SYNERGY HomeCare of San Antonio San Antonio, TX

Gilbert A_1

They give me updates about my dad when they are there. I like the communication.

Jean G_18

I couldn't do without my caregiver. If I am unhappy with the caregivers in the past, I just said that I need somebody and they try to find me somebody different. I particularly like the caregiver that I have right now.

Bob A_11

There is a little bit of language difficulty with our caregiver, but it isn't too bad. There is always room for a little improvement. We have had consistency. We have had the same caregiver since January.

Marina G_1

They only come once a week. It allows me to take care of things without any worry. I like the caregivers and their willingness to be helpful.

Juan Jose **NAME ALERT** G

They provide the services in a very professional way. They have been keeping up with their schedules, they do their job in a very professional way.

Isaias V

Emily has helped us out a lot. They provide good service and communication.

James H_69

They worked very efficiently, was very easy to work with, and did what I asked them. I like the efficiency of their workers.

Robert A_37

Synergy is for me. It's taking care of him, so I have time for myself. I'd say it's good. They have someone here that can do the hirer lift so I can help him get in his wheelchair. It depends on the caregivers. Some aren't good. The current caregiver is good.

Jose Eliodoro C

They help the most by helping me in and out of the shower. I like that the caregiver keeps me well informed.

Felicia Matinez B

The caregiver made sure my dad didn't fall when he was transitioning from his wheelchair to bed and chairs. I haven't had any problems with anyone with Synergy. The person they sent was very caring with my dad.

Howard H_16

They help by bathing. They are responsive when we have a concern.

Marie C_13

The agency went above and beyond everything we needed. I like their responsiveness, competency, and flexibility in scheduling.

Rita D_6

We couldn't do without it! It gives me peace of mind to know I can count on them. We have had very good care.

Kimberly T_4

They take him outside to get some fresh air. They adjust their schedules where it works out for everyone.

Anonymous_7578

They have helped the most with getting him on a routine. I would recommend them because they were able to accommodate me with the same person every day.

Fiencio A

They are very helpful for him. They have been able to meet his needs. I like that the gals have been very friendly and very helpful.

Gladys M_4

Jessica always helps me, she helps me with getting breakfast, and lunch. They are always there for me, and they are helpful.

Edward O_5

It is difficult for him to get up and go to appointments and they help him. We like that they have a caring attitude.

Eric W_6

The caregiver would come over to make food for us and do similar things that we needed around the house. The caregiver was very easy to talk to so we liked them a lot and would recommend the services for their caregivers.

Shirley H_17

They have helped the most because she's available if I need her. Juanita is great. I haven't had too much connection with them.

Christian Frederick L

They help my husband take a shower. They give me the help I need.

Weida Beth B

It is nice to know someone is there when I'm away. We have only had them for 5 weeks so far, but they seem to be consistent and seem to be able to take care of mom and what she needs.

Alton K_1

They do what they are supposed to do. They could have continuity of people.

Anonymous_6524

If it helped him it helped us, and when a patient has dementia and one large challenge is routine, otherwise they are likely to not cooperate and they were very routine and they stuck to the routine. I liked that they were consistent with their provisions.

Anonymous_6498

It was mostly just companionship. I like that I got the right CNA.

Alice Maria B

My social life impeded my needs. They had a more humane treatment compared to previous home care companies.

Provider Response

Janice M_8

The caregivers do the hard things that I can't do. They could improve on communication.

Anonymous_5923

They helped with my husband and my husband liked his caregiver. They were very helpful and cooperative.

Anonymous_5858

They helped the most by doing things around the house I can't do. They could improve the number of caregivers available.

Provider Response

Jolene B_1

They gave me the relief that I needed when I needed to help my mom later. I liked the agency because of the ladies who came out to help my mom, and the process to get help was straightforward.

Provider Response

Penny R_2

The agency is helpful by taking care of my mother for me. I like that they have good caregivers and they are reliable.

Provider Response

James "Jim" K_1

They helped the most by encouraging me and being there to help me. I like that they handled things well.

Provider Response

Tina M_5

My mom looks forward to the aides coming. The aides are very caring. They watch her well.

Provider Response

Mellissa Z

They made it made it easier for me to go to work and still have someone with my parents, and keep her environment clean. The caregivers are high quality people very professional.

Provider Response

Anonymous_5489

It's very positive. The caregivers can relate with her and communicate and work well with her. They are in tune with her emotional needs because she does have dementia. They're good at redirecting her. Their staff is on time and professional. They keep a detailed record of the care they give my sister-in-law during the day.

