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The Citadel Senior Living
520 South Higley Road, Mesa, AZ 85206
Featured Review
5
|
November 16, 2022
Overall a good place. Staff treated my mother well and took good care of her. Rooms were clean and seemed to be kept clean on a regular basis. Staff was friendly.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$1,695/mo
Care Types
Assisted Living, Memory Care, Independent Living
Bedroom Type
one bedroom apartment, studio
Starting Price
$3,872/mo
Care Types
Assisted Living
What you can do with Caring
About The Citadel Senior Living in Mesa, Arizona
The Citadel is a senior living community in Mesa, AZ that provides the gamut of senior living options, from independent living apartments to nursing care. The community is designed to help seniors transition from independent living to assisted living with ease. On staff are registered nurses, licensed practical nurses and certified nursing assistants, and residents can receive a wide range of assistance and health services here. Residents are also encouraged to socialize and take care of their health and wellness, with a variety of organized activities.
DAILY CARE
Nurses provide care for the community’s assisted living residents and nursing care residents, depending on their needs. Many residents receive help with daily activities such as grooming, bathing and dressing. They also help manage residents’ medication schedules. Nurses are on call around the clock in the event of a medical emergency.
Filling prescriptions is convenient here at the community’s pharmacy. Physical therapy is also available on-site.
FACILITIES AND AMENITIES
Citadel Mesa offers spacious, wheelchair-accessible studio apartments, and one and two-bedroom residences. Amenities include cable TV, a pool, and laundry and housekeeping services. The community provides shuttle service to local sites and parking, plus an on-site barbershop and salon.
Many reviewers have praised the cuisine at Citadel Mesa and have compared the main dining room to a restaurant. The community has an array of dining rooms, with the main one located on the ground floor. Residents can also opt for room service. Other on-site amenities include a community library and a bank.
ACTIVITIES
Residents can stay fit at the community’s fitness center, or at an on-site putting green for those who prefer the outdoors. Residents also have the opportunity to take part in organized outings to nearby restaurants, shopping complexes and other local spots.
Citadel Mesa residents have lots of opportunities to socialize and learn with bridge, bingo and card games, and classes that teach cooking or arts. The facility assesses each resident to learn how they prefer to socialize. The community also hosts church services of various denominations.
To learn more about this provider’s license and review other available state reports, please visit:
Arizona Department of Health Services Public Health Licensing
Services and Amenities of The Citadel Senior Living in Mesa, Arizona
Aquatic Amenities
- Swimming Pool
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Room Amenities
- Cable/Satellite In Unit
Kitchen Types
- Kitchenette
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Guest Parking
Languages
- English spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Medication Reminders
On-Site Services
- Religious Services
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- Dining: Restaurant-style,Private dining room
- State Licenses: AL6875
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
3.0
Costs for The Citadel Senior Living in Mesa, Arizona
Assisted Living
$3,200
Starting Price
Memory Care
$6,000
Starting Price
Independent Living
$1,695
Starting Price
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Reviews of The Citadel Senior Living in Mesa, Arizona
Eva13
2
|
October 14, 2024
My mom was a resident of The Citadel Senior Living. All of her clothing was gone. They moved her from the room that was nice with carpet into the concrete room with no furniture, just a rolled-in bed. Everything was gone. She came out there with bruises all over her. I took her to the emergency to have her looked at. The presentation was very good, about walking in and showing me. It was deceptive. It was horrible. It was a bad experience. I didn't eat a full meal, but I did go there and have some snacks while she ate a meal in the dining area. It was good. The food was fine. The facility was lovely. It was beautiful. It's a big apartment-type complex, and then it has a big clubhouse in the front, which is nice. The room was overlooking the city. It was a nice second-story room and it was beautifully furnished. She had a bedroom and she had a bathroom. It was just gorgeous. It was perfect. I couldn't have asked for anything more. It had a kitchen and everything. They have a spa, a salon where they can get their nails done and that's something my mom did. They got bingo or something. They have stuff they do. These people are very bad at assessing people. As for the value, it's overpriced. I'm sure they didn't mean to be deceptive, but they were deceptive. They should have paid attention, they should have just straight up asked, "Does she belong in memory care or does she belong in assisted living?" Could have been more a little direct instead of waiting to see from their standards. I didn't even know what memory care was at that point. I had no idea. They could have educated me a little bit. They didn't handle this situation very well at all.
