Cogir of Rohnert Park Senior Living

L

I looked at the independent living at Cogir of Rohnert Park Senior Living, and then if I need assistance, it would be there. I was very unhappy that they charged you more for parking; none of the others seemed to do that. It was $35 more a month just to park your car there, which I thought was outrageous. I have eaten there a few times and the food seemed to be very good. The simple rooms were a little small, but adequate. I've had friends there, and so I've been in several of the different areas, and it's nice. I don't know whether I want to go there or whether I want to go to the other community which was not quite as nice, but at least you didn't have to pay for parking. Everyone was very nice and helpful, I didn't seem to have any problem with the staff. I'm wondering, going down and having your meals, seems like an awful lot of walking back and forth. When you go into the entrance, it was all redone, it looked very nice.

Clark

The rooms at Cogir of Rohnert Park Senior Living were a little bit bigger than the other place we visited. It's a much older facility, but they were rebuilding different units. I like the fact that they have more independent living and some assisted living, and mom could probably cook for herself. We did not eat a meal there, so we didn't look at the menu. The bigger thing is that psychologically, just the fact that she will have a bigger closet there -- we're not talking about much -- made a difference. I appreciated the gentleman who took us on the tour. He showed us a room where they were redoing the kitchen, the flooring, and everything else. They only have twenty-seven rooms for assisted living, and a lot of that is outside contracted, where nursing comes in. Their overall base cost was less than the other place. That just could be because the facility has probably been paid for, and it's been there for a long time. The staff was very interactive. They took the time to introduce themselves to my mom. I'm impressed with the fact that the staff knows the clients. As you were walking down the hallways, they were able to acknowledge other people just walking in the hallway. They're very interactive with their clients. The facility was very well done and very well maintained. As we're walking about, workers were outside manicuring the bushes. It was very well presented. There were no visual deficiencies in the building.

Claudia

Cogir of Rohnert Park Senior Living had a swimming pool, which was something that I was very interested in, and it's right there on the property rather than where they have to leave the property and go somewhere else. They had the stovetop cooking, apartment-size refrigerator, the wooden floors, and available rooms on both the first and second floors. The only downfall with that was having to pay parking of $36 a month, but it's very comparable to others. They're caring and very friendly. I was taken on the tour by two people and they both knew who everybody was. Their dining facilities were limited to so many people per seating.

Provider Response

Barbara

I toured Cogir of Rohnert Park Senior Living, and I would have chosen it if I had to. What I liked about it was their kitchen has a full-size oven and stove. I like to bake, so I would want an oven. I met two young staff members, and they were very nice, very knowledgeable, and very helpful. The facility was nicely done, it's fairly new, and the apartments were nice. I've never been there before, but the surroundings seemed fine. They had a nice view of the mountains, and there were some cows and things outside of the front door. It was quite pleasant.

Mark

I visited Cogir of Rohnert Park Senior Living for my parents. My mom hasn't seen it yet and one of the concerns of my mom was their food service, so they invited us to bring them over to lunch so they could experience the food service. We're not gonna do that until after my mom has the vaccination for COVID. Probably in a month or so I will arrange with them to bring my mom and my stepfather over and let them see it. The staff was fabulous. They were really good on the phone when I talked to them. Bree was the person I talked to on the phone and she said that she'd be happy to do a virtual tour if I wanted. They're doing an in-person tour too so I decided to do that just go see it, mostly because they had set me a virtual tour and I could see that their place had stoves in the kitchen, and it's a full kitchen, and all of the other two places didn't have a kitchen, they just had a very small refrigerator. The layout, I thought they had remodeled them, so I got to see one that was in a middle of a remodel that's already been chosen by someone. The rooms were bright, quite nice, large, and beautiful. The ones I met were fabulous; very helpful. The facility is a lot nicer than where my mom is now, and also it's cheaper.

JB

Rohnert Park was not nice. I liked their kitchens because they had full stoves; however, the apartments were smaller. The food was really disappointing. The whole atmosphere was not really as comfortable as something a retirement community would be. Their dining area was rather awkwardly configured. It was not a very friendly atmosphere. It was a very large long room and it did not have that air of hospitality around it. The staff was very nice but we only interacted with our server and with the gentleman who was the sales marketing manager. He was very charming and nice but it simply didn't measure up.

