Gulf Coast Village

J.M.

Gulf Coast Village was very nice, but I couldn't get him in because they were full. He was there for rehab and when he had to go for assisted living, they didn't have a room for him. It was very good. The food was excellent. The LPNs, CNAs, and nurses were all great. I give the staff a 4 because there's always someone that doesn't do their job. The facility was very clean and up-to-date. They had activities, although my husband wasn't of a participant very much. For the value of money, they are a little bit on the high side.

Happy Camper536

The transitional housing for rehab has a cute cafe where you can share meals and great conversations with the other patients. Your friends and family are allowed to join in on the fun. The food is delicious and the service is outstanding! The rooms are kept very clean and the wonderful staff are quick to make sure the bedding is clean and the patient is comfortable. The nursing staff is attentive and have a great bedside manner. The physical therapy department staff are very thorough and meticulous with their notes. They come up with clever ways to take your mind off of the rehabilitation routines. Lots of encouragement. I highly recommend Gulf Coast Village rehab!

shelmlinger

Do not bring your family member here! This place is the worst!! The nurses and cnas are lazy and don’t care about the families or residents. They do the bare minimum and call multiple times a day just to complain about taking care of the residents! Then they do not even call when they send residents to the hospital! We have ended up back to the hospital twice in less then two weeks because the cnas don’t do their job and causes residents to not be watched and fall. Good luck getting through if you try to call as well. Every time you will wait on hold 20minutes and still no answer so we always give up and have to end up driving there to see what is going on. We have tried to get a hold of Johnathan the social worker there for a week now and he never is there to answer his phone! I would never recommend this place to anyone and we can’t get out fast enough!

Loved One 143

I really liked the memory care of Gulf Coast Village. It’s extremely good. They have a very good director over there and they're very on top of things. The people are very compassionate. They have a kitchen on-site and they cook them good and fresh food. They also have a wide variety of choices. The staff is great, fantastic, and I've never had a problem with them. The facility itself is brand new. It's a good place and my mom likes it. She's very happy.

Vinnie

My dad moved into Palmview. It's brand new, the facilities are very nice, and it's a great place. The people working there are fantastic, and they do a lot of things for the residents to keep them busy. He does bingo, bowling, singing, and a lot of things for Christmas. The location is fantastic, and the grounds are beautiful with sitting areas outside and porches on two floors. The room is great and has a nice living room, a little kitchenette with a microwave, bedroom, and a walk-in shower. My father said the food is good, and he's very satisfied.

Shirley224445

Gulf Coast Village Care Center is superlative. It is an awesome place. I had lunch there, and the food was all right. The staff is very efficient. There is a library, dining rooms, and snack bars.

Caring62166350

We like Gulf Coast Village very much. They’ve just opened a new section of it. The community was quite large -- bigger than most places -- but their cost was higher and was a little bit out of our budget. We do have one granddaughter that lives in Cape Coral, but she’s the only one. It would be a long drive for everybody else.

Caroline Samuels

I used to love living at Gulf Coast Village. I have been there 3 years! The staff was helpful and kind and we all knew each other by first names. I am pretty disgusted with the new administration! We were forced to leave our "old" facility for the new one and the services were less, but we pay more! The staff to resident ratio is much less than it was before and the administration does not want to hear anything from us., in order to fix things. They truly are all about the $$!

Tammie205047

We were not very happy with Gulf Coast. The lady we had the appointment with was late, and she didn’t really seem to know what their assisted living could handle. It’s a very nice, clean facility, but it wasn’t a place we were looking for.

Darlene684234

Gulf Coast Village Assisted Living was an excellent place but a bit more expensive than what we wanted to pay. The room was very interesting because there was a very large living room, a bedroom, a bathroom, and a full kitchen. The staff was very nice to show us around and talk to us. They had a game area and a family gathering room.

