but it is kind of small.

Sonya

I went to look at Waterford Estates Senior Living. It was a great tour. It does have a lot of the items that were on my priority list, so it is definitely a consideration. The staff and everyone that I encountered were very pleasant, knowledgeable, and welcoming. We saw a one-bedroom and a two-bedroom apartment. They were spacious. I love the kitchen area. There was a library, a game room, and an activities room. There was space for family gatherings, a large restaurant-style dining area, a pool, a walking path, and a little chapel for religious services. You could see there were resident engagement activities.

Trudy

My sister has moved to Waterford Estates Senior Living and the place was wonderful. The people there were very helpful, caring, and knowledgeable and the residents who live there appear to be extremely happy and friendly. The facility is beautiful, they offer many different things for seniors to do. They have a gym, they have a swimming pool, they have exercise classes, they have a library, a game room, they have happy hour every Friday, and they have arts and crafts. You name it, they have it. Plus the food is very good.

Marlene

I toured Waterford Estates Senior Living. The one thing I was impressed with was the indoor swimming pool. They also had a little onsite grocery store, a beauty salon, and a gym. The facility was OK, but I wasn't really impressed with the apartment. The staff who assisted me was wonderful.

Reviewer RC#0302a

The staff at Waterford Estates Senior Living was very good. The gentleman took me into the dining hall and gave me the menu, and said that they provide three meals a day. He showed me an apartment with a balcony and one without a balcony. I was impressed with the the different emergency pull chains as well as the bathrooms where the tub was cut out in the front and you could just step in and wouldn't have to step over the tub. I liked the convenience of the things that were being provided. Like you could move in with your own furniture. I also liked the size of the rooms. If there's something you don't want on the meal, you can request something else, and if you wanted to have a little group there for a birthday or something, they had a room for that. They also had a game room, a computer room, an exercise room inside there, and a store where you could get hair products. You could stay inside and be comfortable with what you have.

Reviewer RC#1119d

I had a very enjoyable visit at Waterford Estates Senior Living. I was impressed by the amenities, the cleanliness, and the happy residents that I saw. The staff was very nice. When we would run into them, I was properly introduced. They were very welcoming and very accommodating. If I wanted to see extra locations, they were more than happy to show them to me. It's a very lovely facility. They even have a heated pool for water aerobics. It was the most impressive place that I've seen for the price. The dining area was very clean and had a pleasant smell. It looked like a cute restaurant where there was a hostess station and they made it seem like you are on vacation. It's a very nice place. The apartments were outstanding. After every resident leaves, they freshen it all up. Everyone gets a one-bedroom unless the family chooses a studio. There's a sizable kitchen with an appropriate-sized refrigerator. The bathroom was large. They made the apartment wide enough to get into the rooms, hallways, and bathrooms via wheelchair. So, it's very accessible. One of the units I looked at had a carpet that was a little stained, but they said they are happy to replace the carpet and refresh the paint before a resident moves in. Everything else was very clean and well taken care of. There was also a full kitchen and if you do not want your family member to cook, they will shut that off for you. They're very accommodating in every aspect. There's lots of storage in the unit as well as extra storage in the building for residents that like to decorate. It is very lovely.

Carolyn

We toured Waterford Estates Senior Living. It was very nice. Anybody who wanted to live there would be lucky because it's very, very nice. They have a lot of amenities. The people there seemed very friendly. We were only there for 15 minutes, but it's very nice. They've got a big indoor heated pool, and they have a Jacuzzi. They have lots of activities, they have different places where they could eat, and they go out.

Janet

Waterford Estates Senior Living was a nice place. It was not elegant, but it was nice for the price. They had a nice pool, a spacious courtyard, and a community garden, which really appealed to me. They also had bingo, a craft room, and a game room. They showed me some wheelchair accessible apartments, which were nice. The apartments had a microwave and a refrigerator. Allen gave me the tour, and he was really nice.