Leslie

While I like Rohnert Park a lot, it was not what we needed. The lady who helped me was great. The overall experience was great. She was so friendly, and she really liked the people there. I really liked her as well. She showed me a room, she took me into the dining room, and she took me to their library. Because my mom doesn't have a diagnosis of dementia or Alzheimer's, it is possible that she could get in but it wouldn't be helpful to her because she does need help. It was a great place. The room would have been perfect for my mom. It was cozy, comfortable, and my mom could have had her dog with her. It would have been great if my mom could have done that. The dining area looked clean, neat, and attractive. The lady that I met was very friendly and helpful. I really liked her. I met some of the people who lived there and they seemed to be very happy too.

Gagen

Rohnert Park was nice, but it was a lot more money. It had a pretty good atmosphere. I was happy to see that the resident had a smile and said hi because that makes you feel that they are happy and like the people who work there. The rooms were nice, but they were being bought out by a new company, and they were remodeling everything with all new marble and going from carpet to hardwood floor. Some rooms were new and some were old. Some of the rooms were too nice, and I don't think that the average person would need some of the things that they added. They had games, bingo, and a shuttle to go shopping or go to dentist and doctor's appointments. It was very clean and very updated.

F.H.

My brother-in-law is in Rohnert Park Retirement Community. It's a lovely community, and if you don’t have to be in assisted living, anybody would want to live there. If you're an independent person, there are all kinds of activities, and for assisted living, they have exercise and games. His room is okay, it's a studio, it's one of their cheaper rooms, but it could be cleaner. I think the staff is good. The food is good, it's like going to a restaurant. However, we don't like that every time you sneeze they add a different charge.

Mary

Brookdale Rohnert Park is beautiful. We think it's going to be the best place for my mother. Everything is great. The staff is very friendly. There are a lot of people around and available, which is good. The facility is clean, bright, and has really nice color. The decoration of the walls and the color combination are beautiful. They even have chickens outside that you can see in a coop. The food is really good and the chef uses the fresh eggs from the chickens. There are a lot of activities, bocce ball, excursions that go out on the bus, cards, billiard table in the room, puzzles, and movie center. One thing that could be improved is there sometimes isn't enough parking, but it hasn't been too bad. We've been able to find a spot. It's a big facility, so for somebody who has a hard time walking, it might be a little big for them.

Father Mark

We went to Brookdale Rohnert Park. The apartments were very nice and had good storage, but the food was absolutely horrible. The facility was excellent, but the dining room was miserable and parking would be a 2 or even a 1. Many times, you have to park in the emergency parking in order to find a place to park, but if you're going to be living there, that would not be acceptable. The layout was extensive, and if you want to consider how far you'd have to go from your residence to the dining room, it would be about a 3 because you'd have to take a bus. For those of us who are low energy and use walkers, it would be an enormous task to go there for a meal. They had a little coffee shop, but it's very ill equipped. We were very unhappy with our lunch. They were not welcoming there at all.

Provider Response

Jan133774

Brookdale Rohnert Park is my favorite one and I am considering moving in, but I have some reservations. It is absolutely beautiful and looks like an upscale hotel. The residents had a wider range of age. The grounds were fabulous and had a swimming pool, three or four park-like areas, and a closed-in, glass breeze way between buildings, like a big, long and enclosed hallway, which is gorgeous and keeps you out of the rain. They had little tables and chairs in there, too. The director was fabulous; I was very impressed with her but not with the sales manager. I really didn’t feel like she knew everything she was supposed to know. I thought she was very unprofessional and not good at her job at all. She was perfectly nice, but when I met her I didn’t feel confident in her. I went back, had lunch, and had quite a long talk with the director. I asked one of the residents who I saw in the parking lot when I went the first time how she liked it there and she told me that it was fine, but not as good as it used to be. They were the only one that had full kitchens with an oven; none of the others had ovens or microwaves. It had lots of counter space and the best storage of any place with enormous closets, and was much better appointed than the others. It is newer and absolutely gorgeous. They seemed to have lots of activities, and the food was very good. In addition to the restaurant, they had a café open for the afternoons if you miss the lunch hour or if you just want something else from a limited menu. I saw people go in for lunch, get their food to go, and sit out by the swimming pool and eat. They had tables, chairs, and umbrellas out there, so it was lovely. They said they had a nice range of ages there, which impressed me. They said that I could come and stay for a week or a month, which I'd have to pay for if I want to try it out, and I am thinking about doing that.