Pat228500

We are living at Gulf Coast Village. It was great for almost a year, but then we got a new administration and changes were made for them to make money. Our welfare doesn't seem to matter anymore. I'm in the assisted living part, and I'm pretty disgusted right now. They have room service, like cleaning, laundry, CNAs to help people get down to dinner, meals, free cable, and activities. They have exercise groups and virtual bowling which is a lot of fun, and board games after virtual bowling, which I always go to, and on Sunday they have an indoor croquet set; everybody plays croquet and act like kids, and it's really fun. It used to be really good, but now it's just terrible. The food is just terrible. We had to move to a new building, and we got less but paid more, so I'm pretty disgusted.

sean015

My Wife selected Gulf coast rehab on the advice of lee memorial hospital where she just had knee replacement. She called me the following morning asking me to take her home, She said that there is one nurse's assistant to help forty patients at night and she had to wait four hours for this person to answer her help bell. She is sharing a small room with an alzheimer's patient, this poor person continuously calls out for her family and presses her alarm bell every few minutes. The staff ignores the bell because it has become such a nuisances. My Wife asked to be moved to a single room, she was told there were none available. My Wife asked me to bring her home because she feels that this facility is understaffed and therefore they are unable to give her the help she needs to aid her recovery. My Wife is 74 years old, I am also 74 years old, I have congestive heart failure and I will find it very hard to take care of my wife Whom I love dearly, We have been together for 58 years. I am writing this review to advise family members to check out any facility personally and do not believe the brochure or the advice of third parties, no matter how learned they appear to be.

Mary584633

I hired Gulf Coast Village Care Center for my mother. I am not happy nor thrilled with them. It's been a learning experience for me. I wasn't pleased with it. The nursing care there was very sparse and did not have that many nurses watching over the patients. There was one nurse that was very intimidating. He was a big man, and he scared her. She has dementia with sundowners, and it just seemed that he triggered the sundowners a lot. The nursing care was a little abrupt but they would take her out of her bed, put her in a wheelchair, and put her next to the nurse's station, and I found her just sitting there looking at the wall many times. There was no one looking at her, so I wasn't pleased with that at all. The rehab itself wasn't very successful. They didn't really do much with her. Eventually, they moved her to what they call the Cove which is a bigger room with a nurse's station at one end and a TV, and they do her nails once in a while, but most of the time, all the people, not just my mom, had no interaction at all. The general attitude of the staff was just awful and sometimes intimidating to me, and I wasn’t even staying there. They would just take notes, and say, "No, I can't do thi,s" or "This is not my part," or, "You have to go over here," or, "You have to go there," and I was sent around in so many directions for different things. I don't know if they're stretched too thin or some of them are just not nice. They just need to be a little more caring and interacting with the patients.

Caring113321050

Gulf Coast Village was very well-maintained and they had very good programs there. The rooms were very nice. There have 2-bedroom apartments. They have excellent staff as far as nurses and doctors. They have swimming pools, movie theaters, libraries, and banks located right there. It?s very nice and convenient. I am in the process of getting my parents to go there. It is convenient to my location and it?s also very close to Memorial Hospital. You have to pick from the menu on what you want to eat.

Laverne6

I am now established in Gulf Coast Village. I have only been here for 2 ½ weeks, and the residents and the staff are very friendly. I was just so impressed with it. Right now I am in the beginning place where you just go in and still be your own person, and then they have places to go if I get sick or even if I get Alzheimer's or something. They have the whole gamut, but they are all in separate units, so you are not living with people who are not well. The dining room is lovely. I eat in the dining room three times a month, and I do that in the evening because I have a full kitchen also in my apartment, so I can have breakfast and lunch right here or eat lunch and dinner in the dining room. They also have little shops that you can eat at if you want to get a bite to eat or something. I am just really impressed; I truly am.

Caring106709350

My mother has been in Gulf Coast Village, and we decided we're not going to move her. The staff is very good. My only complaint is there really isn't enough staff in memory care. There are single rooms, not shared, but they share a bathroom, and they are nice. They have one kitchen, and it serves all the dining rooms -- independent living, assisted living and memory care -- and the food is good. The security is good; they seem to take safety very seriously.

Michele27

My mom was at Gulf Coast Village. The staff's working attitude was good. They were very good. They were very friendly, and they took care of the patients well. The apartments were beautiful. My mom was in assisted living. The rooms were a little small but not as small as others I've seen. We had a meal there, and the food was delicious. The dining room in the assisted living was nice. The dining room in independent was very nice. The activities in AL were continuous. There were an awful lot. I couldn't believe how much they did everyday even on weekends.