Joyce

We toured Waterford Estates Senior Living. It was very nice. It was what my cousin wanted where she would like to be, but she just can't afford it. It's nice and clean. It has pull cords and security and that's what is important to us if something were to happen that they would be notified. She was very impressed with the facility. That's where she wants to be. We're trying to get the money together to get her in, but we haven't been able to get the money as of yet. She was very pleased. They showed us three different apartments when we were there. We didn't sample their meals, but they provide meals. Michelle assisted me and she was very professional, pretty thorough, and very polite. They had an exercise room, a game room, and laundry. If the person can do their own laundry, they have the laundry facility there. They have security, and 24-hour staffing. It's a nice place.

Debra B

Beautiful campus, friendly staff, ample size 1 bedroom units, excellent monitoring/safety procedures, convenient laundry facilities on each floors, residents seemed pleased with food, activities and overall services

Nancy

We had been to Waterford Estates. We just went on a general tour. It was quite neat, clean, and classy, without the classy price to it. One group of residents was actually baking a cake, and then they were going to make something from this cake. It seemed like they have activities there for anybody and everybody. If you didn't like this activity, maybe you'll like the next one. The rooms were very nice. They were separated, but yet close enough that you could get to them even with the wheelchair. The walls were not the usual beige, and that just struck me. I really liked it there.

Kevin

Waterford Estates Senior Living is awesome. They were really pleasant, and the attitude was good. The staff was great. The facility was clean and smelled fresh. I had no complaints whatsoever. They have a stove, and you can cook yourself. They have a refrigerator. It's a nice facility. They have a courtyard, pool table, elevator, and different games that you could play. I like the whole setup.

Regina

It was a very good experience touring Waterford Estates Senior Living. The young lady that showed me the assisted living facility was very knowledgeable and very helpful. Her name is Michelle and she was very, very nice. I also noticed that she was very friendly with all of the residents and the staff as we walked through so that was nice to see. The facility was very, very nice. It looked very clean and I was very impressed with the way they had it set up for the seniors. I was impressed with the activities that they had available for them as well. It's a nice place if I had to put my loved one there. The location is very easy to get through from the expressway or if you are just driving from any direction. It is a very, very good location. The community around it seemed very nice too.

Felita

I liked the way the rooms were set up at Waterford Estates Senior Living. I liked the staff. I liked the cleanliness. It was a very friendly and a good feel environment. They didn't force me to do anything. They let me take my time and let me know that I had options. They weren't trying to make it where they were the only one. They were very nice, very professional, very neat, and very clean. The dining area was beautiful, and there were people sitting there eating their early dinner. I think it's a very good place. I was very happy with what I saw there. I was very pleased with them.

Richard

The person I talked to at Waterford Estates Senior Living was a little less engaged than the other place we visited. Though not distant, and answered the questions we had. We saw people coming in and out, and they seemed to be more limited, they're people with walkers for example. But that was just the impression at that point. They were going outside to sit outside. We went to one room that was their activities room and saw some of the drawings and craftwork that people had done, and they talked a bit about their book club. I saw their pool and that was very nice. It's just that by the nature of it being an older building, there was less light. It was clean enough, but it just seemed a little darker. I just saw the 1-bedroom at that point, they were smaller. They're sufficient, but a little more cramped. They also have balconies and patios, and there was one nice outdoor courtyard. It was not outstanding, but sufficient. The dining area was smaller and less open, but it seemed like the tables were more excellent. There are groups of tables with fewer people. And we were there at a time when they were probably on a mid-afternoon snack.

Charles

I liked Waterford Estates Senior Living. It seemed very nice. The rooms were excellent. They had an indoor pool, a place for you to worship, and a library. When the weather is permitting, they can go outside and dabble in the plants or whatnot. I like the lunchroom. They had it set up a sort of like a restaurant. I like the style they have because they have an everyday menu and they had extra things that you could order as well. It was set up real nice. It seemed like they have a lot of activities for them. I didn't meet a lot of staff.

