Quality Health Of Fernandina Beach

MIP

This place has been a God send. I needed surgery and was too weak to return to my apartment, so I chose the closest facility to the hospital (that had a 4 star rating from Medicare). EVERYONE here treats me with respect and they honestly do their best despite some needing more help than others. My son tells me that he has looked at other places in the area and their staffing levels seem to be much smaller and the set-up is not as open as Quality Health. Plenty of friendly folks to chat with whether it is the staff or other residents.

Mark and Darlene

Both of our Mothers spent their final years at Quality Health. They were both taken care of respectfully and with dignity. The Staff, including the office personnel to the Nurses and the Aides were always very helpful, kind, considerate of our families needs and our Mother's daily needs. They have a wonderful Activities Department which involved our family members daily with stimulating activities that kept them actively engaged with life and others living within the facility. The rooms are adequate and have been repainted and updated. The Facility has gone thru some recent renovations which include painting and new flooring and Nurse's Stations upgrades. There are many volunteers who spend precious time with the Seniors and their activities. The Facility and Staff interact with the Community in many different ways which includes carnivals and children's activities...all which provide constant interaction with the Senior residents at Quality Health. Volunteers come in and play live music from Christian music to Folk music to Big Band music. We know our Mothers really enjoyed the music provided by these Volunteers from our Community. Hospice plays a tremendous role when needed and we were very grateful that that Service was provided to our Mothers' final when needed.

Jaxx2017

While I was undergoing intense chemo a few years ago, I fell in my backyard and broke both jaws that had to be wired shut for 4 weeks. I went to Quality Health for rehab to get back on my feet. The nursing staff was very attentive to my needs. The Therapy team worked me very hard and Dietary pureed my food (that was actually very good) so that I could regain my strength so I could go home.

Brandy225622

Everything was good at Quality Health, and the staff was very helpful. The service was fine.

Amelia4952

My elderly mother spent time at Quality Health while recuperating from a partial hip replacement. I found the staff to be caring and very attentive to her needs. Although an older facility, it was always clean and well kept. She received physical, occupational and speech therapy while there. The rehab staff was exceptional and she responded well to therapy.

luckylindy

I was sent home with bedsores and skin breakdown when I left the facility. Not to mention I was sent to the hospital during my stay there with a urinary tract infection which I have not had since I left. The food was awful. The staff(CNAs, LPNs) is overworked and probably underpaid. I have Medicare as well as a supplemental policy and have never paid for a private room as my insurance always covered expenses. Not so here. This nursing home charges you over and above what is paid to them by Medicare and supplemental insurance. I signed a paper for the additional $25 a day extra charge thinking I was signing something for Medicare as they presented the paper to me amongst all the other papers one signs upon entering a nursing home. They should be required to accept what Medicare provides just like a physician that accepts Medicare insurance. What makes the nursing home more special to require more money? I would not send any family member to this nursing facility.