Touching Hearts at Home - Dayton, OH Kettering, OH

Charles and Nancy S

They kept accurate logs. They were good about providing information.

Pam and Leonard B

It is a help, especially for my husband. They bathe me, he needs a break too. I like that they are dependable and nice.

Kelli S_1

I don't go to my fathers house 4 to 5 times a week anymore because I fully trust them. I like the transparency of the company and that there is multiple ways to get ahold of them.

Mike and Sally M

They answered the call and showed up. They tried to work with me to provide what I needed.

Anonymous_7616

He feels comfortable in their care. They are reliable and good quality of people to help.

Julie R_22

I feel like I can go on vacation because I know that she will not be sitting by herself. I like that the caregivers are interested in my mom. They keep her engaged. She is a very social person.

Bill A_5

It was very good to know they could help take care of her. They provided good care for her.

Virginia N_3

They take good care of my mother. They are very reliable.

Evelyn W_10

The most helpful part is having someone that I could trust. I like that they have good quality people, but they are the most expensive place around.

Anonymous_4369

Some of the caregivers aren't really adept at doing some of the things that I need done so they could have a little more experience in certain areas. Sometimes things get miscommunicated from phone calls, but not in-person.

Vance A

They completed every task that I asked of them. The services are very reliable.

Kathy S_56

The service that's most helpful is the medication and helping with showers. It's also knowing that my parents are getting help, and they'll let me know if there are any issues. They've done a good job of communicating with the family and being creative.

Kathy S_44

The caregiver helps with the cooking and cleaning. I like my mom's primary caregiver, she's very good.

Monique H_3

My caregiver is always on time, she knows what to do. She is a pleasure to be around and does everything good. I would recommend it as the service is good. My caregiver Jessica is wonderful.

Elizabeth P_28

If I didn't have them, I would have to relocate to care for my father. They are reliable, consistent and communicate very well.

Joan P_12

I would like to have a reliable, consistent caregiver. I like the skills of most of the workers.

Luther "Eddie" P

I have very qualified people to help. They are always there.

Theresa B_20

I like that it all is fabulous. I like that it has made all the difference in the world. I like that I cannot live without them.

Susie H_4

They communicate well, and always follow up. They always have some to replace if someone is out.

Pamela H_12

They make sure that she is safe. They seem like they care.

Richard R_27

We just have someone on Sundays, but it is very helpful to us. The caregivers are excellent. They all show up and do what they are supposed to do.

Mariada “Bootie” Z

The services are life-saving. The caregivers have helped the most in all life skills, such as cooking, cleaning, and providing company. I like that we have had excellent caregivers. Their whole team is also very responsive.

Nan W

I was able to get better. If they see a need, they do it.

Chris S_21

He is 91, they are what he needs; they help with daily living. They take care of my father, and he is happy with them, they are friendly.

Thomas M_8

Betty has helped the most by being compatible. We developed a routine with the home care with food prep and bathing. I like everything. I like Betty she is wonderful.

John B_86

The nurse contacted the nurse at the facility and stayed with her until the ambulance arrived. I liked their overall service. They helped my mother as much as they could.

Janet G_20

The agency has made my experience positive because they did everything I asked for. I liked this agency because they seemed to care about their clients, and they were friendly.

Brian A_5

It saves me a trip that I would have to make every day. They are in the building and reliable.

Randall F_1

They help me wrap my legs because of my edema. They provide good quality of care. They are personable and reliable.

Karen M_47

They help keep things organized. One thing I like about the agency is they are kind.

Terry A_4

They accomplished what we wanted. They were dependable.

Cheryl M_30

They have helped them with their activities of daily living. They have great aides who are dedicated and caring. They have great reliability.

Anonymous_7661

I like that they have the ability to carry our errands. They are reliable and fulfill our scheduling needs.

Rick M_11

They do a lot of cooking and cleaning for me. They could have more consistency with caregivers.

Sue B_26

All of it really helped us out. I liked that she helped with physical therapy. We liked the caregiver that came out.

Larry F_10

They've helped me the most by knowing that my sister is being checked three times a day and is safe. I like that they're thorough.

Jenny -

They're very positive with him and let him lead them to do what he needs that day. He gets along with his caregiver really well. I like this company because they are very in tune with his needs and helping my father with whatever it is he needs that day.

