Springfield Place

Joseph

My overall tour experience with Springfield Place was very nice. They were very cordial. We had lunch, and we looked at an apartment, and it was very impressive. The layouts were quite nice. The surroundings were quite nice. The ambiance was good. I think they have 24-hour assisted gyms, community activities, and outside activities. They're very good. Everything is very good. The main attraction there was their restaurant. They have a very nice restaurant, but it was way too much for us. It was gourmet. The staff were nice. We were escorted by a salesperson, and they were always good. We had lunch there and it was very good. It was excellent, but way too much for us. They had like a three- or four-course lunch, and normally we eat a sandwich or a soup for lunch. They had dinner five-course meals, and normally we would have one plate. Breakfast was full service of sausage and eggs, and we normally eat a bowl of cereals, so it was not us. Some people would like that though.

Tim

My father has moved into Springfield Place. His room is nice and it has a nice-looking hardwood floor. He's got a little kitchenette, refrigerator, and a nice walk-in shower made for the handicap. It's got handrails around it. The bathroom is large. It's got a nice heat lamp in there. He gets cold a lot, so he just turns that on and it helps out. The lighting is really good in the room. He's on the second floor and he's got big windows that look out into a bunch of trees and stuff. It's a nice room and he's really happy with it. It's plenty big enough for one person. My brother told me he had some minestrone when he went there and he said it was the best thing he ever had in his life. He said the food was great. My dad is a fairly picky eater and he said that the food they have there is really good. They have a morning exercise program for everybody willing to participate. They have a little workout room with some stationary bikes. They have a list that they print out and post at everybody's door to let them know of upcoming activities, what's available, and what they might be interested in. They have a lot of different things for the people in that community. They have musicians come in and live music sometimes. I was there one day when there was a great guitar player. Right now, they're kind of on semi-lockdown because they had a few COVID cases pop up, but they were really on that. They got it under control. It was pretty impressive how they were on to that so quickly. They've been great. The staff is great, easy to talk to, really nice, and very helpful. They made everything a very easy transition. The place is very nice inside. It looks like it's kept very clean. It's a beautiful facility. It feels very spacious and big there. I didn't even realize how big it was in there until I went in and was pretty amazed by how big and open it feels in there. I like the facility. I think my dad's done a little bit of the exercise stuff. They have very reasonable prices.

Erin U

Over the last few months, I have researched a variety of care/living options for my uncle, including at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser’s medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser’s medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn’t manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I’m rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn’t have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and “stuff” than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says “It’s close to the golf course!” :-)

Bobbi

We went to Springfield Place. It was assisted living, but they did not offer as much, and you couldn't age in place there. They had bigger apartments, which I liked, but it did not feel so cramped. If you choose to stay in your room all day it isn't like a dorm room. They had similar activities like book readings, happy hour, exercise, and art classes. They had a salon in the facility and a library.

ellaandivy

I am writing this review so your loved ones will hopefully not have to endure what my mom did at Springfield Place. When we were making our decision on where mom should live in independent living, the only information we could find were online reviews like this, what the sales staff told us, and my mom spent a brief stay at the residence. My mom lived at Springfield Place for over five years. She liked her apartment, the grounds and walking trail, the décor of the building, the activities and the mid level staff and residents. She felt like the meals were sometimes good and often marginal. The turnover of chefs was high. There was a norovirus the first year she lived there and several people got sick and all were quarantined. There were three general managers, two sales managers and two nursing managers during her stay at Springfield Place. The mid level employees had longevity and they put their heart and soul into the residents. The worst part was that the nursing manager, Sonia, delayed Hospice in giving pain meds to my mom for three days towards the end of her life. My mom was in such pain because of this that she hit her alert button and the paramedics came on a Sunday morning, just three days before she passed away. My mom was active and enjoyed good health most of the time she lived at Springfield Place. She was denied good care when she needed it the most. I hope you consider our experiences when making your decisions and I hope that this sort of experience never happens to your loved ones.

TB

I absolutely loved Springfield Place. My mother hasn't moved in yet but I've been getting her things moved in a little at a time. The community is absolutely amazing. I've gone in unannounced four to six times and every time I go in, all the residents are doing their own thing, whether they're playing cards or board games, or doing puzzles. She hasn't even moved in yet, but she's already been made to feel extremely welcome. It's an assisted living community, but it's all apartments. There are people to help if you need it, but you're pretty much on your own. The apartments are great and very nice depending on the size you want. There are different sizes for the one-bedroom and two-bedroom apartments. I ran into a new resident who actually moved here from Montana specifically for this community. The staff is amazing. The residents are great. I would definitely recommend it to anyone. My mom was absolutely amazed when we did the tour. Their menu changes week-to-week, month-to-month, and it's pretty much a restaurant menu. You have lots to choose from for each of your three meals a day, and snacks are available at all times. If you go to their website, with the exception of the model apartment, every picture you see on their website is 100% accurate and representative of what you get when you get there. It's right between my home and work. Any time of the day or night, I can get there in less than five minutes. What you see is what you get there, absolutely. Staff, residents, and everything are absolutely amazing. I have no problems recommending it to anybody. I went in four times unannounced, and I got the same thing every single time. The staff looked happy, and there's more than enough. All of the residents are very happy doing their own thing, and everyone's very social.