Lakes Crossing Senior Care

Sheila

I am impressed with how my brother is settling in at Lakes Crossing Senior Care. He was able to help pass out candy on the front porch on Halloween. I have pictures of him being involved in a musical gathering that they had shared on Facebook with me. I was able to share those pictures with my family members here in Michigan. They were very pleased to see that he was involved. He's a retired military nurse, and there are other men there who have military backgrounds and I think that was very helpful. He feels welcomed and there are common threads of background. So, that was very good. My brother has a one bedroom with a nice sized bath. There's an easy, accessible shower with seating to it. He has a kitchenette, a small stove, a refrigerator, and a microwave. The living room is a nice size. Maybe about 9 by 12 size roughly and he's comfortable in that community. He's been living in Kingsland, Georgia for about 30 years after he retired from the Navy so he's familiar with the area very well, and he can still drive, which is very good. So, he visits his family and that's very nice. I was very impressed with the dining room. It's a very nice setup. There's someone that comes in and plays the piano regularly. I met the chef and my brother was very impressed with the food and that's a plus. I felt the staff were very friendly. I've had very good feedback. My brother needs a little assistance with showering, but in other regards, he's able to take his own medication, and I felt the staff was very, very helpful. I've been in contact with the director via email and I've spoken to Barb, the business manager, and Lisa who is one of the main receptionists there, and I'm very comfortable speaking with her. We moved him in on October 13th and 14th was her daughter's birthday. She lives in Indiana and his phone line wasn't able to be set up until the following Wednesday, but we had asked one of the staff members and my brother had mentioned that he'd like to be able to call his daughter on her birthday on October 14th. The staff were very, very wonderful in making sure that he was able to reach out to his daughter on that day. That was just amazing because we were already heading back towards Michigan and it was really important that he reached out to his daughter on her birthday and they made that happen. I was so pleased. During his first week there on a Wednesday, he was very pleased with the food. They had a lobster tail lunch. It was a nice occasion. They do those special lunches from time to time and he enjoyed that. The facility was very clean. It was decorated very nicely, and in good taste. When you first walk in, the reception is down the hall a bit to the left, there's a nice greeting room, and to the right is a very nice dining room. It was very impressive and nicely decorated. I felt it was very welcoming. The décor was very much in good taste. You felt like you were walking into a home. It was very nice. He has joined Scrabble and Bingo. They had someone come and play guitar, like an evening with music, and he enjoyed that. I walked past what was called a theater room where they have actual theater-type chairs and they have a large screen for special movie nights. I felt comfortable with what's included in the service, like the laundry, and the housekeeping of the apartment, and he's at level one for care and I was very pleased with that introductory fee.

Chris

Lakes Crossing Senior Care was a very welcoming place with really nice surroundings. The apartments were nice. The staff during the tour was very informative in describing what they provided as far as levels of care. The apartments were spacious and accommodating. The whole property looked very well maintained. The dining area was really nice.

Tom

My wife's aunt has moved into Lakes Crossing Senior Care. So far, it has been wonderful. We think that the caregivers there are part of our family now, and we're praying for them. They're doing an awesome job with what they are dealing with. It's a tough job. My wife's aunt is in a very small room, but she doesn't need much. The room is fine. It looks like the food is pretty good. I have no idea what activities they have in the memory care unit. That's a pretty tough area for them. All they can do is keep up. They have the TVs on, and they put them on the Christian channel. Most of them just walk around in there and they don't really understand what's going on. It's a big job for them to keep up with each one of them and take care of them. They're busy just trying to keep up with them and keep them from hurting themselves, like falling and that kind of thing.

Monique

Dad is staying at Lakes Crossing Senior Care. We ended up choosing that place for him, because of its convenience to where I live, the cost, the staff-to-resident ratio, and the overall facility. I like the activities that they had planned daily for those who want to participate. They had a singing group that came in, as well as a dog grooming company for the few residents that have pets. They also have doctors that come there, a movie theater for the residents to use, and a transportation van to take them to different places. It's very clean. The apartments are nice size. The staff seem very knowledgeable and caring.

Lee

My aunt is at Lakes Crossing Senior Care. It's a new facility, it hasn't been there five years. They have more amenities and they have a better staff. In terms of the staff, whenever I was there everybody was friendly and cooperative. The food is excellent. During my initial interview, I had a meal with them. They also have activities, I've heard her talk about bingo and they do walking. It's very clean and picturesque. They have amenities like a podiatrist to come in, and they have their hair care and beauty shop.

Gene

My father stayed at Lakes Crossing Senior Care just for 30 days. It was very nice. The nurses and the staff were friendly. It had a place convenient for the family to be. The meals were great. They had a nice room that you could go in if you want to have a conference. Overall care for him was very nice. The people were all nice and friendly. It's like one big family. They have activities, outings, and movies. They have stuff to keep them occupied or busy if that's what they wanted to do or could do. It was very clean. You didn't have that odor. It was very sanitized. We ate there and the food was great. I was surprised and very impressed that we have something in our community of that caliber. Everything was good. It's a little on the expensive side. We just went for respite, which is a little bit more compared to a regular permanent stay, but it was worth the money. Everybody was very friendly to me, very nice and very helpful. I have no complaints at all.