Travis Wayne
5
|
November 16, 2022
Overall a good place. Staff treated my mother well and took good care of her. Rooms were clean and seemed to be kept clean on a regular basis. Staff was friendly.
Larry
4
|
December 21, 2021
We went to The Citadel Senior Living. We toured the facility. It's a nice facility with many amenities. It was clean. The staff was good. The rooms were slightly smaller than the other place we went to. One of the drawbacks was the laundry. There was no laundry facility. The rooms and the appliances were old.
Staci
4
|
July 25, 2021
I liked it. The assisted living part was a newer building and everything looked more up-to-date and clean. It was big enough that the rooms were a little bit more spacious. She showed me their schedule of activities and they had just finished one while I was doing the tour. I saw the activity director who was nice and energetic. It seemed like they had a lot of fun doing a target practice even though I did not witness it, but I asked them if the family could come over and participate in activities with my mother in law, and they said yes, which I thought was nice because my kids would enjoy coming there and doing something fun like that with grandma. They have a community salon, a chapel, and a swimming pool where they take the assisted residents out for swimming activities. The staff was all very nice and very hospitable too. They all said hello and greeted me. It was just a very welcoming experience. Everyone that I talked to, from the beautician to the marketing person that was giving me a tour was very nice. I even showed up an hour before my scheduled time and they were still very nice to me and accommodated me.
Edward
5
|
June 25, 2021
I've decided not to go with The Citadel Senior Living because I'm not ready for the all-inclusive idea. I prefer just a humble living, simple, and do-it-myself, in a nice environment. I did not go on the tour but I met with the woman staff. We sat down in the office and we spoke for a while. I must admit, the place was beautiful, in a nice setting, and an ideal environment. I did manage to observe a few residents there, of course, I didn't speak to them. It was somewhat quiet, and it was a nice setting. They have courtyards and they described to me that meals are prepared by chefs. They also have weekly cleaning, you have somebody come in and do the linens. They do shopping too and there's transportation accessible for that. The staff was very pleasant and informative. Most importantly, she listened and she understood what I was explaining to her. That for me was very helpful. I didn't see much activity but the staff described some activities to me and they seemed appealing.
Kathie
5
|
May 7, 2021
We are going to be in the independent living at The Citadel Senior Living. They have just about everything. They have two meals a day, which is what we prefer over three meals, they have all the utilities including cable TV, and they do housekeeping and sheet laundry once a week. They also offer for you to do your own laundry, and they provide the laundry soap, too. However, if you want to, for a small fee you can have even your personal laundry done. They have a chapel, a heated swimming pool, a jacuzzi, a large, lovely dining room, and a very nice menu. The lady who was in charge of the tour is very good at what she does. The staff we saw was very friendly, but we really didn't interact directly with them because the manager did the tour and everything. The Citadel Senior Living is probably the oldest senior living as far as anything we looked at, so for the age, it is excellent. They have modernized and upgraded the apartments so that they don't look like they are twenty years old. Also, it was more affordable than others. They gave us a larger apartment than what we asked for, and the money was fabulous. Normally, they charge extra for covered parking; in fact, several of them did that. However, the staff said, "I don't think that's being used, so you can use that one," so we are getting covered parking without having to pay for it because that was an extra twenty-five dollars a month.
Lyle
4
|
April 4, 2021
The Citadel Senior Living was a big facility, things seemed to be spread out, and it didn't appeal to me. It was three stories. I want something smaller and more compact than that place. I looked at both two-bedroom and one-bedroom apartments. It was just big and spread out, the library was down this hallway, and down another hallway, and a different building was the physical therapy, and over there was the dining; it was just something I didn't care for. The staff was nice, I don't have any complaints with her, she was very friendly, and answered questions, and I thought she was honest and frank about the place. We went by the dining room, there was nobody there, and the staff was there taking a break. It was a big dining facility.
Paul
5
|
December 20, 2020
I toured here. I'm looking for assisted living, and they seemed a little bit more set up in that direction. Everything I saw there was five stars, the rooms, the personnel, and the facility. They seemed very helpful, and they gave me some information that I'm still following up on as far as financial assistance. I was there for an hour. They had activities ranging from games to movies to exercise. I found those to be quite adequate; I didn't see anything out of place.
Jana
4
|
May 20, 2020
We went to The Citadel Senior Living. It was bigger than the other place we saw, we liked the rooms, and they had better amenities. We stood outside but nobody came to help, and I had to look for someone to answer our questions. Their facilities were nice, they had a pool, and a big dining room with good food.