Carla

We went to the Waterford Estates Senior Living and we liked it for my cousin. It was clean. The people seemed genuine, and it seemed that they really care. They gave us a tour of the whole facility. They have a dining room, a hair salon, a library, a theater, and a game room.

Besty

I toured Waterford Estates Senior Living in Hazel Crest. The main area looked like a five-star hotel. However, the memory care area was down in the garden basement. It was dark. There weren't any windows in the common area. The room was adequate size, but it was old. I didn't like that their common area was smaller. Their activities for the residents involved baby dolls like what you see in a childcare center (because I worked a childcare center for a while). They had like toys and stuff. It probably worked for some of the residents, but I didn't care for that. Instead of that kind of atmosphere, they should have an extra person on board to do interaction with these people on an adult level. I didn't really care for the fact that it was in the garden level basement. It was dark. It was three doors to get into. It was almost prison-like to me. I didn't care for it at all. It wasn't terrible, but it didn't work for me. It was my last choice out of the places. I only had interaction with the woman that was giving me the tour.

Orlando

It was a good experience touring Waterford Estates Senior Living, and it was also very informative. I like the number of years that they have been around supporting seniors. They are a good establishment. It's independent living and their facility was very clean. It was a little small compared to others, though, and older than some of the newer facilities. The rooms I saw had adequate space. They were very clean and they had smaller bathrooms. The place was in a good location and they had a swimming pool. For activities, they offer bingo, movies, happy hour, swimming, playing cards, and board games.

Toni

My mother is moving into Waterford Estates Senior Living. It's very friendly. There are a lot of activities, and it's very clean. Everybody just seems very caring, as far as our needs, as far as the care that she needs, as far as the nurse on-staff, and someone being able to check on her and her having her independence. The apartment is extremely nice. The family will feel comfortable that we can come and visit or participate in their activities with no problems. There were lots of rooms and lots of activities. It was extremely impressive. The director, Michelle, that we've been working with has gone over and beyond. I haven't tried the food, but I've seen the menus a couple of times. They're very impressive. The cafeteria was set up like you're going to a hotel restaurant. One day I went there, they had an ice cream social. They had a variety of different food, and she has a choice to eat downstairs. On her floor, they have another cafeteria, or it can be brought to her room if she's sick and she can't make it downstairs. She has her own kitchen when the family comes over. The food smelled good when I was there. I haven't tried it, but I am going to definitely try it. Everything looked good, and they had a variety each day. I've been there probably about four or five times. Every time we've been there, it's just impressive. Each floor has more than one laundry room. It's like living in a hotel. They have a swimming pool, games, library, and a movie theater. They have a lot. When you walk in the door, it smells clean all the time. There's just so much to look at.

Barbara

I was impressed with Waterford Estates Senior Living, but they had an issue of not taking Medicaid, so I would have to go and find another place for my sister once her private funds are gone, and that would probably be less than a year and a half. Because of covid, we couldn't see the whole place, so the person just showed me the independent living side. Everything was wonderful. She was very helpful and she gave me a wonderful tour. I saw all of the common rooms and the restaurant. It's a beautiful place. The rooms were nice. It was roomy and it had everything that I felt you would need. There's a bedroom, a living room, and a bathroom. They have a lot of activities and they even had a Red Hatter's meeting going on yesterday.

Katie

The people at Waterford Estates Senior Living were very pleasant and very professional. The scenery part was very attractive. The staff was nice enough, doing her job, very pleasant, didn't go overboard, and stayed in her lane. It's very clean, and it didn't smell. They have a beauty salon where they do their nails, and they have a library, too. The facility was very nice. I didn't see the menu, but the staff told me everything would be fresh, and not like TV dinner or stuff like that. They cook their meals there, so I appreciate that. It's gorgeous. If I were to go, I would go to one of these.

