Griswold Home Care Wilmington, DE

Diane I_3

They fill the hours that are needed. I like my contact there who tries to make things work.

Tina K_2

The caregiver made sure my mom was cared for which I liked. I like this agency because they have quality caregivers.

Phyllis H_11

They have a great help with communication on my mom's behalf. The communication between the office and companion has been wonderful.

Frank D_10

They've had a consistency in personnel and learning the resident's needs. I like the consistency and they have qualified personnel.

Anonymous_1720786866

I think the aide is doing the best she can, but I don't know how qualified she is to be doing the job. They could be more responsive.

Larry M_36

It is nice to have her when she comes. She insists on doing a lot of the chores that other people don't do. She is able to do them. The lady we got is unbelievably good.

Shonica D

They helped the most just with the basic ADLs and alleviating a lot of the pressure off of me. The woman who came during the week was very consistent. She was absolutely excellent. She is soft-spoken and calm, which was perfect for my parents who have dementia.

Frank a

They keep an eye on her. They make sure she takes her meds. I like that they are accessible.

Terry G_11

They help the most when the caregiver helps my mother with household chores. I like that they have good communication. Nancy and I are in sync with Glenda's schedule.

Elizabeth H_26

It was good to know that someone was there to take care of Helen. They have always been efficient and on time.

Anna P_3

The agency has given me good aides to make my experience positive. I would recommend them because I like the company, they are very nice and kind.

Arthur T_5

They have been a significant help for Susan because she forgets, and they get her through her day with direction and support. I like that they keep me in touch and advise me about schedule changes.

Blanche R_1

The current caregiver will get my father washed up and fed. I like that they are on time and they come when they are supposed to come.

Missy S_1

I gain peace of mind knowing that my father is taken care of. I like that this agency is very communicative and informative. I am very pleased.

Pat O_6

She is there for him, and she helps him get to the bathroom. My caregiver is really good, and my husband really likes her. She is very helpful.

Amy C_13

They do meal prep and make her bed. The people are very nice.

Evelyn L_12

They have sent me good caregivers. They all seem good.

Joe V_4

I am able to worry less about Louise falling down. The caregivers have been courteous and kind as well as do a great job.

Anonymous_1706089810

They help her with her walking exercises. I like that they have 24/7 help.

Barbara A_26

After she gets her regular shots, the caregivers will help her a little extra. I like that my mom has two providers. They are all really good.

Booker W

I like that it helps me and anything I need or need to change they do it. I like that they are very responsive when I need something they are on the ball.

Jack L_7

The caregivers show up when they say they will, and that reduces the worry in planning. I would recommend them because of the equality of the caregivers they provide.

Joy S_10

They help her take showers, take her medications, and help her with her everyday needs. They seem very nice, family-oriented, and interested in their clients.

Leanne B

They check in on my uncle and make sure he is taking his medications. They are responsive and they really listen to people.

Anonymous_7653

She gets us lunch. I would recommend them because I've been working with Nancy for a long time, and we have a good relationship.

Joseph T_8

They give me peace of mind. I like the quality of the caregiver we have most of the time.

Anonymous_7603

They are always on time and dependable. They have dedicated people and are good with keeping me informed.

Phyllis (

They help me by putting me to bed. They have been really good. I like that they are easy to contact.

Elinor M

My caregiver is excellent. I like that they had someone available for me.

John F_35

The provider has helped me the most because they do things that I need to do. I would recommend them because of the quality of the personnel.

Beth A_10

They do light housekeeping and taking her appointments. They respond immediately when I call them. I talk to them frequently.

Barbara A_20

Having someone with her is very impactful. I like that they provide in-home 24-hour care and lot of the ones around. here don't do that.

Jackie C_16

It is okay so far; she is being taken care of despite slip-ups. My mother seems to be okay with the care she's getting and is satisfied with it.

Daniel M_12

It helps to have someone give my wife one-on-one care needed, seven days a week. All three caregivers are outstanding, and Nancy always calls to check in on us.

Jeanie G_2

They just check in during the day. They've helped the most by being patient and providing friendship. My mother adapts well to the personnel there, and she's not very adaptable to people, but she does trust them.

George M_28

It relieves a lot of pressure and allows me to get thing done. They are very helpful in this hard situation.

Edna W_3

My husband is not an easy person and they are so gentle with him. Our caregiver has been with us for a year now and I am very pleased with her. He goes to an adult program through the day and we pay for that out of pocket. The agency is caring and I have direct contact with my case manager. The case manager comes by on a regular to stay updated with his condition. They also call me with any changes when holidays come around.

Jeff F_4

They help with supervising my father. They help him eat and use the bathroom. The staff seems to be very personable and very flexible. They're also very affordable.

Kathy D_16

They have made her experience positive by having a good fit for her. I like that they are very engaged.