T rey
5
|
February 7, 2020
My father arrived here at the end of October 2019. The rooms were clean and the right size for my dad. The interactions with the staff was excellent. Dad liked to go the the dining facility and socialize and liked the music provided. The community offers many activities that many appear to enjoy. The first staff members we met with were Jordan and Shana. Jordan was helpful and showed us around. From the start we knew dad would be happy here. Shana was also helpful and they both made a great team. I cannot go any further without thanking members of the team such as the care Teca gave dad to the friendliness of Nate. There were others in the staff that took great care of dad and I appreciate that care and love that was shown to my dad. Dad loved the names the staff called him. Pops, Papa, and Dad. He loved it. I cannot forget the staff in the dining area. They showed patience and love for dad. Dad told me how he loved it it there. If I did not name you by name, it is because there were so many of you that loved and cared for my dad. I can't express the care and compassion that was given to my dad in his final days. Our family thanks you and appreciates the diffuclt task you face each day while keeping a smile and a positive attitude and never making us feel like we were a burden. In fact you made us feel like family. Thank you.
Heather
4
|
November 16, 2019
My tour at The Citadel Senior Living was quite pleasant, the people were very cordial and helpful. They took me to see a model room, it seemed sufficient and I liked about the bathroom was that the bathtubs were easily accessible so they can go in and out without having too much difficulty. The room sizes were big enough for a person, and it was quite clean and nice. Everything about the community was very pleasant. I saw their dining room and their library too, it was quite pleasant.
Claudia
4
|
June 24, 2019
The Citadel was a little bit older, but I like their setup. I think the staff member was new because the few questions we asked, he didn't really know the answer, but he gave us a good tour and he showed us the rooms. I liked their 1-bedroom. He also told me I had the choice between carpet and non-carpet. The living atmosphere was very easygoing. There were people sitting out in verandas and some were in the lunchroom. He also showed me the recreation area. They had a pool and an exercise area. Overall, the staff was nice and friendly.
Danielle
4
|
April 15, 2019
The Citadel Senior Living was a nice facility. I mostly talked with the manager, but she was very nice and informative. The room had a small kitchenette. But they wanted the residents to be active and social, and so the people would want to be in the main common areas. The dining area was nice, it looked like it had a normal diner/restaurant environment. They had a crafts area, a church on site which was nice, and a TV room or gameroom.
Sue
4
|
March 28, 2019
I liked it. It was clean, very nice, and friendly. The gentleman who took us on the tour was very knowledgeable, nice, and gave us a lot of ideas. The rooms were clean and small, but then most of the rooms in these areas are small. There was a library, a small gym area, and a pool.
Suzie
5
|
August 20, 2018
The Citadel Senior Living was fine, but we live in a larger home and the 2-bedroom apartment there was just too cramped for us. They're older and just didn't have any appeal. Also, you have to walk from your apartment all the way down to the dining room, and it was really a hot day when we were there. I knew I wouldn't be able to do that if we lived there. They have buses that take the residents to different place. They have a laundry service, but it's a little bit of a walk for me. I wish it was a little bit closer. The staff member who gave us the tour was fine. They have church services in the little chapel which is something that's helpful to us. We visited with the residents there, and they said they didn't like the food. I don't know why because it didn't look too bad to me.
Mary Ann
5
|
June 23, 2018
It was very nice. Everyone was very professional and on time. I had a really good tour of the community and got a great explanation of the amenities. There were two different rooms. They were doing a good job. They had a dining area, workout facility, garden outdoor area, and activities like Bingo and cards. It looked like they had a good offering of food.
April
5
|
August 22, 2017
I've only been here at Citadel Retirement for two weeks. There's so much to do, you'd go crazy trying to do it all. I'm very happy I moved here and I think it's the perfect thing for me. The staff is very helpful and welcoming. The food is very good and you really get a lot. They have transportation to any medical appointments within a 10 mile radius and they go to just about any store you would want every week.
Pat
5
|
July 17, 2017
My sister is going here and her husband is already there. They're reasonable, and the rooms are great. She is going to be in a one-bedroom. It is spacious, good, and exactly what we were looking for. They have a van that takes them to the bank and the store. They have aerobics, craft classes, pizza nights, barbecue nights, and a lot of activities. They're very open to taking her and have been very friendly.
jason470565
5
|
June 1, 2017
I liked Citadel Retirement a lot. I liked the meals and the camaraderie. It was very clean. The person that gave me the tour was very knowledgeable. They had different activities like sewing, cooking, cards, and bingo. They had a stage where they do modeling, and they also had music nights.