Elsa

My mom is going to move into Waterford Estates. We took an in-person tour. It was very pleasant. The personnel were very nice and extremely helpful. We saw the dining room, the entrance, and some recreational areas like a billiard room and a craft room. We also saw three units, and the rooms were very clean and modern. They had an emergency cord in the bathroom. The step was also lower than the bathtub, so that they can get in and out of it. It was nice and very pleasant. Food smelled very good. Everything smelled very delicious. We got to look at the menu. The condition of the facility seemed excellent, nothing was dirty, everything was clean. It was like walking into a 5-star hotel. They had holiday decorations. Everything was very festive and cheery. Some of the residents seemed very friendly and happy.

Bill

Waterford Estates Senior Living was a very nice facility. We just found something that was a better fit for mom. If it doesn't work out where she is now, I wouldn't hesitate to go back to Waterford. The people were very nice. It was a nice place. She wasn't there that long, and I had no complaints. The staff was friendly, nice, and attentive. The place was always clean. They were giving her three meals a day, and there was nothing really bad. For assisted living, it was a good value, but if you're independent, we found a little better value.

MJ

Waterford Estates Senior Living is a much larger facility than where my mom is at, and I would not want it for her. I think it's probably a good place for a person that's either independent or assisted, and not for somebody who is in memory care. I had a good first impression. It has about 5 or 6 floors, so it's pretty large. Everything that I saw was really nice. Everything that I saw was very nice. They had some rooms at the time, they were pretty affordable with a little kitchenette. It was almost like home for somebody who's used to be in their own home. The facility I thought was very nice and seemed to be very clean. The gentleman was very informative. It was clean and smelled nice, could probably take a little updating.

Carol

Waterford Estates Senior Living is at the top of our list. It's a very nice place. Their staff is very nice and everybody who works there was so friendly. They have a dining room for meals, a hair salon, mini convenient store, and a bus service for outings. They also have entertainment and church services.

Jennifer

My father is in Waterford Estates Senior Living. We're very satisfied with everything. They're very welcoming, very friendly, and very concerned. They offer activities, meals, aide, and housekeeping.

Mary Jane

I went to see Waterford Estates Retirement Community. It has a pool, it's older than the other places I visited, but it was lovely. The rooms were beautiful, it seemed like a nice place, but it was too far away from home for me.

Ann

The price for care in this facility was very reasonable compared to other facilities. The rooms were beautiful with big picture windows. I did not like the main room as there were no windows. I was very impressed with the head nurse, and it seemed like they tried to tailor things to people's needs.

T Green

I liked Waterford Estates the best. The people were friendly, the atmosphere was very nice, and very clean. The room was very nice and very clean as well. It's beautiful all the way around. They had an indoor store and an indoor swimming pool. The food was great. The kitchen and the dining area were nice.

Dean

Waterford Estates Senior Living is top-shelf. The place looks pretty good. The staff member who helped me was very nice, helpful, and followed through when they said they would call me back. The dining area looked like a hotel. Other amenities include a game room, they have a swimming pool, and they have a spacious area around the place where they can walk around in. They have activities like Bingo and so on.

Linda Braun

I find Waterford to be very friendly and warm. Management is friendly and helpful. They go out of their way to be helpful. I have a lot of staff friends here already. Waterford is a great place for me at this time.

Lynda M

My Mom is a changed person since she moved into Waterford Estates in January. She is happy and energetic. She has met many people and made new friends. She is busy decorating her apartment that she loves. I like the security of the building and the cheerful staff. I like the dining room with several menu selections at each meal. I like that the laundry facilities are conveniently located so Mom can do her own laundry like she did before she moved. And, if she doesn't want to or can't do her laundry for any reason, laundry service is available. That weekly house keeping is included is a real bonus.

Dee Gar

Everyone is very friendly and pleasant, especially Katie. She is always willing to help or say "HI" she makes you feel like she cares about you. I would refer any family and friends to Waterford. I was referred by the daughter of a resident who already lives here.

Ruth A.

The apartments are really beautiful. The Staff is very compassionate, always ready to lend a helping hand. I like the idea of having a bus to take the residents to the banks, stores, and most importantly, the area churches for Masses/Services on Sunday.

