Haven Health Sierra Vista

Anna87

My friend's father was at Haven Health Sierra Vista for seven months. During that time, they lost many of his clothes and blankets. Also, my friend had been washing his clothes for six months before she found out that washing clothes was included in the price. The CNAs were wonderful. They always gave him baths, and he said he always felt cleaner. The head nurse would talk to him while doing her work or if he was lonely. She took very good care of him. They would call every time he fell. However, towards the end, when he was failing, my friend was not happy with their care. He was in a double room. He had space for the clothes that we gave him. They put bumpers when he started falling out of bed and stuff. When he needed oxygen, he had his oxygen right there, too. The room was always clean. They had regular social activities, which were good. He loved them. They would come and take him. It's not just him, but we would also see them with other residents. We loved seeing him do activities. He was happy socializing.

Robert

Rooms were adequate, food was fair and the staff were like little robots. Just did what they were told even though they knew the patient was not willing or capable. The Dr on staff that came around when she felt like it was the worst Dr that I ever meet. If I were to give stars to this place, they would have to own me several.

Lynda

My mom is staying at Haven Health Sierra Vista for long-term care. It's a very safe place. At night, you have to let them know if you're coming after 5:00, so they will let you in. They have you sign in and sign out when you come and go from there. There is a 24-hour nursing staff on duty. There are two beds in the room. They have a very nice dining area where the patients can go down and eat with other people, or else the staff will bring the food to them in the room, so they have that choice. They have a code to let the patients in and out of the door, so they keep tabs on them that way. They have physical therapy right there at this place. They have physical therapists. All the staff is very friendly, knowledgeable, and caring. They are nice to the family, the visitors, and the patients. The patients don't complain. They have arts and crafts, jewelry-making, and painting classes. They have a staff member that will help them with that. They have a Wednesday night Bible study. Every room has a TV in it, so if they want to just stay and watch TV, they can do that. They have lots of activities. Some people can go on the bus and go to different places, and it is handicapped accessible. If the patient chooses to eat in the room, the food is not overly warm. My mom likes her food warmer than it is when it comes to her. But other than that, it's a very clean place. They do laundry. Everything looks really good. There are no bugs. Right now, they've gone through some renovations. They have long-term care for people with dementia, Alzheimer's, and people who cannot walk without assistance. But they do not offer any kind of church service on Sunday mornings.

ReviewerRD#0807t

I toured Haven Health Sierra Vista. They're doing a lot of upgrades, and I kind of came in the middle when they were still working. They were adding rooms. They had a beautiful new place to work out like a gym. It's a gym for people that need physical therapy, so that was brand new and beautiful. I would say that was what impressed me the most about it. The staff who toured me was good. She was kind of busy and I kind of interrupted her. I didn't have an appointment, and I just walked in, but she just stopped everything and gave me a tour just like that. They had a new gym and they had parking. No pool. They had a dining area and a little atrium where you can be semi-outdoor if you want to be with your family. There's a big table where you can sit in a patio area. There is no outdoor or garden or anything. With regards to location, it is in the center of town. It is near a grocery store.