Visiting Angels - Wayzata Wayzata, MN

Nancy T_25

The agency has great communication and follow up. They select great people for caregivers. The agency has professionalism and quick response time when client needs change.

Provider Response

Bob N_4

Whatever I ask for such as changing the schedule they do that for me. I like that the agency is efficient.

Provider Response

John R_64

I use them for companionship to get out and run errands. I like the aides they send, and when I wanted a different aide they accommodated me.

Provider Response

Brian M_17

They give me a few hours a week to run errands and do things that I need to help. I like the compassion of the employees and the quality of care.

Provider Response

Janet B_21

They've been responsive, they've tailored the care to my husband, and I can count on them. They're very responsive, they seem to care about their clients. They've been reliable.

Provider Response

Diane H_40

She anticipates her needs and does everything asked. It would be nice if they controlled medications. There was confusion in the beginning. There could have been a few more explanations.

Provider Response

Sandra (_5

The caregiver is able to get Lila outside stimulation. They seem to do a good job and they are always there when someone can't make it.

Provider Response

Kristine "

I know someone is there helping my father. It's a long range comfort. I would recommend them because they are very patient and accommodating.

Provider Response

Beth B_20

They find a male caregiver for my father. They are very good at communication and being responsive.

Provider Response

Don B_16

The caregiver we have is terrific. They have helped me the most by just taking care of my wife. I would like to see the agency improve by getting better people.

Provider Response

Pat M_22

They have given me the ability to leave my house and do social things! I would recommend them because the caregivers that I have had have been very dependable and good.

Provider Response

Deanna (

They are good at engaging his personality with him. I like that they respond well to my requests.

Provider Response

Michel W

They made sure all of the needs were met. For a couple of months, my mom had a fall, and those incidents were taken care of. For the quality of care of the good aides my parents worked with.

Provider Response

Cathy J_4

It's really helped keep him happy and comfortable. They're very organized, we've had really good quality caregivers, and they seem to be pretty efficient in the administrative area.

Provider Response

Christopher R_2

The provider helped the most by being there for him. The agency is easy to work with.

Provider Response

Carol R_29

I like the aide. They do their job. They are professional.

Provider Response

Christopher R_7

Just being onsite to take care of my mom is helpful. It's close by, not far from home. They support the needs for different requirements.

Provider Response

Julie S_27

I think because it helps her get herself out of the room and make sure she is eating. I have just been impressed with their style and communication.

Provider Response

Arlene M_9

She would not be in her home if it weren't for the angels. They do light housekeeping and personal hygiene, and the house always looks nice. They screen and hire patient and kind people.

Provider Response

Barb C_7

They have saved us. My sister and I could not handle this on our own. The people are very caring, kind, and responsible.

Provider Response

Glenda M_3

Some of them are good and some do not know what they are doing there. I would want them to improve on training to recommend them.

Provider Response

Gerald (_1

They've helped me the most by knowing that someone is taking care of my mom. I like that they provide good quality of care.

Provider Response

Phillip B_5

They are very transparent about the schedule and the nurse does a good job and the people who have been provided have been very compatible. I like that they are reliable, always have covered us if our person had to be away, and the various people we have had, have all been quite compatible with our needs.

Provider Response

Anonymous_2855

They've helped her the most by following the care plan, and not adding to it or changing it. The family has determined the care plan that is best for her. There isn't anything they could do better. We have had the service since April 2019, and we have gone through a lot of caregivers, but in the past year or so they have become more qualified and that's what we needed.

Sherry R_3

I like they are able to provide the good people that they have. The people have been really good, caring, and friendly.

Provider Response

Joseph M_10

It just took pressure of myself and siblings. They see my dad, take him to appointments, and make him happy. I like that they are really consistent, friendly, and easy to talk to.

Provider Response

Anonymous_7517

My mom has the same person every day. She really knows how to work with someone that has Alzheimer. My mom really likes the person that comes and works with her.

Provider Response

Marla M_2

The agency just has quality caregivers who care and enjoy being around him. I like that everyone has been really great; my father enjoys the caregivers. They communicate very well.