Francis S_4

It helps both of us because I need a break, and she needs a break from me because we've been together for 49 years, so she probably gets tired of me telling her what to do. I like this company because they always let me know if someone can't come.

John V_13

It helps a lot because I do not get to do things unless I have caregivers. I like that they are always here when I need them, and that is the best thing I could say.

Cheryl M_24

They were of a critical impact for her. I liked the fact that their aids kept notes so that you could go in and look at the notes that the caregivers gave. Each day, they did a log of how they were able to help my mom that day.

Brenda and Vincent B

They do things I cannot do. They assist with taking care of my husband. They have a lack of consistency. We went through quite a few caregivers already.

Lisa C_27

They went out and walked with her. I liked it when she had a consistent caregiver.

Nancy S_57

100% improved my life. We are luckily enough to have a full time aide, and when we get other aides, they are not that great.

Lindsay W

It has improved the quality of her life. The services have helped give her an extra set of hands and it helps to have someone else there because she is nonverbal. I like that they are really responsive at Touching Hearts at Home.

Vicky J_4

They were able to help my mom with groceries and open up her tablet to Facetime people. I recommend them because they are reliable and flexible.

David M_24

They have really helped her stay alive. She has Alzheimer's and if they were not there it would have advanced much faster. I like that they provide people for my parents even if there might be difficult they come through.

Cynthia B_12

The services are impactful because it gives me assurance that someone is taking care of my mother. I like Touching Hearts at Home because my mother seems very pleased.

Pat M_18

We plan around the days that the caregivers are coming, and because of this we can free ourselves up. I like that they are always fair and willing to work with us, if we have to cancel there is no issue, if we have to have them go to a doctor's appointment and have someone sty with dad they will. All the experiences have been nothing but positive.

Jackie T_7

They are dependable and show up on time. They are very dependable, trustworthy, and have high-quality caregivers.

Norma H_4

They provided good information. The staff is friendly.

MaryEllen R

They are here when I need them. They are very efficient and on time.

Robert K_24

They help my mom but mostly my dad and it's been very helpful for them to have that aid. I would recommend them because they have been great and very helpful.

Cathy G_13

They bring out two of my favorite girls, and they have really been very helpful. I love them! The agency is perfect about sending gloves and things like that as I need. They are reliable, call me if someone will be late, tell me who will be here, and they are a good company.

Aggie and Michael M

I could get out and do things while they stayed and helped with my husband. I like that they are really friendly and the people who came were tremendous.

Irene S_4

They really helped me, so I could go do doctors' appointments and not worry about them. They fulfilled the services that we needed them to.

Irene S_3

They are part of 10 Wilmington Place and they came in to sit with my mom while my father was in a doctor's appointment. I appreciate that they showed up for my mother.

Linda L_34

They keep me on my meds, otherwise I'll forget. They are all really nice.

Nancy P_26

It helps me a lot. They get David up and dress him, which I can't do all the time. Their staff and personnel is very nice.

Sandy and Don P

In most cases, they have been very good help. They are reliable. I like that they have been very punctual.

Betty F_10

They were always there on time and always there to help the patient. They were very caring with the patient.

Dottie S_3

They are friendly, knowledgeable, and caring. I like that they keep in touch if they will be early or late.

Lisa R_16

The agency is reliable. I like this agency because they have good quality aides.

Faye H

She can't see and doesn't walk, so helping her with carrying things or bathing and other things like that is really nice. We have had great experiences with the leadership, nurses, and most of the management and would recommend them because of that.

Christine E

They could have had more consistent caregivers. They were flexible and responsive.

Roberta S_2

It'd be bad if I didn't have them, but I have to do things to help my wife out. I like that they always have people available.

Sue F_9

There were a few times when no one would show up. I could not walk the dog when she did not come. I really like that the caregivers were really nice.

John P_50

It is mixed because of the client, she doesn't like people coming in, but they try their hardest. They seem to be very responsive when we ask them to do something.

Sylvia M_2

The most helpful has been if there is a change in personnel the staff comes out to introduce the new caregiver. They introduce the history. I would recommend them to anyone.

James A_15

They helped us the most by providing effective services and the caregivers were here. I liked that the caregiver who came was professional and knowledgeable about my husband's medical condition and knew techniques to treat him.

Linda Z_4

It provides comfort. I know someone is here with the client all the time. They were able to meet our needs on a short notice. They have been reliable.

