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Visiting Angels - Austin, TX Austin, TX

9811 Anderson Mill Road, Suite 175, Austin, TX 78750

(800) 558-0653 (Caring Family Advisor™)

4.5

(18 reviews)

Offers Home Care

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Visiting Angels - Austin, TX
Visiting Angels - Austin, TX
  • Top rated on Caring.com

Austin, Texas 78750


2.0

(18 reviews)


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Home Care

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Reviews of Visiting Angels - Austin, TX in Austin, Texas

4.5

(18 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Sandra A_15

    5

    October 18, 2024

    I am a current client of this provider

    I couldn't do it without my caregiver. I would recommend Visiting Angels because they are friendly.

    Debbie D_17

    5

    October 15, 2024

    I am a current client of this provider

    It helps with the daily duties. My mother loves the company. She gets assistance with her personal care and grooming.

    Tom W_18

    5

    September 27, 2024

    I am a current client of this provider

    They have helped the most by freeing us up to do our jobs. My wife and I had to stop working when he first needed help, but now that we have Visiting Angels, we can go back to work. The communication is really good and the quality of care has been good.

    Provider Response

    Thank you so much for your wonderful review! We're thrilled to hear that our services have made a positive impact, allowing you and your wife to return to work with peace of mind. It's great to know that our communication and quality of care have met your expectations. We're honored to be a part of your support system and appreciate the trust you've placed in us.

    Lisa H_28

    5

    September 24, 2024

    I am a current client of this provider

    She needs a lot of care so they help her get up with toileting. They help her with showers and getting changed. They help with meals and laundry and light housekeeping. I like that they help keep her safe. I like that it seems to be a small business and I can reach them 24 hours.

    Provider Response

    Thank you for your thoughtful review! We're so glad to hear that our caregivers have been able to provide the support and care your loved one needs, from personal care to household tasks. Keeping her safe and comfortable is our top priority, and we're happy to know that our 24-hour accessibility and personal touch have made a positive difference. We appreciate your trust in our team and our commitment to quality, personalized care.

    Mike K_18

    5

    September 19, 2024

    I am a current client of this provider

    They fulfill her wants and needs. I like that they are accommodating.

    Theresa H_15

    3

    September 19, 2024

    I am a past client of this provider

    She couldn't do what we needed her to do. When they first sent someone else, she was a sitter and not a caregiver.

    Anonymous_1724748958

    4

    August 27, 2024

    I am a past client of this provider

    I like that they were accommodating. They could have sent the same caregiver.

    Brent R_2

    5

    August 23, 2024

    I am a past client of this provider

    The agency was consistent and communicated with me. I liked that they were easy to work with.

    Mike M_36

    5

    August 23, 2024

    I am a past client of this provider

    They helped the most by being very flexible and would let us have Ronda a little more time or a little less. I liked that Ronda was great for us, and she was not too hot or not too cold.

    Anonymous_1724244606

    5

    August 21, 2024

    I am a current client of this provider

    The quality of help is great. I can reach them easily and they are responsive.

    Lauren B_4

    5

    August 9, 2024

    I am a current client of this provider

    Even though there were some challenges with caregivers showing up for shifts, they communicated really well with us. I like that they have been able to provide consistency for the most part.

    Roxy B

    5

    July 29, 2024

    I am a current client of this provider

    In every way possible, they had made our experience positive. They found the perfect match for Dad, and she is indeed an angel.

    Provider Response

    Thank you for your kind review! We're honored to have provided a positive experience for you and your family. It brings us so much joy to know we found the perfect match for your dad. It's our goal to find the perfect match for each and every client, and we're honored to have helped your family. You are in good hands with our angels.

    Rich M_4

    5

    July 26, 2024

    I am a current client of this provider

    The most helpful has been the companionship. I like that they are organized with billing and customer service.

    Provider Response

    Thank you for your wonderful review! We're thrilled to hear that you enjoyed the companionship we provide and that it was helpful for you. Our team takes pride in providing excellent customer service and a smooth billing process. We strive to make our customers' experience the best it can be. Thank you for trusting Visiting Angels!!

    Anonymous_1721834563

    5

    July 24, 2024

    I am a current client of this provider

    They communicate with me. My mom really likes to her.

    Provider Response

    We're so glad to hear that our Office Staff are keeping you informed of our visits and that your Mom is happy with her Caregivers. That is so important and we do our best to provide a good match. We appreciate your feedback and for trusting us for you in home care!!

    David K_32

    5

    July 15, 2024

    I am a past client of this provider

    He praises the caregivers they sent out. My father had a good time. He said the company was great and the care provided was good.

    Provider Response

    Hi David, It's wonderful to hear that your father had a positive experience and enjoyed the care provided by our caregivers. We're grateful for your praise and are pleased that the service met your expectations. If you need anything further or have additional feedback, please don't hesitate to let us know. Thank you for choosing Visiting Angels!

    Joan M_40

    5

    July 12, 2024

    I am a past client of this provider

    She was willing to do whatever is necessary. I like the quality of caregiver.

    Provider Response

    Joan, Thank you for your review! We are thrilled to hear that our caregiver went above and beyond to provide exceptional care for you or your loved one. Our team always strives to provide the highest quality of care and we appreciate your feedback. Thank you for choosing Visiting Angels!

    DB

    3

    May 15, 2020

    I am a current client of this provider

    I did not care for Visiting Angels Austin except for one person we have there. I did not care for it because it was very disorganized and didn't have enough people, and the people they have were not well-trained except for that one caregiver. The services they were supposed to provide my mom they didn't do, except for this one person who would change the bed, make the bed, clean up around, and do the dishes. Their billing was fine, they sent us an invoice and we paid it. We had them for a couple of months. I wouldn't recommend them.

    kookie

    1

    January 11, 2019

    I am a past client of this provider

    I would urge anyone needing a sitter or care giver for the elderly NOT TO USE Visiting Angels. The first sitter they sent out would not let the Brookdale facility staff change the wet sheets that my mother was sleeping in and told the Brookdale staff to leave her alone and let her sleep. She was in wet sheets for about 2 hours. The second sitter they sent out slept in my mother's bed and left mother to sleep on the love seat. When she left in the morning, she left mother on the love seat and her wheel chair half way across the room. So Mom fell when trying to walk across the room to get to her wheel chair. These people are NOT GOOD CARE GIVERS.

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    About Visiting Angels - Austin, TX in Austin, Texas

    Visiting Angels - Austin, TX is a Senior Care provider in Austin, Texas that offers residents Home Care services. Contact Visiting Angels - Austin, TX for more details on services and rates.

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