Superior Residences of Brandon

Marco

My wife moved into Superior Residences of Brandon. I haven't noticed any activities that they provide so far. I know they bathe them twice a week, but not everyone should have to wait twice a week to bathe. There may be some people who need to bathe only twice a week, but others who, I am guessing, should bathe more often. So, that's one of the things that I don't like. The staff was good, but as far as the hours, I don't know if they've been changing the hours or what, but one person tells me that the hours are 8 and 8, the other one tells me it's 9 and 9, so I end up leaving at 8 p.m. instead of 9 o'clock because they're not on the same page. My mom doesn't eat everything. I tried it a little, and it's pretty decent. The main activity I've seen is bingo. Besides that, I haven't seen them play anything else.

Ebony

Superior Residences of Brandon was nice. I rated it a five because of the unique setup and the cleanliness of the facility. I think the interaction of the staff was topnotch. It was a clean and modern facility. The weekend staff was very engaging, from the maintenance man to the care coordinator that was present. The common areas were uniquely designed and very updated. The rooms were also very updated, and they had options, like some had bathrooms and others did not.

Roseanne

We visited Superior Residences of Brandon, which was excellent. The place is very clean and very accommodating. I love the layout of it. It was very nice. The staff that took us around was very informative. She answered all the questions, so it was a very positive visit. We visited the common areas, the outside areas, and the game rooms and what's available for them to do. They took us around to different rooms and explained what was available and the pricing. It was a very pleasant experience.

Nikole

Superior Residences of Brandon was a very unique place. They had the entertainment areas up front before you walked through the locked doors. Once you get through the doors into the residence itself, that would contain the memory care residents, and then it becomes very basic. So I imagine that they took people in individually with an assistant or a caregiver who would stay with them, so they were always accompanied by that. The only problem that I found is that because my mother has COPD and she uses oxygen, they could not accommodate her because they do not have a certificate to deal with oxygen. We toured the whole facility, and the rooms were very basic. They were not nearly as large as the other places, but they were roomier and more private. They had attached a bathroom to each room. It wasn't as spectacular as the other place, but they were definitely adequate, and they were certainly not the worst. It was a very good place, but after going through so many places, it was pretty typical, acceptable memory care. The person who conducted that tour was fabulous.

CynthiaL

I visited the Superior Residences of Brandon today for the first time. I can not say enough about the amazing staff they have there. They were very kind, compassionate, & sincere! I am sure what most people want for their elderly family is to know they are in good hands when they have to put them in a senior facility. I can tell you by my brief experience today that I truly saw the staff genuinely care about their residents! One person stood out above the rest & that was the manager, Latrina. She went above & beyond to show her compassion & kindness in a situation that she did not have to be involved in. She chose to make herself available because she genuinely is kind hearted & very compassionate! I would encourage anyone needing to find a place they trust that will care for their family member to go talk to Ms. Latrina & you will see what I saw in her!

Ellen

Superior Residences of Brandon had a smell when I walked in. It's strictly memory care, it's not assisted living. When I went to their office for my appointment, it was in the afternoon, there was a big dead roach on the floor. But I liked the staff, they were everywhere. Aides were everywhere. The staff who gave me the tour was a real gentleman. I liked him. He was awesome. They had a nice activity room. I liked everything about it except the smell and the roach. They had a lot of shared rooms, which I didn't like for my mom.