MB44

January 2, 2016: This morning my dad asked me if it was as foggy today as it was yesterday. I said no. He said that was good because since it was so foggy yesterday the staff did not show up in the morning, so they were not served breakfast. He said they were supposed to have a continental breakfast (common on holidays there understandably I don't want a lot of people to have to work on holidays either) but no one set it up. He and the other early risers rifled through the dining area and found cold cereal but no milk, fruit, pastries, etc. so they ate dry, cold cereal. When they asked where breakfast was they were told no one could set it up because it was "too foggy" for staff to get there. My dad says he told them I had gotten there somehow. It was foggy, not the worst I've seen, and certainly not impenetrable. December 7, 2016: I moved my dad in here to make sure someone keeps an eye on him. It was Merrill Gardens then, after that Emeritus, now Brookdale. The level of care over 9 years has generally deteriorated. Recently they have been doing a massive (needed) renovation. They painted all the walls - in color blocked maize, sage & pumpkin. They installed brand new low pile carpet in a retro Versace inspired gold and brown braid pattern. That was all ok, dated but needed. Then this last week they replaced all the furniture, and over the weekend they replaced all the art!!! That's hundreds of thousands of dollars of crap they bought for literally no reason. They took the chestnut colored big wood furniture out and brought in brand new walnut colored big wood furniture. And the art went from 2/10 to 3.5/10. And wasting money is whatever, except they are increasing rent 7% this year instead of the usual 6% increase AND they are currently without an Registered Nurse to supervise the CNAs because they aren't paying enough to attract a nurse AND they are down to 2 house keepers to clean hundreds of rooms AND they are short on wait staff AND they have shortened the hours of the receptionist. so stupid and wasteful August 10, 2016: Went to my dad's this morning and found a little old lady by the elevator with no clue where she was. She asked me how to get to the first floor. I told her that was the first floor and walked her over to the lobby. She said "but there's no one there", and I explained there's no one in the dining room til 7 or at reception til 6:30. So she got upset. I found a Brookdale employee and said "there's a lady over here who is lost and needs help" and she just said to her "you know where your room is right? Second floor, 265. Just get in the elevator n go down the hall til you see your number". Crazy. I took her back to her room, opened the door, turned on the lights, and left her there. $3,000 a month they pay to live there and the employees can't even help a person back to their room. It took 5 minutes. I know they are understaffed (maybe try paying more) but really what's more important?

Eleanor544706

We stayed for two months in Brookdale last year. They gave us a trial, and we didn’t like it. They had just taken over from Emeritus, and we saw the food go downhill. They used to have a Sunday brunch that was wonderful, but they got rid of that. However, they had this professor who was wonderful, and they had exercise classes, which was good.

Elisabeth685076

I am impressed with Brookdale Rohnert Park’s availability and the community. It seems like it is a good community for my father. The care is very good and of high quality. The staff is very nice. My father has a one-bedroom apartment with a living room. It is very clean and mostly modern. He likes the food there very much, and the dining area is very open and large with many tables. They have activities like music, arts, and outings.

Jerry118112550

I visited Brookdale Rohnert Park. I thought it was very nice and would have been my first choice. I was very impressed with the layout of the place. The staff was very pleasant and very helpful. They took the time to show me around and explain their programs and activities. They spent about an hour and a half with me, so, I was very impressed. I did not eat there, but it was during lunch and a lot of people were eating. That looked very nice. They had a bus that would take them to visit medical facilities or any recreational activities. They showed me their activities room where people do various activities, which I thought looked very good and very nice. It was closer to my son’s house and less expensive.

Anonymous115682950

I am currently at Brookdale Rohnert Park, and I would not recommend them. They had problems with regards to their management and staffing. Their food is not good. I would like to see management change and the relationship between management and staffing improve.

Provider Response

Caring111799650

My parents are at Brookdale Rohnert Park. We’re very satisfied with it. They have exercise, outings, movies, art classes, poker, bingo, and music. The room is spacious enough, but I’m not happy with the shower set-up in the assisted living. You have to step up, and it is a very small area.

Caring110468550

Brookdale Rohnert Park is a very nice place. Food wasn’t quite up to the standard, although that was fine. The dining room was fine and comfortable. It's pleasant overall. We heard a run-down of every activity, and it seemed satisfactory to us.

Caring105618850

My mother-in-law is going to be moving to Brookdale Rohnert Park. Everyone was very friendly and willing to go out of their way to show us different rooms. They have just purchased this facility, so they are improving everything over time. The dining room was very nice. They have big band concert every week, they have happy hour every Wednesday, they have bus rides to local theater, and they have all kinds of clubs. It seemed like it's a very active place. There was a large central area with a piano and a library where they have concerts and gatherings. However, the HVAC systems in the room were very old and very bulky, and they took up a lot of space. Also their controls were very low, so it would be very hard for an old person to be able to set the control because they are only like a foot from the ground.