Colleen P_4

The caregiver we have has been very enjoyable. She is someone cheerful that we can interact with. From what we have experienced, what they do really stands out from other agencies.

Adele G_1

They've cared for me very well. They listen and are attentive. They care a lot. They always call if someone can't come and let me know if someone else is coming.

Lisa B_28

I had less worry because someone was there to help my parents. They offered a wide variety of services that were extremely helpful to my parents.

Fred K_5

The lead comes out often and checks in with us. They communicate well with me.

Mark M_23

My mom is very happy with the help she is being given. My mother gets the help she needs each day. My mother takes medication, and about three times when we have picked up the pill boxes, her medication has not been given. They need to follow up to let us know why my mother did not take the mediation.

Vernett B

The caregivers are very good. I like that they are helpful, friendly, and caring.

Brian L

They make sure she is groomed and fed. Touching Hearts seems to really care about their clients.

Amy K_12

They have provided care for Mom. I have peace of mind that my mom is taken care of. They always keep me informed.

Peggy P_3

They have made my experience positive by always being pleasant. I like Touching Hearts at Home because they are always on time.

Wanda B_8

They provide really good feedback. They are reliable, professional.

Michael B_35

I am limited on what I can do and where to go in the facility. I am single and do not do laundry well so they help me with that. Touching Hearts at Home are the only ones available to me right now. They are polite and on time.

Tina R_2

It was nice to have someone there every day that made sure their pills were taken. They helped the most with the pills and the care that they needed. They were very willing to work with me for the scheduling that we needed for my parents. We had a couple of people we really liked, and we were able to work out a schedule where everyone was happy.

Anonymous_5345

One thing that they have done to make my experience positive is getting me help very quickly to my aunt. Everyone was very kind. I like how they were able to get help to me quickly, especially on the short notice that I gave them, and everyone was very friendly.

Richard P_7

They take me around on errands, as I cannot drive. They set up my shower and help me with my clothes, clean clothes and basically whatever I need. Touching Hearts did everything for me. They took care of all of my needs and whatever I have to do.

Jon H_7

It is helpful for me to have someone else help her. I know can leave the house without having to worry about her while she has a caregiver with her. They have been flexible.

William "_5

It relieves me of extra responsibility so I can get away. They are reliable. However, they are expensive.

Tim C_2

For a very long time we had a single caregiver, but they moved away. They try to be as consistent as they can because its difficult explaining the needs every time. I like that the supervisor is involved and tries to meet every need for my dad.

John E_14

They keep track of my blood pressure. I like that they seem to care about the people they take care of.

Betty H_30

I felt very comfortable leaving my mother with them. They seemed to be very caring and answered questions appropriately.

Troy B

They help with things like whatever I need done. They help with bathing. I like that they gave us a good caregiver.

Larry R_10

They could probably have more suitable replacements. That would be a really good thing. I like that they have been consistent at providing service. I would consider them dependable.

David L_23

It is the same thing, like I said some are amazing, but others still need more training. Some caregivers are excellent, but there are some that are not that good, so maybe some more training.

Anonymous_5027

They have been willing to do what I need done. They need to be more consistent in the caregivers they send. I have had many different aides.

Ann G_9

They are helping me with transportation and household chores. They are reliable and do what they are asked to do.

Mari Carol T

They have ironed my clothes and we play games together. They are on time and they are willing to help.

Mary R_16

She took me shopping. She took me to the grocery store. She took me to get ice cream. The girls that work for Touching Hearts at Home are wonderful.

Sam S_6

They do anything that is required such as cleaning the house. They are reliable and they are honest. They work hard all the time with you as a client.

Mary L_37

It helps the family, since we work and are not able to lift the client ourselves. It is nice to have people that can do what we cannot. They are very accommodating and flexible with us.

Kathy Z_3

I get to do my chores when they are here. They do whatever I ask them to do. The communication is good. I like their websites and I like all the information they put on it. They have never missed coming to us.

Tammy B_5

The caregivers need to be more educated about the specific needs of the clients. The scheduling is easy, which I like.

Terry R_2

They are very understanding and sympathetic. They are pretty straightforward and reliable. In the end we have ended up with 2 very good aides.

Harry G

They help me with medication. They are kind. They help me get dressed and take a shower.

Debby B_1

The people that they send are always outstanding. I like that they have always been very responsive to any changes when I need to make them to the schedule.

