The Pointe Assisted Living

Reviewer#ET1111b

My brother is a resident of The Pointe Assisted Living. They are good, but they are not great. He has been complaining about the food for a while. Although the food has improved, he's still not impressed with the food. It's okay, but it's not great either. The staff, they're friendly and they're eager to please, but I feel they're not as trained as they should be. The facility is clean. They seem to care about the people there. There are activities, but my brother doesn't participate. I was looking around at other prices, and it seems they're a little higher than other places, but they're still within the ballpark of what other people would charge.

Ann11

The Pointe was a very nice place. It was very clean. Cindy was a super nice lady. Very informative, too. The only thing that I didn't like was there were a lot of hidden charges. It was kind of pricey. Every time we would ask, "Hey is that included?" They would say "No. That's extra." It's ridiculous. The people there were very nice and the programs that they had. They had a happy hour.

Sandy

The Pointe was very nice. I like all the windows in the atrium area. They had a big outside place. It's like five minutes from my house. The rooms were nice. Some of the people I talked to were happy there. The staff I talked to was very nice and knowledgeable. They had a good-sized room with a private bathroom. It was enough for a bed and a chair. It's a one-bedroom apartment. There's no kitchen or anything. They have breakfast, lunch, dinner, arts, and music.

Arthur

We toured The Pointe. My mom is going to go into assisted living. It did not feel like I was walking into a nursing home. It felt like walking into an apartment complex. Everything about it is a 10 out of 10. It is clean. Everybody is very warm, and everybody knows everybody. The layout is perfect. It's one story, which I prefer for my mom. It's like out in the country, and so it's like right where she needs to be. The staff who helped me with the tour was fantastic. From what I understand, she's fairly new, but she was very informative and helpful. Everything about the place was good. We looked at where the people were eating. We walked through, and they said hello to us. In terms of activities, they have gardening out in the courtyard, they have bingo, they have movies, they have two field trips a week to go out to eat and to go shopping, they have like an art class, and they have a library. They have a lot of stuff. They're open 24 hours. If I want to show up at midnight and check my mom out, I can.

Robert

We toured The Pointe assisted living. It was clean and it seemed like the people were active there. Their cafeteria was nice and the rooms were decent, so I was impressed with that. It's just overall a nice-looking place. They had an outside court area, a pool, and shuffleboard, and they had a lot of different activities going on. The activities were impressive. The staff who assisted me was very thorough and was able to answer any questions I had, so it was a good tour.

ReviewerRD#061522b

I did tour The Pointe for my mom. We chose them because they will allow the time frame that we needed, not just 30 days. The staff was very helpful, knowledgeable, and friendly. I didn't try the food, but they told me how they prepare it. They had quite a bit of option for the residents, and I like that. They had quite a bit of activities, the place was clean, and the staff seemed friendly. It is a little bit far from what I prefer but they have what I wanted, and it's close to everything. It's a good location.