Question 1

What safety features or security measures does Chapters Living Buford offer to assisted living residents?

Accepted Answer

We have pendants for each resident and the community is well lit during evening hours.  We also have pullcords in the restrooms and our front door is locked in the evenings.

Question 2

What programs or activities does Chapters Living Buford offer to enrich residents' well-being?

Accepted Answer

Walking around the community, walking at the local park, participation in offsite activities such as museum visits and restaurant outings.

Question 3

What makes the chef or dining program at Chapters Living Buford exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

Our chef prepares many homemade meals from scratch.  As the meals are prepared, the fragrance permeates throughout the community.   Mmmmm… Mmmmmm…Good!

Question 4

How does Chapters Living Buford keep residents' families informed about their loved ones?

Accepted Answer

We keep families abreast of the daily and monthly activities via newsletter, fliers, and community calendar.  We will also contact them if we see any change in their behavior or health.

Question 5

What ongoing training does the staff receive in dementia care?

Accepted Answer

We receive training on topics related to the disease process tailored to our resident’s needs.

Question 6

How many staffers are on duty in the daytime and overnight?

Accepted Answer

Our ratio is 1 employee to 15 residents.

Question 7

What programs or activities does Chapters Living Buford offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

A variety of daily activities, exercises, music therapy, outings, and activities to cover physical, emotional, social, and spiritual needs.  We also use life stories and  reminiscent programs.

Question 8

How does Chapters Living Buford keep residents' families informed about their loved ones' health?

Accepted Answer

Open door policy, emails, phone calls, and meetings with families.

Question 9

Describe the neighborhood around Chapters Living Buford. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Brookdale South Lee is nestled in the center of small town Buford, GA.  We have several acres of green space which allows for a beautiful and quiet place for our residents to enjoy.

Question 10

Is Chapters Living Buford affiliated with a hospital if more care is needed?

Accepted Answer

Yes, We have a relationship with all the local hospitals as well as hospitals in the area that specialize in behavioral concerns.

Question 11

Describe the overall population of assisted living residents at Chapters Living Buford. What is their average age? What are their favorite things to do?

Accepted Answer

vibrant and full of energy.  They love to participate in activities onsite and offsite.  The average age is 89.

Question 12

What places are near Chapters Living Buford or within walking distance for assisted living residents to enjoy?

Accepted Answer

We have a restaurant across the street called “The Baking Grounds” that our residents frequent.

Question 13

If Chapters Living Buford accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We have a walking area designated for pets, however, our entire campus is a great environment to enjoy walking a pet.

Question 14

What transportation services does Chapters Living Buford offer to assisted living residents?

Accepted Answer

We have a shuttle that takes them to and from appointments as well as activities.

Question 15

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Our Health and Wellness Director as well as our care staff keep a very close eye on our residents and their health concerns.  This is done every 3 months.

Question 16

What techniques does Chapters Living Buford use to support memory care residents during mealtimes?

Accepted Answer

Assigned seating for consistency, meal time music, and find dining with meal choices.

Question 17

What is the care staff-to-resident ratio at Chapters Living Buford during daytime and nighttime hours?

Accepted Answer

Our cares staff to resident ratio is 1 employee  to 12 residents during the day and 1 to 16 during evening hours.

Question 18

What ongoing senior care training does the staff receive?

Accepted Answer

Our staff receives 16 hours of ongoing training on various topics i.e. residents rights, LTC abuse, handwashing, OSHA, and proper body mechanics.

Question 19

What safety features or security measures does Chapters Living Buford provide to protect residents who wander?

Accepted Answer

Residents are reassessed for proper placement in the community.

Chapters Living Buford

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