Hollie "RICH"

My parents live at Waterford Estates in Assisted Living (since October) They love being there and enjoy the caregivers and staff. I am very impressed on how my mother and father get treated, there are never any issues and they care for them as they are human beings and not just a number. It's a great place. I haven't been able to visit them much but my brother is there and also feels the same about the staff, service and food. He will go and eat lunch with them, the menu is excellent. You can choose from many food items eating downstairs in the bigger dining room.

Linda McConnaughay

We are very happy to have moved my father-in-law into Waterford Estates recently. It's a wonderful facility with friendly staff. Also many activities are set up to keep the residents active and engaged each day!

eutha

The Waterford is a great community for your love one. The staff is greater than great. Katie, Michelle,Norma thank you for always helping my love ones.

LoriG

I think you have a wonderful, caring staff. The food is good. There are plenty of activities. The 2 Shannon's go way out of their way to make sure residents are able to attend and are so good and kind. People are friendly, and most people seem genuinely happy. Lori G

Roxanne R

My father has been living in the Memory Care community, Reflections, for a year. The atmosphere of the facility is cheerful, decorated with bright colors and residents walk around freely within the secure premises. The knowledgeable staff recognizes the distinctive behaviors and personalities of all the residents. This recognition of each individual’s needs has provided me the comfort to know that Dad is treated well and cared for. The staff provides my dad with structure, fun activities and choice. The staff provides me with guidance, updates on dad’s condition, laughter and hugs. Reflections’ highly trained personnel is our extended family. My Dad feels like he is at home and tells me frequently “I like this place.”

Katoyk

My mom has been here for a couple of weeks now and just loves it. The staff is very friendly and very easy to work with. The nursing staff is wonderful, my mom always gets her medication right on schedule, I don't have to worry anymore. I am so happy for her and can't wait for the warmer months so that she can enjoy the outdoor environment.

Cathy crosby

My friend had been living there for the past 6 years. She did pass away in September but her life there was wonderful. It was everything she wanted in a retirement home. The library, beauty parlor and a lovely dining room. The price was great compared to other facilities. They also have the greatest people working there. Waterford would be my choice when it comes time to retire.

Wanda681471

Waterford Estates catered to more than just memory care. They had a restaurant in there and areas where they had entertainment like if someone comes in and want to play the piano. They also had a store. It was a small intimate setting, which was set up really nicely. They had their own room, but they shared a bathroom, which was across from their bedroom. One bedroom had a closet in the room, while the other bedrooms had it outside of the room. Their nurses were not around the clock; they were only from 7 A.M to 7 P.M. They do have the aides during the night. I know that they do a variety of things.

Jessica822887

I looked at Waterford Estates, and it was beautiful. The place is nice and clean, but it’s just pricey. The rooms are really nice with balconies.

Provider Response

Pat188820

Waterford Estates Senior Living is a very nice place. The staff was very nice and very pleasant. Everything was clean and modernized. The rooms were very nice and were better than average. They had grab bars for the elderly. I’ve seen all of the rooms where the activities are. Overall, I thought the property was very nice and the fact that it was down the street from my mother’s younger sister who is 84 was very nice. To me, the food tastes like cafeteria food. My mother would hate it, but it was well prepared and presented very well. The staff was very friendly. They had a very homelike atmosphere so someone that would be formerly living in their own home would feel very comfortable there. I didn’t like the idea that it was on a busy street and a gas station was sitting right there on the corner. There was too much activity for me around that area.

Wayne703438

Waterford was really nice; the only thing I didn’t like about it was the surrounding neighborhood. Everything about it was really pleasant, including the inside. The rooms were decent and clean, but not spacious. They were playing chess and cards, but they had other rooms with different activities there. The staff was very pleasant, and they have plenty of staff.

Tameka883037

Waterford Estates' rooms and apartments were nice, clean, and spacious. The facility had a nice layout. It was roomy, so it wasn't crowded. They could improve the location of their dementia patients because they were kind of off in the basement.