Pelican1944

The staff at Gulf Coast Village was fine, but it was way too expensive. Also there were not many activities when we visited. We just took a tour of the apartments. The apartments were really, really nice, but more expensive of course. Gulf Coast Village was very expensive. You have to pay an entrance fee.

Caring7052

Gulf Coast Village was okay. I had a meal and it wasn't too bad, but the rooms weren't all that great. Also you would be in one building, so you don't go out to other places onsite. The dining room was fine. What I like best about Gulf Coast Village is that it is in Cape Coral, so that's an advantage as it is not too far from my home. It can easily be reached by anyone staying atmy house, so I like that. I like my family near.

robbiel

visited several times, seems like a comfortable place for a mobile person to settle down and enjoy

Caring020423

My mom had stayed at Gulf Coast Village Assisted Living for some time. When she was there, the care was good. She had her own bed, and there were activities too, but my mom preferred to stay in her room. She was happy there until they wanted her to move. However, she could not stay in the assisted living area, and I agreed with them. And once they decided she should be moved to the nursing home, the care went down. We got her out, and when we got back, they had already moved her furniture and painted the room, so we were furious. I would recommend they get more staff on the floors.

Caring020423

Gulf Coast Village Care Center was excellent. My mom was in a shared accommodation. And I thought it was adequate for the residents there. The staff in the nusing home was different from the assisted living side, and they were very good. She thought the food was good, although I haven't tried it yet. They had church service and some other activities for them. The residents could also go to the dining room if they wanted to have their meals there.

Helen36

My father-in-law was at Gulf Coast Village, and they were wonderful there to him. He was there for rehabilitation, and they were great. They also have assisted living, too. The good thing about Gulf Coast is the people who worked in occupational therapy and physical therapy were the same ones that he had four years earlier. Very well run facility, and the people are very pleasant. The people would tell you it's a good place to work besides being good with them. There are no odors or anything. Very, very clean, and they were always mopping, and the nursing staff was all very friendly. I couldn’t find one bad thing to say about Gulf Coast, and my father-in-law even said if he ever had to go anywhere, that's where he'd want to go. From the nurses down to anybody who cleaned the floor, they're all very pleasant, very nice people.

Michele11

Gulf Coast Village was large, spacious, very clean, and I thought it was excellent. The staff was very friendly and outgoing and very sweet with the residents. We actually saw a lot of that. The surroundings were very clean and decorative. The food was excellent.

Caring74130750

I choose Gulf Coast Village for mom because it goes from independent living all the way down to hospice. My mom is in the independent living and I like that they try to keep them in the independent living as much as they can function there. The food was very good. They have an exercise room and it looks to me that they have a lot of choices of activities from exercise to swimming. Mom tells me that she wants to try Tai Chi.

Irene10

We moved into Gulf Coast Village last August. We like it because it has all three phases of life, and we don't have to leave here for any of it. It has very nice setting and everything seems to be just what we wanted. The apartment is larger, a 2-bedroom/2-bath. They have nice grounds to walk and a little pond. They have all sorts of activities for you to participate with, if you're able. They seem to be very accommodating. A lot of the residents aren't able, but they do what they can. They schedule it very nicely and keep the residents busy all day long. It's very friendly and nicely run. It just felt better to us. We haven't been here for too long, but what we're enjoying it very much. We would recommend it.

Rick11

My mom is staying in Gulf Coast Village. I like this facility for my mom. The living environment is good. Their rooms are clean. I like their staff. They are nice. They also have plenty of things to do for their residents. Their food tastes fine. They are served hot and on time.