Dave R_6

It has been a positive experience because they are here and attentive. It frees up my time so I can continue working during the day. I would recommend them because the management is very aware and alert and keep in touch.

cherny

I am an RN of 50 years. Griswold sent a caregiver for my aunt and uncle who not only could not be understood when she spoke but she could not understand how to work a coffee maker, shower, washing machine or dryer after multiple attempts to orient her. She did not understand how to care for a bedbound patient, nor even knew how to empty a foley bag. Her presence in the home added much stress to an already stressful situation. She managed to cook her own rice and oatmeal but didn't know what a bagel was or how to use a microwave. The experience was beyond frustrating.

Rosalyn W

At least I have been able to go to work and I am grateful to have the service. They could improve on our having issues with a caregiver who left my brother home alone. I have had caregivers who have called out or been absent.

Anonymous_7118

They have been very good. They are there to keep her safe. They could add a cleaning service.

Jennifer S_22

They change my mom's diapers. My mom is bed bound and is severely incontinent, so there's a lot of that. I like that they're always responsible. They will phone me if things go wrong, generally. They're highly communicative and friendly.

Anonymous_6986

We have the perfect home health aide that fits the client's needs. They have been stable. There is room for improvement with communication.

Jeffrey B_2

The experience has been positive because without the care she would not be able to live at home. I like that they are prompt with finding people for coverage.

Yvette R

I am freed up from constant care. I like them because the caregiver is excellent!

Kenneth A_5

The caregivers show up on time and are reliable. The agency is reliable and that is why I would recommend them.

Jeses B

When they are here they are good. I would like to have a caregiver show up all the time to the house. They are supposed to be here five to six days a week and I might get three or four days. Sometimes they don't show up at all.

Kevin K_12

She engages in conversation. The team does an outstanding job.

Frank D_9

It gets me out of the house for four hours. I haven't had any problems with the care.

John L_21

They help clean her. I like their communication and reliability.

Pamela P_7

Anything we need, they always try to help us with. They are very accommodating.

Katie S_7

I can get away without having to worry about the client's care. They are easy to communicate with throughout the day via text, phone calls, and email. They've been reliable. They follow instructions when I give them.

Diane B_26

They are reliable and easy to get a hold of when I call them, they call me when there are schedule changes. I like that they were able to provide for my needs when others couldn't.

Tom S_19

I would like to have someone who speaks good English. My biggest problem was that she had two different caregivers. I could not understand either of them because neither of them spoke English as a primary language.

Monika F

I needed a caregiver on Sundays for seven hours, other agencies couldn't do that, but Griswold worked with me. I like that the agency kept looking for a caregiver until they found one that clicked with my mom.

Anonymous_6356

She does what we ask her to do. She helps my husband take a shower, she cut his hair, shaved him and did his bedding. I like speaking with Theresa and Shenika who comes to the house.

Wendy T_8

Monday through Friday are great and the caregiver helps me a lot. They do a great job, but they can hire people with more experience.

SUSAN P

There needs to be more communication on both sides. I like that the personnel is very helpful.

Scott H_13

They're making sure she is safe and reminding my mom to take her medicine. The agency listens and responds to us.

Edward C_8

The services have been a huge relief. They have made things so easy to take care of my mom. They have been fantastic and they are on top of how they want things to work.

Anonymous_6160

The agency has been pretty consistent in quality, and they've made sure it hasn't been a confusing process. I liked how easy I could get a hold of them. Getting in contact is important for me.

Steve M_22

Our caregiver almost never misses a day which is very impactful. They're flexible whereas not many companies are as flexible as them.

Anonymous_4105

They have helped me the most by having good aides available. I like that they have good caregivers.

Karen C_41

They have helped the most sending me someone the day I asked for and it has been a good match. I like that they are timely.

Clare F

They are always on time and they always answer my questions. The personalities of the girls they send to me are very nice and they are very professional.

Lisa S_30

The caregiver keeps things up. She is good at finding things that my parents need help with. I feel like the aides we have gotten have been very good. Nancy did a really good job finding someone that fits well.

Elaine W_5

Even though I have a list that she follows too, the caregiver sees other things and does things without me telling me. The caregiver is efficient, they do things without being asked.

Angie M_3

The agency could make my life easier by making the caregivers more knowledgeable. The agency could improve by having people who can do the work and have people to cover.

Dorothy B_22

It was wonderful it is a really big help. We only have her two days a week, I am not able to do that much right now and I need help with my husband. The help that we have had is really good. The caregiver that we have is wonderful.

Dave K_1

She does have some all timers so it is tough but they do the best she can. It is hard to understand the caregiver because of her accent.

Anonymous_5609

I don't know how they could make our lives easier. The people we have with her now are very good with her. We had to get rid of the first person because she couldn't take care of my mom.

Gregg P

The aides have great interaction and have been very positive with Charlotte. The agency is very attentive and very helpful, and the aide is excellent.

Ellen M_12

It helps me know someone can get along with my parents and provide the needed care. I like the care that my parents are receiving.

Nancy E_11

The services also make my life easier. I like that I have someone here to provide care for me.

Emma K_3

He was just so lonely and he wasn't well (when I went there 2 years ago), and that's when we found her. Things are so much better now. I chose the service for him. The lady, Silvia, that I chose as a caregiver really looks out and takes very good care of my brother.