Caring105353750

Originally my friend was in independent living, but she broke her hip so now she is in assisted living. My son did a research on Brookdale Rohnert Park, and he just looked at various ones too and came up with them. I kept with contact with them off and on, and as far as I am concerned the service was good. The rooms there as far as one-bedroom apartments looked fine as far as I'm concerned. As for activities, they have quite a few. They have crafts, exercises, and a lot of things going every day.

Caring105793350

We choose Brookdale for my mom because of the price, location, and the feeling of the place. The people working there are OK. The rooms are really clean, and my mother is very happy there. They have activities. I like that it has an open space with lots of natural sunlight, and the staff seems really supportive and trustworthy.

Lou8

We pick Brookdale in Rohnert Park for my parent. We are extremely impressed, and the environment there doesn't have that isolated feeling. It has a very resort like feeling. The dining room is a first class dining room. People going there tend to dress nicely because of the environment. We tried the food, and it is fantastic. It is like going into a fine dining restaurant. They have line dancing to a lot of different people coming in performing music. They had a lot of physical fitness type stuff for people to be involved. They are low key, but it's just to get them motivated. What is really nice is that in about a month they are going to open up a physical fitness or therapy facility in there, so you don't have to go to a different facility for your physical therapy treatment. Two times a month -- like yesterday -- my father-in-law jumps on their mini-bus, and they go to fishermen's warp for lunch for about three hours and comes back. They do a lot of things like that. The apartments are beautiful. They are very well done and very private. The community is like a family. They are welcoming and always encouraging each other to participate with what is going on. They are very concerned about each other when they don't see someone for a day or two. It is very spacious. There is a lot of sitting/garden areas. It just presents itself better.

Caring102311350

Emeritus at Rohnert Park was a pleasant-looking facility, and it’s very clean. The staff were all pleasant. They all greet you and treat you like a relative. We ate there, and the food was satisfactory. They have a very large pool. What I didn’t seem to like about them is that it's not close to any small village or city. It seemed to be a little further out than the other places.

Anne Elliot

My relative is very upset by the decline in services since new management took place. Everything from the quality of food, the housekeeping, the temperature of the common areas, the responses to calls has caused distress.

Provider Response

Caring91276650

My mom moved in to Emeritus at Rohnert Park about three months ago. Her stay there has been wonderful. We are very pleased with it. The staff is very wonderful. They keep a good eye out for her. My mother is fitting in quite nicely. She is enjoying the outings such as visits to the wineries. Also, she is doing exercise four days a week. She has met some friends. There are a lot of opportunities for socializing there as well as activities that she likes to do. We have had lunch with mom several times. She has brought the whole family to Sunday brunch there; that's one of the best things. The meal plan is very open and she can whatever she wants. They eat lots of fresh fruits and vegetables, which she likes. They have two different size portions, so she can pick what size portion she wants. They really control the sweets and the breads, so her eating habits are a lot more balanced. Also, my mom likes her room there. She would like it to be a little bigger, but we are trying to tell her that she doesn't need to have as much space there. But her living room was furnished very much like her own home. With regard to the people there, they really do so much for the residents there. They check on them. They are wonderful. The people that work there like working there.

Caring86779650

My parents are in Emeritus at Rohnert Park. We chose it because it has a large two-bedroom apartment, so my parents are together and each has their own room. My mom has a queen-size bed with a nice window overlooking pine trees and green spaces. It has a double closet and space for her desk. They are in the independent living, but they have to bring in care because my dad needs 24-hour care. I think the place is just fine, and the staff is very good. They are very friendly and helpful. My mom doesn't love the food, but she thinks it's OK. I would like to see them have some things that are a little healthier, wheat-free and organic. However, the garden and the landscaping are nice. They have a beautiful rose garden, and there are nice greens everywhere. The people are very friendly too. They have a lot of good activities. They have a big fireplace in the living room where people are always doing physical therapy activities, playing with balls or doing games, playing music together, singing or doing performances, and they bring in people from the community to do performances. So it is very nice.

Ann45

Mom lived in Merrill Gardens. The food, the staff, everyone was wonderful. They just seemed to care. It's a nice facility. It's just my mom needed to be around her family more. That's the only reason we moved her out. They have an activities coordinator and everyone who came around. I know they had bingo and all kinds of outings. They had lots of stuff going on.

Caring74427950

The first thing we did when we visited Emeritus at Rohnert Park was eat. They have chefs there and you can order anything anytime. It's like a restaurant. They have gardens, walkways, and places that you can go. We just wanted to look at a two bedroom and two bath apartments, but they actually have many floor plans to look at. Their rooms are big. It's a modern facility and it’s impressive.