Palm Villas of Campbell

Joann

My relative has moved into Palm Villas of Campbell. We're impressed with the care that they're giving as he's getting more severe dementia, and he needs more care. Everything is excellent there. The facility is clean. They're attentive. They have many attendants. I'm just totally impressed with them. They cut his hair. It's near a hospital and a restaurant.

Barbara

I visited Palm Villas of Campbell and I liked that it's family-operated. It had a very homey feeling. You don't feel like you're in a facility. Their memory care is for people already having medium to severe memory care. They're very hands-on with their residents and feed them and everything. It's very clean and the rooms were very large. The person who gave us the tour was very knowledgeable about what he does. What I like about it is that they have one standard price, and they don't nickel-and-dime you for every service. So you get all the services because it's just memory care, so even if mom deteriorates, they'll just do it all and won't charge me more.

Norman

My wife is at Palm Villas of Campbell. The staff in the memory care area is very good and very helpful. It's a very friendly spot. The atmosphere is good. They have a lot of help monitoring the residents. They have activities going on most of the time. They serve pretty good food, too. It's not a fancy place at all, but they cost less and they have an aviary, a large patio that's nice during the summer, and a large activity room that doubles as their dining area.

G.J.

I toured Palm Villas of Campbell. It was the owner who showed me around. He makes a very competent impression. The rooms are not that nice, but his approach is very good because he has activities for the old people. You see old people milling around and so forth, which is a better impression. I went there and the price was higher. It's $8000 for double occupancy and the rooms are not that nice. It is privately owned, and the owner seems very competent. He knows exactly the criteria of dementia. He said to bring in the person a couple of days before so we can evaluate and know how to deal with him. He was trained in Holland and typically the training over there are three years, so he knows what he's doing, except it's higher and the facility is not that nice. The rooms are very dark. It is squeezed between high rises. I had a good impression of the guy, but I was a little bit taken aback at the price he quoted me. It was double of what is listed. They had activities and I saw them. The people were there in the activity room, so the place seemed full of life. He had a room where something was being presented, so that is a fairly good impression. The facility itself is not that great as a private company.

M.B

I visited the Palm Villas of Campbell. Gary, one of the owners, gave me the tour, and it was very nice. They're very focused on their residents, and essentially, they convey that they do whatever they need to do to take care of their residents through end of life, so that's a positive for them. They have a nice outdoor patio area with a big bird sanctuary. The rooms have two configurations, and they're all shared. One was more of an L-shape, and one was more of a rectangle. They also provide furniture like beds, dressers, and nightstands. It's a little dated, but they're providing it for you, and they're not charging rent or anything on the furniture. I didn't ask if we could choose to bring our own, so I don't know about that. It's a very clean facility. It's an older building that they've updated and upgraded, but all the amenities are there. It's all on one level, spread out over a couple different hallways and different areas like an activity room and a dining room. One of the good things about them was that they have their own chef and their own kitchen there. They don't buy any pre-made food; they shop the ingredients, and they make their own food. I was looking for memory care during my visit. They're a locked facility, and they said they will provide whatever care is needed up to end of life. They also have an activity director; it's someone they have who just focuses on activities. From what I remember, they provide a full day of activities. Back when visitors are allowed with their families, they were really focused on having families join them on special events. They will do parties where family members are encouraged to come once COVID is over.

David715167

Palm Villas of Campbell was kind of depressing because the residents were older. There were people sitting in wheelchairs in the hallways just staring off into space and some people in one area watching television. They could have a blank screen and have been happy. It was not a place for us. They had a few activities like music and people coming in, but it wasn't their strength.