Ronald S_3

The agency needs to be more consistent with the caregivers that they send. The agency needs to work on keeping a regular schedule with their clients.

Monique H

They allowed her to stay in her home for three years after she was diagnosed. They supported the family since they took her to the doctors. They are flexible when schedules needed to be changed or we needed to add shifts.

Alice E_2

The ones that have come to my house have done everything that I've wanted. They work with me and they do their best to get me what I ask for.

Anonymous_4386

They did what they promised so it was all good. I had a long time before I even got an invoice.

Chris L_5

Every time I come home the house is clean. She is so sweet, I enjoy her. They are so kind to me, I fell in love with them the first day they came.

Anita M_4

They helped out with my dads personal care and they gave me a break. They arrived on time when their shift started.

Geraline "Hope" N

The nurse would check my vitals. The caregiver would help me get my strength back. This agency was very good to me.

Kari H

They keep him calm and entertained. They help him. It gives me time to get out of the house. The turnover has been hard.

Teri M_2

They don't just take care of one of my aunts, but look after both of them. They've really saved our care system and exceeded expectations, hopes, and desires. I've already recommended them. They're absolutely, flawlessly reliable and accommodating. They cause me no issues. They handle my issues perfectly.

Susan B_23

They provide care to him and many times I am at home. They help him get up, with therapy, cleaning, eating, etc. The staff is very personable, the caregivers that come to the home are very kind to my husband.

Mark H_10

They helped me do exercises and helped with all of my care that they were allowed to. They are very compassionate, caring, and friendly.

Mildred C_2

We had engaged them to be with my mom which made it so that my siblings and I could live our lives and go to work. They are very responsive to any phone calls and the caregivers were trustworthy and did a great job.

Brett S_2

It had really helped my mom in getting away and getting errands done. They are really good at communication and working with our schedule.

Zach P

They have shown up when they said they were going to show up. They are there on time, and they show up when they say. The ones that have been out there have been really friendly and have done a wonderful job.

Fred M_6

I wouldn't trade who I have for anyone because they have a relationship. They are very compassionate and it is not about the job but rather the people. They work around my schedule and if there is something going on they let me know about it.

Darlene S_3

I do not have to worry as much and I am being care for. So far they have done what they said. I have had a lot of companies and this is the best company.

John P_24

I needed a lot of help, always needed caregivers, and they were able to help out. A lot of the people are really personable. They did what we asked them to do.

Nancy B_31

They help me around the apartment. They help a lot. They help with my shower.

Stephen F_2

The impact is really beyond anyone's control. They can't really have a greater impact. They do a good job providing feedback and keeping Leo's safe. I like that the company is very helpful. I like the portal updates.

Anonymous_3262

I don't have a dedicated person to help, so I would like one consistent caregiver. They're dependable and I like the people that they send out.

Heather W_1

They could live here and never leave to help more. I like that they can adapt to the changes.

Cheri H_1

They will drive her where she needs to go and help her get out of her home. They have been very great with my mother. We put a schedule together and they have done very well with that.

Debbi R_1

My dad's able to get out and get to the store to do some things. He feels comfortable so he can get things done. One girl was there every day, but now she is gone, and now they are having trouble getting people to come.

Cheryl B_7

They are there for socialization. They talk to her. They are doing a great job. They are very caring.

Jami R

They give me peace of mind and I know that my loved one is taken care of well while I'm gone at work. I like how quick they are to communicate.

Ruth L_3

I think they keep her oriented to what she needs to be doing and they are coming in to start the day with her and they get her off to a good start. Every single person who has been with my mom are an awesome group of women who care and they are genuine and they provide flexibility of care as well.

Joan E_1

They've been extremely flexible. Her husband just recently passed away and we were able to switch to 24/7 care in the blink of an eye. I like that it's small, intimate and personal. You don't get caught up in a lot of red tape.

William N

They do cleaning, they cook when I'm in the other room. They do fine. If a guy like me needed them, they are company, someone to talk to and deal with.

Judy H_10

They help do my laundry and take my trash bins in and out for me. The people are so nice and do anything that I could want.

Geneva L

They have given ideas and worked with us as far as providing a workable environment. They prepare and serve meals. They also make sure everything is taken care of as far as their teeth being brushed and the porch lights being left on. I like their availability, if something comes up they can always find someone to help out.

Vickie C_3

It takes a lot off my mind. He lives with me so I do everything for him. I get a break. I like that the people that come are very sensitive, know the need they are there for, and are good at doing their job.

