Seaside at Fort Myers

Brian E.

Great community- caring staff and wonderful amenities. everything about this place screams high end senior living. More than that, they actually care for the people who call this place home

esmsb3

Beautiful community! Everyone was so welcoming and kind!

Bella S

Everyone I come into this community it’s so welcoming, staff are so friendly and helpful, it’s very beautiful here. We loved the activities and the programs they now offer since they are under new management called RUI. They did change the name of the community to Seaside at Fort Myers and we are so happy with all the new changes we see when we visit. Highly recommend them

greeneyes1

If you have a family member with dementia avoid this facility. I currently have a family member that is residing at the facility and it is horrible. Ever since I have not been able to visit regularly and almost every other day this place has gone down hill. Everything has to be monitored and brought up or it will not be done. The hallways and dining room look clean for visitors but the actual room are filthy and sticky and when reported the excuse is " the staff is using the wrong floor cleaner ". They do not keep up with laundry nor cleaning the rooms properly. They have also never kept up with their shower schedule. All of the services they advertise only happen if you are constantly reporting it to upper management. My family member has been here for 2 years and when they first got there it was decent now it is awful. In the last two years staff constantly seems to change and unfortunately not for the better. Recently the staff seems to not care about the residents or their well being. Lastly, the activities they talk about almost never happen in memory care because they only have 1-2 people in the unit every time I'm there. The only activities I have seen in the last 2 years were church services, a musician or two that visited, story time and music playing from a monitor. Two years ago I was recommending this place, now I am telling everyone to look else where. There has got to be better care out there and I am currently looking for a new facility.

aedwards

If I could go back, I would not have sent my family member to Thrive's memory care facility. They do not know and are not staffed properly to care for anyone with advanced dementia. We ended up spending an exorbitant amount of money to add 24 hr care, on top of the "memory care" that Thrive can provide because they were nervous he would fall and because of his sometimes combatant behavior. Falling and combativeness is not unique to someone with dementia, but this was their constant answer when asked why we had to pay for 24 hr care in addition to Thrive's expensive monthly costs. Other than having a nurse to administer meds and meals being provided, I am not sure what Thrive did. Even laundry and housekeeping were not done routinely which feels like the bare minimum. We would continually take laundry home so that my father had clean clothes. The admin group who you initially meet with are great at the surface, but it does not go further than that. Overall, the experience with Thrive caused more distress than relief for my family and my father's last months of his life. The worst part is that a week before my father passed, the main nurse on schedule told us that she did not have the bandwidth to give him morphine every hour as prescribed by the hospice team. Luckily, we were able to move him to hospice house that day and they were amazing and cared for him the best way possible. Dementia is a horrible disease, and the family needs to feel supported and feel that their loved one is cared for. That is the bare minimum, and Thrive does not supply this. I understand that this is a business at the end of the day and after our interactions with thrive, they make that more than abundantly clear. They try to assuage your feelings, but actions do not mimic what you are being told. We were lucky we lived close by and could stop in which gave us plenty of insight into their day to day routines and actions in the memory care facility. I would not want any other family to go through what we did and advise you not to send your family member or loved one to Thrive.

Audrey

I've been to Thrive at Beachwalk. It's very, very beautiful, very lovely and very nice. The decorations are very, very lovely. They are very pristine, very modern and quite lovely. The staff was very kind and welcoming.