Provider Response

Gordon L

She does all my chores because I'm on a walker. I keep going back to my present caregiver. She thinks, and she knows the drill. We get along swimmingly.

Provider Response

Nicole W_8

It would go back to the communication directly to the caregiver. They've had good responsiveness from the nurse and the financial team. The one thing that I would like to be improved is the ability to directly communicate with the caregiver.

Provider Response

Kathy R_29

Without her medication, it did not make her life easier. She was on anxiety medications and thyroid medications and being without them did not make things easier for any of us. My sister was not getting her medication consistently, we provided pictures that demonstrated that she had not gotten the medication. Some valuable things are missing in the house. A valuable chair was broken and rather than telling us about it they just sat it back up. If my sister had sat in it, she would have been hurt. At times, the house was just a mess.

Provider Response

Tom V_4

The most helpful has been the companionship. I like the timeliness, reliability, and relationship between the caregiver and the client.

Provider Response

Tracy C_5

They have good communication. I would tell a friend that the caregivers from Visiting Angels are dependable.

Provider Response

Michael D_22

They have helped the most with having someone with her when I am gone. Louis has been terrific.

Provider Response

Bill E_6

Her needs are few right now but are going to ramp up. It's just nice to have some take over the caregiving I can't do 24/7. We selected them because they were in the area. That was important to us.

Provider Response

Andrea C_10

The caregivers help with cleaning, meal prep, medication reminders, and doing some personal care activities with my loved one. They have quality caregivers who are very competent at their work and have good communication with us so I'd certainly recommend them.

Provider Response

Maureen P_2

They're always very helpful and very pleasant. The people were very caring, and they asked what I needed. When I told them they were very good at following those instructions.

Provider Response

Rebecca F_2

They have been willing to support our dad in his interest in outdoor activities. I like how well they matched the caregiver to my dad.

Provider Response

Stan W_1

Visiting Angels help him the most by providing companionship for him when they are at the home. One thing I would tell a friend is that Visiting Angels actually cares for their clients.

Provider Response

Mark T_7

The people that have been caregivers for my mother have done a great job. They have helped her with her short-term memory loss. I like that they are very responsive when I have questions.

Provider Response

Veronica K_1

I only them have them two days a week, but they do what I want, so I am satisfied. The services have helped me the most by taking me to the clinic. I already have because I like this agency. They do the best they can.

Provider Response

Joanne J_4

By providing me some free time, so I'm not the constant caregiver to my husband. They're easy to get in touch with, and they provide me with consistent help.

Provider Response

Anonymous_6739

They take care of my wife, she needs 24-hour care, and I can't be here 24 hours. They have good people, they are reliable.

Provider Response

Sue K_11

They seem to really assess each person to make sure that they are receiving the care that is best for them as an individual.

Provider Response

Ann H_26

They have provided the care needed. The aide we have is very good.

Provider Response

Ann B_19

They have provided good quality people and of there is ever a glitch when someone cannot make it they almost always find a cover. I like the people that they send and the consistency of the people that they send.

Provider Response

Mary Pat W

They have been a great help. They provided care when I needed. I would very likely recommend them. They always sent the correct people, and they told me what to expect.

Provider Response

Jennifer T_2

They send a PCA to help the nurse so that I don't have to. Hire more people.

Provider Response

Marshall W_1

They free me up for 4 hours a day 2 days a week, so that is definitely a plus. I like the care that they provide for my wife.

Provider Response

Ken G_7

Judy is very caring and she and my mother get along really well. We've had a couple of caregivers through Visiting Angels, but we got a winner with Judy.

Provider Response

Michele B_4

Visiting Angels has made my experience positive by sending me a good caregiver. I like Visiting Angels because they're willing to work with our schedules and they're pleasant.

Provider Response

Tamara S

She takes care of business for me. The care feels really personal.

Provider Response

Pat H_13

The agency helps me by taking care of my husband and getting him dressed in the morning. I like that the agency is pretty dependable.

Provider Response

Craig A_2

It is just a matter of coordination, some people in the office just sit around and some of them help. They have a great schedule for me.