No Hockey

My mom was a resident of this community for years. She moved into an independent apartment, that was much smaller than her home and this place was such a blessing for all us kids. She didn't have to do housekeeping on a 1 bedroom apartment because Gulf Coast Village did! We all had to take turns going to the house to help her and that turned into a nightmare after our dad dyed. My brother had to take care of big things when he came to visit but my sister and I live here and it was getting real hard because are kids were in elementary and middle school before she moved in. Made things hard on us and she was feeling guilty. My brother felt bad for all of us since he had moved away and we were doing all of the hard work. That was when we all decided to look for a CCRC. We looked at Shell Pointe and Gulf Coast Village and we new it would be Gulf Coast Village. She loved Gulf Coast Village. I wasn't real sure how she would do at first because she did not know anyone when she moved in but made alot of friends super fast. The staff was so wonderful. Mom had to have a knee done a couple year's ago and the Care Center staff was so great at helping make sure she was back up and at it as fast as can be. Her surgeon had a suggestion on where she could go for therapy and she kind of laughed and said something like no way, don't you know I live at Gulf Coast Village? She said it like he was an idiot. I told her she was being rude I was so embarased and she told me he should be embarased for trying to send her somewhere else. Even after she began to need some help mom didn't have to move to an assisted living apartment because we used the Catered Living, that's not food, to give her more help in her apartment. Dottie told us how it worked and how it would help keep her independent and we said absolutely. They helped make sure she took her medicine and any other little helps that she needed. Mom died last year and we got 80% of what she paid for her apartment when they sold it. We took that for me and my brothers and sisters kids and split that to put toward all of their college. She would be happy to know that's what we did with that money. So thank you for offering that back. I know there are fancier places around town but you will not go wrong here.

db not happy

As the executor of my father's estate I want to warn any potential customers about the "Entrance Fee" refund. It has been 40 months and the refund has stil not been returned. I want to warn any one considering this facillity to consider the length of time the contract can be strung out.

David.Eskin

The facility was a rather pleasant place to visit, having numerous amenities. It possessed a large swimming pool with tasteful furniture and well groomed foliage, as well as several paved walking paths around the pool area. Inside of the complex it had several semi-private lounges for visitors and residents. The complex also had a ballroom with a baby grand piano, a large recreation room with glass tables with many puzzles and board games, as well as several Televisions and numerous up to date magazines provided by the staff. There was also a dining room with wait staff with reasonably good food. The actual room assigned to my grandmother was spacious enough for her, but not large enough to accompany visitors (although the lounges and other amenities alleviated this issue). There was room for her to bring some of her own furniture, such as some cabinets and shelves. Her room also possessed a window with a view of grass and trees, not a parking lot or major road. The staff was friendly and dedicated, ensuring that my grandmother took her medicine as well as checking in on her throughout the day. Given the facility's policy of grouping residents into wing's based on level of independence and coherence, she was afforded a number of opportunities to socialize with other residents, both of her own accord and through organized events such as mahjong games and bingo tournaments. As a whole the facility provided an above expected quality of life for my Grandmother during the last years of her life, as well as taking good care of her and making it easy and enjoyable to visit her. I would recommend the facility to those in the area.

commercesd

We visited the Gulf Coast Village Assisted Living in Cape Coral while searching for a suitable assisted living facility for my friend's mother. The staff greeted us and seemed very warm and friendly. The outer grounds looked well-kept and pleasant. The foyer was nicely decorated and seemed very comfortable, as did all of the communal rooms. The apartments were all clean, well-kept and conveniently designed, according to each resident's tastes. The activity calendar featured many healthy and stimulating activities. We liked that the staff encourages participation and tries to make everything interesting for its residents. The food looked deliciously prepared, as well as nutritious. The dietician and chef changes up the menu to keep it interesting and encourage residents to make suggestions. The dining areas were nicely designed and warm. Residents may choose communal dining or more private situations. There are places for them to visit with families, as well. They have outings to local libraries, events, culture, restaurants, shopping and even athletic activities. They take suggestions to update the schedule as much as possible and keep the activities stimulating. The exercise room includes exercise classes and equipment is also available. Residents can also safely navigate the lovely garden pathways and courtyards safely. The staff appeared to make every effort to ensure that the residents were both safe and comfortable in this living environment.

7Thesoy

The assisted living section of Gulf Coast Village is known as the Manor. My aunt lived there for several years and was very happy there. She had looked at similar facilities in Fort Myers, but finally chose Gulf Coast Village because she felt that it would be easier for her friends to continue to visit her there since it is located in Cape Coral. She always spoke very highly of the staff and the quality of the food. When I visited her there, I always found the staff to be very friendly and responsive. She enjoyed the activities that were available at the facility as well as the activities that were available offsite, with transportation provided by Gulf Coast Village. Before she moved in to the Manor, my aunt had been concerned about potentially losing her independence or feeling confined. After she made the move, she told me many times that she was very happy with her decision and wished that she had done it sooner. She enjoyed the security and convenience that the Manor offered.