Complete Care at Hillside
810 S Broom St, Wilmington, DE 19805
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About Complete Care at Hillside in Wilmington, Delaware
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.
To learn more about this provider’s license and review other available state reports, please visit:
Delaware Division of Health Care Quality Licensed and Certified Long-Term Care Facilities
Services and Amenities of Complete Care at Hillside in Wilmington, Delaware
Resident Information
- Offers Respite Care
Medicare
Health
3.0
Overall
3.0
Quality
4.0
Staff
4.0
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Reviews of Complete Care at Hillside in Wilmington, Delaware
4.0
(2 reviews)
Facility
2.0
Staff
3.0
Food
3.0
Bluhair
3
|
April 12, 2022
30 day residential Rehabilitation following a hospital stay. The lobby area looks nice, but as soon as you get to the 'floor' it's a whole different feeling. Trash on the floor in the hallways. Room was dirty- the floor was sticky, black dust at the baseboards and in corners. The air vent in the bathroom was thick with filth and the filters for the hotel-style HVAC system were also filthy. Proper cleaning does not happen. The use of a household Swiffer mop does not count as cleaning a patient's room. Toilet leaked into the room repeatedly. The solution was to turn off the water source to the toilet. We saw a MOUSE and a few bugs, too, in the room! The window did not shut properly. I used medical tape to close up the gap in the window to stop the February weather from coming in! Most of the nursing staff is good- very friendly. Some nurses just don't care if the trash makes it into the trash can in a patient's room, though. PT team was alright, but there are no weekend services. Overall, the equivalent of a 'dollar store' care facility. Does it get the job done?-Yes Is it what you'd expect?-No way!
Pat77024650
5
|
January 31, 2014
Hillside Center was very nice. I liked it very much. I would have taken my mom there. The facility was very clean, the rooms were very nice, spacious and adequate enough. They were very good with how they work with people in there. They have a lot of activities for them. They also had a nice library for reading and a nice library for movies.
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