Provider Response

Sally K_5

They could have a caregivers who can give more hours. They have consistent caregivers with well trained people.

Provider Response

Liisa R

They're positive themselves. They're very attentive to his needs and they can recognize many different things involved with his ADL's. They're very kind and attentive from scheduling to literally anything. Any of the positions from the owner, to the caregivers, to schedulers, to the nurses are good.

Provider Response

Wright W

I don't think there is anything more they could do. Just the service and responsiveness. The service and individuals that participate.

Provider Response

Anonymous_5833

I wish they could make decisions without getting me involved. They have a high level of service.

Provider Response

Anonymous_5758

The RM coordinator is easily accessible and easy to make schedule changes. I think the matching of caregiver to the patient should be better.

Provider Response

Lorelei H

They are there for you. I like that they are caring.

Provider Response

Katrina W

The person they sent is a good match with my dad. She is able to drive him around.

Provider Response

Kurt _1

They have helped the most by keeping my mom engaged and active. I like the caregivers that we have.

Provider Response

Jeff C_6

The caregiver they sent us was a perfect match with my mother and they regularly checked in to make sure the care going well. We had a fantastic experience with the agency they have treated us so great.

Provider Response

Lisa P_21

Depending on whom she had, she got good care and someone who would take the time to take care of her. I like the one on one but sometimes they didn't adjust to my schedule and hard to get staff and the communication was not that good.

Provider Response

Tracy K_2

It is respite service, it is a chance to go out and do my own thing. The people are awesome and the case managers are doing a good job, things have run really smoothly.

Provider Response

John C_48

It's been very positive. When she's here, it's very helpful and useful. This week, they've really dropped the ball. The caregiver was a no-show on Monday and Wednesday. I texted her and asked what happened. She said they took her off the schedule because her car broke down, but when I called them they said she didn't say anything. They can't find a replacement for Friday.

Provider Response

lbschroeder94@gmail.com

It is good to know my mom is taken care of. They need to schedule the caregivers better.

Provider Response

Jan P_5

They prepare meals, socialize, and visit with her. I like that we have good caregivers. They have a couple of great and supportive schedulers. The nurse is very good as well.

Provider Response

Susan H_55

The agency is helpful by helping me take over some of the caregiver duties that I did for my husband. I like that they work well with me and they help me understand certain situations.

Provider Response

Gail Q

They have really helped by talking to him and providing companionship. I like that they are give good personal care.

Provider Response

Anne B_10

They have really helped him by driving him places. I like that they have good caregivers that are on time. She wears her mask and does a good job with my dad.

Provider Response

Anonymous_4804

They keep her occupied in a good way. My wife is much better off with Visiting Angels compared to the time she would have spent with me. I need a little respite now and then. They are compassionate, especially the caregivers. I think they are fine people.

Provider Response

Lucia H

Without them, when I am not at home, they help a lot! I get to rest when they take care of my husband. We have had a few bad experiences. The caregiver was sleeping and she was not attentive when my husband was out of sight.

Provider Response

Jim Y_1

It takes a load off my shoulders so I can do things I want to do. They seem easy to deal with, the person I worked with over the phone is quite responsive.

Provider Response

Christine W_11

They gave him a lot of support during the lock-down when we could not be there. They treated him like a person. It's very important to my family to have caregivers that are trained in taking care of dementia patients.

Provider Response

Gary D_7

It gives my family and myself a break from not having to take care of John. They have great communication and caregivers.

Provider Response

Phil B_1

They have been a big help to us. I like the caregiver they have sent to us. That's the best thing going for them.

Provider Response

Arvid S

They help her with her exercises. She really needs it and it helps a lot. We are happy with the caregivers they send us.

Provider Response

Kim K_2

They take care of her daily needs so that I do not have to be worried about whether she is eating or anything. The caregivers they send over seem to very interactive with my mother, they get along with her and keep her active.

Provider Response

Liz O_2

I needed to get out of the house just a bit and they allow me to do that. I think they are efficient and I like the way that everything is run.