Randy S_11

They could have been more consistent by sending the same caregiver. I liked the flexibility with the time.

Esther B_1

Just being here and taking care of him made my life easier. They were great and just very caring with my husband.

Anonymous_843

It helps me to know that they are are taken care of since I am not able to be there. I like that they are readily available for us.

George C_5

If they come in the morning, they help him up and wash him because he can't get around too well and has to have help when he walks. They are always friendly and helpful, and they want to do a lot for you.

Bruce "

They keep her company. We have faith that someone is there. There have been times when people have been late, and they didn't call.

Sarah T_3

They come to take him for a ride and get him out in the world. He looks forward to their arrival every week. They are extremely helpful and accommodating. The care they provide is exceptional. They bend over backwards to help us with whatever we need.

Robert F_15

They help me quite a bit with everything. I like their promptness.

David K_12

My stepmom worked long hours, and the caregivers were there so that my father wasn't alone. I liked that the agency was very easy for the entire family to communicate with.

Amy M_5

They know my mom's routine, so when I know I'm going to be out of town, I can just send them a text of the dates. They'll text me back and say she's on the calendar. Normally, the same lady goes. It's very comforting to know that I can do that. I recommend them all the time. They're easy to work with, reliable, and enjoyable. My mom likes them.

Charlotte S_3

The services are inconsistent based on who comes. They should ask the caregivers to be proactive in asking my dad how they can help, rather than waiting for him to ask them to do something. If he doesn't have something specific to do, they tend to sit on their phones or talk. It really depends on who shows up. They need to make sure that their caregivers are proactive about asking what they can do instead of waiting to be told what they can do.

Laurie D_3

They reach out to me, listen to my concerns, and help me whenever I need help with my dad. They are very responsive and open to listening to my concerns when I need it.

Linda S_23

They never hesitate to do anything for him. They help him with the housework. It gives him someone to talk to and express himself to. It's a lot of company for him. I like everything. They have been helping my loved one. They give him excellent care. We have never had a complaint.

Melinda S_2

They helped the most by usually having someone there when I needed them. The agency was quick and prompt to solve problems.

Nita and Terry T

I'm not that bad off, and a little help is all that is needed. I like the people themselves. They have nice personalities and are helpful.

Robert H_19

Their aids are very helpful. The aides have been very kind and very sensitive.

Christopher K_1

He is very happy, and she will sit and talk with him and stuff. We just had a really good experience with our caregiver.

Cheryl D_3

They problem solve with me, and the aides' interaction with my father is very positive. I like their good, responsive nature.

Charlotte S_6

I do not have to do as much and I do not think I could take care of things without them. They are congenial and easy to get along with. They do what I ask them to do.

Anonymous_1727

They were very expensive. I wish they weren't so expensive.

Kleon & Anna P

They have done everything I have asked and I have been pleased. I like that they are reliable and the people are pleasant.

Rebecca H_1

I can't leave my dad alone so having them there lets me go run the errands when I need to and get out of the house. They sit with my dad, they talk to him and entertain him, and they sometimes make him lunch. They do a really good job.

Linda K_10

He is so disabled, and they are a comfort to him. They are very much a comfort to me as well. He enjoys their visits. We have only had two caregivers, and they have both been like family. They are punctual and caring. They are perfect.

Bob M_5

I can keep working while my wife is home. They bend over backwards to accommodate my schedule. They are always there for me.

Debbie F_3

I'm the only sibling in town, so the services free me up. I feel very comfortable having the caregivers with my mother. They do a very good job of making sure that someone is here for their scheduled time.

Christine S_4

It was a nice relief for us. I liked the personal touch that Kelly, the caregiver, brought to it. They use some kind of system where my sister and I were able to login and see what they did with mom and how the visit went.

Anonymous_1060

They sometimes will talk with me and get my spirits up. Maybe I am not asking of them all that I could be asking. They could be here when I take a bath or shower. They could make sure that I do not fall.

Mike B_1

It made my life simpler because I live about 30 miles from where she did. It was not always easy going down there to do things. Once she started working with Touching Hearts at Home, they did things that I had tried to do. The services were excellent. I felt like they truly cared about my sister during the time they were there.

Lawrence "Jon" E

The caregivers did everything I needed them to do. They were very helpful and friendly, which is what I would tell a friend about these services.