Provider Response

Gwen19

Everything at Waterford Estates Senior Living was excellent. You can transition into assisted living in this place. They have everything that I want - swimming pool, dining area, library, recreation where they do the exercises. The rooms were excellent, everything was brand new in the room. You would bring your own bed, they have a couch, and a kitchen. They have two bedrooms and single bedrooms. The staff was excellent, very knowledgeable, told me the pros and cons. It was just everything you want in a senior housing.

Veronica10

Waterford Estates was way too big with too many people. The atmosphere was OK and so were the rooms, which were the right size. The staff was nice.

Anonymous113008750

I liked Waterford Estates a lot. My friends didn’t like it because it wasn’t elite enough for them. I thought it was very homey and very clean. We had lunch there; the dining room wasn’t elegant, and I don’t think their meals were the greatest, but it was more in my price range. It’s in a great neighborhood; I felt comfortable there.

Provider Response

Anonymous113430050

My mother is at Waterford Estates for respite care. It is excellent. The staff is wonderful. My mother really likes them, and so that's a good thing. My mother is in a private room. It is a pretty good sized one-bedroom apartment. The dining area is actually gorgeous. I would recommend this facility. Absolutely! The services are excellent there so far. My mother has been there for a month now.

Provider Response

Anonymous109660150

Waterford Estates was beautiful. They had a lot of amenities. I went there for a scheduled tour, and I was supposed to have lunch. For some reason, someone did not get the things straight. A guy came out as soon as I sat down, and he wanted to do financials right away before I even took the tour. I thought it was very rude. They had two dining rooms -- one on the main floor and one on the fourth floor, I believe. They also had a swimming pool. The place was beautiful.

Gregory5

My aunt is in Waterford Estates. They are very nice. She has a 1-bedroom apartment. It is easy to maneuver and right across the hall from one of the dining rooms there is a nursing station on her floor, so it works out right. I did have meal there and the food is good. They have bingo and they do water sports. I will recommend them to others. It is just north of one of the major hospitals and close to a mall.

Caring108750050

Waterford Estates was more of like a nursing home and weren't really independent living. However, the place was very clean and smelled good. The lady that I talked to was very nice. She took me on a tour and she explained to me that they were more like a nursing and rehab facility. It was more for people with severe medical problems. The apartments were nice, but it was more on the line of a nursing home.

MarvaCPruitt

We are currently trying to convince my mom to go to Waterford Estates. I like the apartments because I think they are nice. It is a nice-sized facility. It has a very inviting appearance. When you first walk in, it is almost like you are walking into a very nice hotel. The things that they provide are very good. I like the fact that they have a continuum of services so you can go from independent living all the way to memory care. I really also like the fact that they have a swimming pool indoors. They have a number of areas for activities. They have a medical staff on site, and they are also connected to a hospital not far from its location. I talked to some of the residents there, and they are very happy to be there. Everybody was very pleased with their care.

Provider Response

Caring106969950

Waterford Estates seemed to be very caring, and they are interested in my mom’s well-being. The rooms were nice and clean. They have computer room, and pricing was good.

Leslie41

The name of the facility that we have chosen is Waterford Estates. We went to visit it, and we liked it. It just seems like a very active facility. It seems like the people were engaged and involved, and that is what we wanted for her. The people working there seemed very nice, very concerned, and very caring. They have a calendar that they put out every week. There are many activities on a daily basis, and they try to involve all the residents. Everything seems to be very clean and very nice. There is one thing that I thought could be better. I think all of the employees there should have CPR training because some of them do not. I think that they all should.

Libby3

My mother had stayed at Waterford Estate which had a very nice, homey atmosphere. I trusted the nursing staff with my mom, her health, and her care. The food was very good. They had a lot of places -- especially the dining room downstairs. There were lots of activities.

Provider Response

CARING5425

I chose Waterford Estates for no special reasons except that I liked it best. The place is very excellent. The staff and the food are good. They have all kinds of activities, indoor and outdoor swimming pools, bingo; they've got everything there. My mother doesn't like it there though. If they had valet parking, I'd give it a 5 star rating.