Provider Response

Anonymous_4102

The most helpful part is being able to have someone there with the client around the clock to tend to their needs when a family member can't be there. Especially earlier in the early COVID-19 stages when the family couldn't go in at all. A number of their caregivers are compassionate people and I appreciate that.

Provider Response

Bill B_18

My mom was not sleeping through the night, and she was falling out of bed. I no longer am concerned about her. My mom seems to get along with her aides. The management has been very responsive to getting the aids set up with what they needed to take care of my mother.

Provider Response

Anonymous_3336

They are present and helped her with her daily functions and anything she needed to do. I like that when we had issues they would take care of them right away. If we requested a particular provider they helped us get that person. They are very responsive.

Provider Response

Amy S_10

It helped my mom quite a bit. They were pretty flexible, we had to keep changing the time. They worked really quickly with us to get it covered.

Provider Response

Anonymous_3305

He needed around the clock care with everything. They were so helpful. I couldn't have done it alone. I like that they're there when I need them. I didn't have support when he was on hospice care. They're a fabulous support network.

Provider Response

Anonymous_3386

They help me with my shower. They get groceries for me. They do my laundry and they do light cleaning. They are friendly. They do what I want them to do.

Provider Response

Julie L_6

My dad has dementia so I think he's a little unclear on who these people are, but it's not negative. He accepts their help. It's reassuring for my sisters and me that he's never alone and he's safe. What I would really like is like a family portal or private space where everyone can communicate with each other, where my family members and I could input information about our dad and what his interests and needs are, so the caregivers can see. Because the communication's not as direct, it's more subject to misinterpretation.

Provider Response

Mary B_88

They keep my mom from being bored. They're willing to work with the hours my mother needs.

Provider Response

Rita S_2

They give me rides wherever I want to go. They are very helpful, friendly, and polite. They take very good care of me.

Provider Response

Nora S_2

It has taken a lot of the burden off of myself. I know it's challenging to find caregivers but I think consistency is important for the elderly. Having multiple caregivers has been difficult for my parents.

Provider Response

Michael E_1

My mother has been pleased with the services. We moved my mother out of long term care, and she is able to get additional attention with Visiting Angels. I've appreciated that I'm able to have a consistent person.

Provider Response

Robin C_2

They get her groceries and with cleaning. They also help with her laundry. I like that she has the same caregiver, she works very well with her.

Provider Response

Carole R_3

They have given me another set of eyes and a peace of mind. My mother really enjoys having them which improves the quality of her life. I like the staff that comes in is excellent.

Provider Response

Elaine S_8

We walk the halls so I can get exercise. We play dominoes and cards to pass the time. She is very knowledgeable about what she is doing.

Provider Response

Lisa C_12

It allows her to stay in her home much longer. They did a great job at matching caregivers to fit my parents' needs.

Provider Response

Luanne D

They are consistent in sending one specific person. I don't have to worry about whether someone is coming in or not because they are reliable. They have always followed through on getting her the caregiver that she has requested.

Provider Response

Anonymous_3325

They could just have less turnover of caregivers. They get things done.

Provider Response

Anne B_6

They just do some cleaning and shopping. We had some trouble at first with scheduling, and some of the caregivers weren't showing up on time. I think have it all straightened out now.

Provider Response

Cheryl B_9

They've taken a lot of burden off my our shoulders. I just couldn't be happier with them. I like the people. Everyone that has come to be with my loved one are excellent people. They must put a lot of time into picking their people.

Provider Response

Bud B_1

They help with food, washing, and cleaning. They are very caring, especially the one I have.

Provider Response

Eva J

My daily life has been freed up. They could pay more attention to the specific needs of an individual instead of just filling a slot.

Provider Response

Lisa W_6

It freed us kids up so that someone was able to be with my mom. I like the consistency with the same person coming.

Provider Response

George R_8

They have been there when I need them to be there. They are consistent.

Provider Response

Beth N_3

They help the most by giving him another person to talk to. They could improve the consistency. I like the people we have had. I asked for a couple days, and they called off and weren't one of our normal caregivers. If they call off, they should have somebody on call to pick up the shift.

Provider Response

Kathy Q

She is only there a few hours a week. She gives me ideas for little things to do for my mom. I like that my particular care provider keeps me informed.