SearchingSara
4
|
April 29, 2017
After 2 trial days, my mom is rather comfortable with the choice of The Citadel.
Sharon366737
5
|
January 10, 2017
It has a lot to offer for all ages, and that impressed me. The staff that assisted me was wonderful. She was very informative and friendly. She even called us back the next day. At that time, everybody was busy with games in the game room. There were lots of activities.
Mark680382
4
|
June 17, 2016
We liked it. It’s a very nice place but farther away than my mom wanted to live. The staff was very pleasant and friendly. They offer a lot of activities for the residents. I would rate them highly.
family member16
5
|
March 30, 2016
My visit to Citadel was good and homey. The rooms were nice and just the right size.
Carolyn117308450
5
|
December 20, 2015
I thought the apartments, staff, and food here were good. They have exercise classes and a swimming pool.
Caring109814950
5
|
July 4, 2015
I went to visit Citadel. It was a wonderful experience. It is a perfect place to live. The staff was absolutely wonderful. The apartments were absolutely beautiful. They were spacious. Their dining room was excellent. They have everything there. They're 100% covered on any and all activities. Security was fine.
Doug20
4
|
July 4, 2015
My mom is here. Our impression is very good. She has moved from independent living to assisted living. She has a studio, and it is spacious. The dining room has a clubhouse feel to it. They have something to do every hour of the day like bingo, exercising, and fieldtrips. It is very safe and secure.
Diane107796450
5
|
May 28, 2015
My father moved to The Citadel Retirement. What we like about it is that it is a newer facility, and it had the capability of being independent living now, but assisted living later if it's that what he needs. He liked that his meals are provided, and they are doing his laundry and cleaning his apartment for him, which he enjoys. He likes the activities every day, and he can just show up and get involved with those. They really got a lot of residents engaged because he had gone to several different activities, there are always a lot of people there wanting to do it, so it's fun and he is making a lot of new people that way. There is also an emergency button in his room, and once a day, he has to push the button to let them know that he is up and moving. If he doesn’t push the button, they come up to his room. He also needs to push if he needs help, and he likes that.
Donald39
5
|
May 23, 2015
We took my parents here. They’re awesome and more than helpful. My parents did eat there; they said the food was very good. The apartments are decent and a nice size.
Barbara105399450
4
|
April 18, 2015
I met one very friendly person at Citadel Retirement. I like the fact that they had outdoor porches, and the room I saw had a nice storage space on the outside porch area.
Caring93975750
5
|
October 22, 2014
We toured The Citadel and we were very impressed. The staff was very amicable and very friendly. They gave me the right information that I needed. We went ahead and took a tour of the independent living. We talked about it, and the staff was very nice and personal. I had a good feeling about it as far as atmosphere. They have a spa, and they transport the residents that need to go to doctor’s appointments. The independent living rooms can have a kitchen with a stove, microwave and refrigerator. They’ve got activities going on all the time. They have specific days every week where they can take people to go to a movie, to a restaurant or go shopping at places like Michael's, Walmart, and Target; so it’s really so nice. It’s a new facility and it’s very spacious. Overall I didn’t see anything negative at all; it was great. It is really close to where my mother is living now, and that’s where she does all of the shopping and hobnobbing around stores and groceries. Everything is right there so she’s familiar with that area.
Caring88000350
5
|
June 27, 2014
We were able to visit and this facility is very nice. I think everything is very nice because I don’t remember anything that was negative about it. I can see that there's quite a few activities going on there.
Caring83237950
4
|
May 30, 2014
Citadel Retirement meets my needs; that is why I chose them. It is not independent completely. It is somewhat/ halfway into assisted. My first impression of it was very good. The staff's work ethics are very good. I have a private apartment. It is very good. It fits my needs very well. Regarding food though, I don't have any outstanding comments about that.
Mandy1
5
|
December 31, 2013
Everything is awesome we have no complaints. The staff is excellent and great. They take him to his doctor's appointment and they had a lot of activities
Kathy72604550
3
|
October 31, 2013
It was nice but they only had a third floor apartment available and no washer and dryer in the apartment. The people seemed pretty good. The rooms, the size of the apartments and the location were very nice. They could just add a washer and dryer into their apartment so that the residents don't have so far to go to do their laundry.
Caring 3239
4
|
May 23, 2013
My husband's great aunt used to live here. She had her own apartment, and it was clean and organized. She was pretty happy during her stay there.
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