The Blake at Pensacola

BGood

You need to check in often, the residents belonging disappear. Leave nothing of value in the rooms, even clothes are taken.

Denton

My mom moved to The Blake at Pensacola. I think it's great. It's clean. It's almost luxurious. She has a one-bedroom. So, her room is a pretty good size. It has a little kitchen area. I mean, no stove or anything but a microwave and stuff. The bedrooms are good, with a nice large shower, which is easy to get in and out, and enough storage space. The staff is very courteous, and plentiful. They're easy to get in touch with, very polite, and helpful. They have a movie night. They've got bingo. They have physical therapy services. They have a physical therapist who comes in and does an initial evaluation to check on things, and they have an on-site nurse practitioner and medical help if you need something. They also provide weekly cleanings. The dining area looks like a restaurant. It's very nice. They've got a menu. I haven't eaten anything there, so it seems decent, but my mom's very picky, so kind of hard to judge. It's cashless. So they reward them with virtual bucks, so that if they win like bingo and stuff they can use that. For the value, it's kinda pricey.

John1

I visited The Blake at Pensacola. The room was beautiful. They serve you all three meals, so you don't need appliances. The staff was knowledgeable. The way that thing is built, the courtyard is inside where the rooms are.

Carol

I used to go to The Blake at Pensacola quite frequently to play cards with a friend of ours. The food was very good. They had a salad bar that you could go to. I really liked it better, so it was good. The rooms were very clean. They couldn't have been any more helpful. We saw housekeeping maybe a couple of times, and they were good. Their staff members were excellent. They came in and checked on my friend. If she needed them, all she had to do was call. The facility is relatively new. They had an area where we played cards. They had a physical therapy room and a beauty shop. They had some kind of activity every day, and exercises that I thought were pretty cool. They had a beautiful courtyard.

M Symms

The staff is amazing. Especially Kim, Danielle, Rae, Leslie and Amy. However the facility is grossly understaffed. The Blake is a business not a home. The Blake states their care philosophy puts a high priority on hospitality and personal attention – for both residents and family. This is far from the truth. We never even had a care plan meeting to discuss and attempt to change the issues. Instead, we received notification of discharge. Every issue stated in the notification are signs and symptoms of the middle to late stages of Alzheimer’s. The facility was aware of her diagnosis prior to her moving in. It was my understanding that the administration was familiar with the disease which is clearly not the case. The letter also stated they would assist me to find a home for mom and would schedule a meeting with the doctor, myself, and the administration. Neither happened nor did they return any of my messages. If I could put no stars.

Mary

I visited The Blake at Pensacola and it is beautiful. We liked it because it is a gated community. The rooms are beautiful. Everything in there is really nice. They have activities and all kinds of things. They were very nice, warm, and they said hello as we were passing them. They were very respectful I would say.