Provider Response

Jae S

It frees us up to do other things and not be here 24/7. I like the flexibility and care they provide.

Provider Response

Donna Z_1

She made it so I can keep on moving. She has done good work. I like this visiting angel because she has a hard time sitting still, so she works all the time. She does a good job.

Provider Response

Anonymous_777

I can leave and do things that I need to do and trust them to do what they need to do. Everyone is very friendly, caring, and does what you want them to do.

Provider Response

Jan S_9

She helps me with cleaning and she'll take me shopping if I want to go. Sometimes she's the only way that I can go shopping. I adore my caregiver because she has a sparkling personality, and she's very upbeat. When I'm low, she can get me up.

Provider Response

Kathy E_5

It has helped to get my mom out so she is happy and good. I like their efficiency, and the quality of people they send.

Provider Response

Anonymous_792

The staff needed to be consistent. There was a caregiver that was not good for my parents. They needed to improve the staff and the communication. They did not tell us when a nurse was not available. The nurse was not trained on medical management.

Provider Response

Anonymous_1844

They have provided reliable respite care. Visiting Angels seems very reliable. Their communication is timely.

Provider Response

Kati P

They watch my dad during the day when me and my husband are at work. I feel confident in leaving my father with them. Their team is reliable and show up when they're scheduled. The caregivers that my dad has are really helpful.

Provider Response

James J_12

They are taking a lot of the worry out of the week for us. They are very sincere in what they do.

Provider Response

Julie K_4

They are helpful because they get things done for my mom. It takes some of the chores away from my sister and I. They are easy to work with, and my mom likes the angel that works with her a lot.

Provider Response

Sue P_6

They should be a little more flexible. I know that they are running a business, but I had to cancel one time because of the bad weather, and I ended up having to pay because we didn't have 24 hours to give them notice. They are doing what they said they would do. They have been polite, prompt and friendly.

Provider Response

George K_4

They give me some spare time and lots of help with my wife. They have very good people. It has been a big help.

Provider Response

Gary D_1

The consistent care and the involvement with my parents is something that could not be substituted. I can't be there enough, so it's not replaceable. It's so valuable. The have outstanding care and compassion.

Provider Response

Sue D_3

Our caregiver was always there, but if she couldn't be there, they couldn't find someone available. I would like to see the agency pay and treat their people better.

Provider Response

Rolf B_1

The whole time we enjoyed having her here. My wife's quality of life went up because she had someone she could talk to. They really did their homework in providing us with a good fit, from beginning to end. The caregiver, Marty, was excellent and couldn't have been a better fit.

Provider Response

Jan S_3

They could keep sending my same caregiver. I like the caregiver that I have.

Provider Response

Berit A

They do what they are supposed to do. She likes them and that is important. They seem gentle, caring, and they show up on time.

Provider Response

Anonymous_176

They help me keep my house running when I am not able to. I like that they are friendly and helpful.

Provider Response

Amy V

It was a relief to have someone with my mom when I couldn't be there. Everyone was very caring, compassionate, and sensitive to our situation.

Provider Response

Debbie O_1

I can get things done around the house, I can work, and I can have a little time. They follow up with me and they are honestly interested in what is going on.

Provider Response

Joann S_2

I can't do anything requiring a car because I don't have one. They take care of all my travelling and shopping needs. I like to go out to lunch, so they go with me to lunch. They're prompt and I feel like they're ready to do whatever I ask.

Provider Response

Rosemary C_1

They take care of my husband in the morning and give him a shower, which he needs help with. They're great and friendly and they do a wonderful job.

Provider Response

Norma W_1

We only have one caregiver with Visiting Angels, when we had three before. They've been excellent. My husband has Alzheimer's and dementia. The caregivers are gentle and smart with how they deal with him.

Provider Response

Margaret J_1

The caregiver runs errands for me and drives my car beautifully. My caregiver is fantastic.

Provider Response

LiveLaughLove45

This Visiting Angel office is TOP RATE! They do what they say and have never let me down. I cannot thank them enough for the care they have provided my family.

Provider Response