Heritage House

BRANDON44

When I went to visit someone and there all I could smell was urine I saw some of the residence actually sitting out saying they were starving and hungry I went to the room to visit with someone and I could hear one of the workers up front screaming at one of the residents which highly highly upset my family and I we went to talk with the woman who owns the place and her response was shrugging her shoulders and saying well I wasn't there so I can't say anything how disrespectful unprofessional and cruel needless to say we move the person that was there this is an extremely terrible Place why are they still open and in business?

Patricia 700

Absolute worst place ever don't ever put any loved one over there they won't live very long terrible people especially the owner

SLW092112

Overall, the place was decent. When touring I felt it could have been cleaner. Especially since I was in school for being a CNA and they were expecting our visit. The staff was extremely nice and knew their information. It was a great refresher weekend for my test because unlike some staff they Actually knew what they needed to. They had good amenities for the average age. Overall they are good, I'm just not sure I'd place my family there.