Griswold Home Care - Houston Southwest Houston, TX

JVick

We used Griswold for my father's care for several years. In the beginning, they were great, and my father just needed basic care such as cooking and light cleaning. As time went on and he needed more care, things began to change with this company. Caregivers would call out at the last minute and Griswold would tell us things such as: "he lives too far out, it's hard to find people willing to drive there", "can you take care of him today, we have no one". The same caregivers would call out multiple times, arrive late, etc. with no consequences. We would request those caregiver be removed from his rotation and they would tell us they were running out of people. One example: my father fell, the caregiver called 911, never called us, and didn't report it to Griswold. We did have one caregiver who provided exceptional care for our father for three years, she was the only reason we stayed with Griswold. My advice do your research, they provide promises but cannot deliver.

Rocky G.

It's hard to find people you can trust with your family members. The caregivers have just gone out of their way to help. I recommend speaking with them in person if your in need.

Friend

Griswold Home Care has assisted my 2 friends for several years. The office staff has always been available and goes out of their way to help. The caregivers have been kind and efficient. I have recommended them to others and will continue to do so.

Provider Response

JaneWallace

Have you ever wondered what Home Health care for a loved one or yourself looks like? I sure did! I checked out many care giver companies. I feel blessed that I found Griswold Home Care in Houston. First I needed to get care for my 95 year old sister. She was having trouble walking (painful hips) and was frail but mentally alert. My sister and I were interviewed by the owner. The company makes a great effort to match the client with one of their caregivers. They did an excellent job to get a lady that could take care of her physical needs and help keep her mentally happy, which was not an easy job. Shortly afterwards I fell and broke my left leg and damaged my hip. At 85 years old that is not good. While I was in rehab I called Griswold to help me when I went home. I knew of their excellent help and reasonable fees from helping my sister. The ladies they have sent to help me are honest, kind, caring, and skilled. In addition to caring for me they have done a good job keeping my house in order. They also drive me to my Dr. appointments and to the beauty shop to get my hair done which makes me feel so much better. Having used Griswold Home Care 2 times now I can highly recommend them as the top of all companies providing home care services.

Bobbie

Griswold Home Care - Houston helped my mother-in-law with bathing, washing her hair, getting her meals, and watering her plants. The caregivers were great and they really took care of my mother-in-law. They were a wonderful company and they were very personable. I think they really did a great job.

Provider Response

CW34

Heres my story... About 18 months ago, my sister and I realized that my parents needed a caregiver to be present in their home 24/7. My father has Lewy Body Dementia and Stage 4 cancer and my mom has Alzheimer's. We started with one company but there were problems. Caregivers were not dependable and petty disagreements between caregivers distracted from my parent's care. We also did not have a clear idea of what had transpired during our absence. We decided to switch to a different company, Griswold. A major difference is that these caregivers are Certified Nursing Assistants. As my dad's challenges have progressed, I have seen the benefits of having caregivers trained as CNA's. I needed help taking him to the doctor. Both of the caregivers knew how to speak to him to get him in and out of the car and assist. I also watched as one of the caregivers let my dad do as much as he could to eat on his own, quietly encouraged him, and then, helped to ensure he got enough to eat and drink. She had a calm and caring manner about her which was soothing to me also. I am grateful, we made this choice to change companies. We also have a portal to see and hear how the day and night went. I would highly recommend this company.

Provider Response