Provider Response

Charles N_4

The caregiver was very friendly and didn't mind any job we gave her. Synergy is very friendly and knows what they're doing.

Provider Response

Sue Z

They seem to be knowledgeable in patients like my dad. I like that they are reliable. They are much more reliable than our first company. We are impressed with that.

Provider Response

Anonymous

I am very happy with some of the caregivers, but we have had some difficulty with scheduling. We have not been able to get what we need from them. Some of the caregivers are incredibly responsible and dependable. I appreciate the quality that some of them are. There are some people in the office that are also very dedicated to serving us.

AnonymousNOMX

Whoever came did not seem to learn how things are done in our house. They had to keep being directed. They came to help with meals, and we had continuing problems because they didn't seem to know how to cook a meal. They were not competent. They primarily were here to help out, but I would have liked them to be a little more understanding of how I felt things should be done. Things worked out okay at first. They had problems with getting a meal prepared. They put the equipment in different places than where they were taken from.

Provider Response

Fred B_3

I like that they send good caregivers to help my loved one. They just have a way with my loved one and can get them to do things that others cannot. My loved one responds really well to their caregiver. Having someone there that my loved one likes and that keeps me up-to-date is really good.

Ruth P

I'd tell a friend that SYNERGY HomeCare has great services, when I wasn't happy, they changed it. SYNERGY HomeCare has made life easier by having someone here with house work.

Feyga G

SYNERGY HomeCare is doing their jobs the way they promised they would. The services from SYNERGY HomeCare have made a positive impact on my life. They are helping me physically and with things around the house.

Helen S

SYNERGY HomeCare has caregivers who were just fabulous. The office as well was very helpful. They genuinely cared for us. SYNERGY HomeCare helped with relieving me so I could get out of the house. It gave my loved one the opportunity to talk with someone else besides us.

Bette S

SYNERGY HomeCare caregivers are on time and thorough. SYNERGY HomeCare allows us to have free time and takes care of my loved one's financial and personal matters.

Carmen J

The caregivers SYNERGY HomeCare sends are good. It is really helpful that my caregivers clean my house and help me prepare food.

Vidal C

We started out with a caregiver that was great. The last caregivers were quite a problem, though. Again, the first caregiver was wonderful for my father, but the second one did things that were strange that didn't help my father's dignity.

Provider Response

Robert H_6

SYNERGY HomeCare was very caring and matched our expectations completely. My dad was comfortable and comforted by the caregivers SYNERGY HomeCare sent to us. We were able to rest knowing he was taken care of.

Lisa A_7

SYNERGY HomeCare is excellent, cares about their clients, and goes above and beyond. SYNERGY HomeCare made everything easier because they helped with bathing, dressing, meal prep, etc.

Minvera K_1

I would tell someone that SYNERGY HomeCare is very professional, cooperative, on time, that they do the work they are supposed to, and that I am very happy with them. I am much happier with the services and that I have company and companionship.

Irene263773

I hired Synergy HomeCare of Greater San Antonio for two months. The caregivers helped me watch my husband because he needed two people to make sure he didn’t fall during his exercises. There were three different caregivers who were wonderful. The agency was very nice, but they don’t have enough men working because I would have wanted a man to take care of my husband.

Provider Response

Ella P_1

I believe that SYNERGY was able match the caregiver up beautifully. They asked if I wanted somebody that is chatty or quiet. They actually sent a person that grew up close to where my mother did. The caregiver that works with my mother is from the same area. They talk recipes and cook together. The caregiver has become like family. The manager asked the right questions.

Harriet L_1

SYNERGY is available and they do a good job. SYNERGY needs to keep doing what they're doing.

Raul186045

I needed a caretaker for one night, and I used Synergy. They assigned a good, very courteous, and professional person who got here at the time we requested. The processing took a long time. They refundable deposit didn’t get processed for about three weeks. As far as the caregiver, she was excellent. She did not do housekeeping; she provided my medicines and checked and re-checked my bandages. She did all of that according to the instructions by the doctor. The person who did the presentation for their company did a very good job in identifying what services they provide; that is why I decided to go with them. I liked their presentation as opposed to others.

Texas2Step

warm, professional, caring in-home companion and service to our mom, who wishes to remain in her home. All at our local San Antonio Synergy have been warm, caring, and professional, and have provided much needed help to me and my siblings. Especially helpful so far has been driving Mom on errands and to appointments, grocery shopping, planning and preparing nutritious meals and snacks, helping her do her exercises, and being enjoyable company. Always available whenever we have concerns or calendar to discuss. Mom is very pleased, and is able to remain in her home as she desired.