Robert N_8

I also like how they try hard to do whatever their client needs, and they do a very good job and they give advice for good help. One thing that I like about them is that they are willing to go the extra mile as well as adapt when there are changes in circumstances.

Georgia G_3

They can provide us with more aides. They can care for my father-in-law. They are on the ball.

Anonymous_3783

They just need to be involved with him. I got him a companion so he wouldn't be by himself. It depends on the home health aide. One is more involved with my dad than the other.

Monica G

The caregiver provides companionship and has someone to talk to my dad. I like the caregiver who takes care of my dad is on time and is very polite and gets along well with him.

Wendy H_3

They've made the experience positive because my mom is able to stay in her home because of the care she is receiving. I like how they have given us such great caregivers

Anonymous_5098

They just need to have more quality staff available. They need to have more workers and people that are vaccinated.

Anonymous_5047

I really needed what they did for me since I was overcoming. I feel wonderful. Both people who helped me were outstanding.

Michael S_42

They are very helpful. I couldn't function without them. They have helped me the most because they do the daily care. And they fill in when the aid isn't available, they provide replacements. They are very attentive. I would tell a friend they are very detail oriented and have very good communication.

Eleanor G_2

They are very helpful in allowing my grandma independence. It allows my family to not worry about her, because she is in good care. They are very responsive, caring, and set good expectation for what they can do. I can trust them.

Jay G_1

We could not survive as a family without the help. I like that the care providers are responsible and they show up early.

Laura R_12

The caregiver has a great relationship with my dad. I would like them to have a back up when the caregiver will not be able to come.

Stephen R_9

I like how they use their time when they are with my dad and their ability to get him to appointments. I like the quality of the personnel.

Laura M_20

It gives me peace of mind that my husband is safe. We really like our caregiver.

Nancy S_36

They've made my life easier by providing care for Thomas. I would tell a friend that they're consistent and reliable.

Anonymous_4756

It's extremely helpful. They're here to help look after my mom so I don't have to. The two caregivers we've had have been excellent. They're kind, thoughtful, punctual.

Joel L_1

They were very helpful. Jasmine was excellent. I don't like that they are dropping my husband because he needs more care.

BOB S

They responded to my mothers needs. I like that they were prompt and efficient.

David M_26

It would be a tremendous impact on my life because I have limited use of my arm. I really need them. The customer service is great.

Barbara J_7

They should have better communication from the case manager and regularity of services. They are canceling all the time and I'm getting late notices to make other arrangements. I would like reliability with communication with the family seeking care for their loved ones.

Gale O

They are very pleasant with my mother. The caregiver is reliable and does a very good job.

Antoinette A_1

They could improve by fulfilling all of our expectations. They could check out the backgrounds of the people they hire.

Anonymous_4467

They are supposed to do light housework, but not a lot of them do. They are on their phones. There have been issues with things missing from time to time and some caregivers that don't do much.

William E_5

They have helped her with showering. I like that the caretaker is very good.

Ginny M_4

They provide care for my mother that allows me to do what I need to do to help me keep the house going. They free me up to work and do grocery shopping. They are very responsive and resourceful. They are also compassionate.

Anthony (

They bend over backwards to help them know that they understand what they are going through. I can't say enough about the care that they are providing. They make sure that they are safe.

Michele S_5

It's made my life easier. It lets me do what I need to do. I've been working with them for four years. It's not perfect but they try very hard. I know they can come in a pinch.

Joann L_2

They make food. They are very nice.

Anonymous_4161

They could have more interaction with him. We have had three different caregivers. Two of them are average, and they could be more interactive with the client.

Fran M_2

They're here and they show up. I don't have to worry about them. We didn't have much contact with the office. They're dependable.

Jeanne B_5

They can work with their aides and make sure they communicate when an aide will not be there. They are able to be fairly consistent with their aides.

Andy B_2

I couldn't do it by myself. I like their presence and that they're there for my mother. I like the level of care that my mother is getting. It exceeded my expectations.

Rick B_7

The caregiver does not drive and there are a lot of times that it would help if she could. I have only had the one caregiver for my mother, and she has helped her health stay the same.

Joan C_20

I can sleep normally when someone is here. I like working with one person as my primary contact. I'm pleased with the caregivers as well.

James M_33

She is always there for my mom if she needs anything and she has a lot of experience. They have communicated very well with me.

Colette D

It's somebody reliable. The aide knows their routine and is very helpful. The management and the aides are caring and reliable.

Andrew M_5

I just do not think we need them here. They were nice and competent we just are not very keen on having them here.

Anonymous_3815

We need people here when they're supposed to be here. I need consistent caregivers.

Michele S_6

It's gotten my mom out of the house because she can't drive anymore. They have a very good reliable person with my mom.

Sharon D_13

She is difficult to work with and tough to please. They are prompt and reliable, and they work well with me. If we have a challenge, they get right on it and the office is good and easy to work with.

Charles B_15

They send in good people and make sure they are capable of performing the services you need. They are very friendly and you can talk to them if you have a problem.

Jennifer F_2

It is expensive. I have good days and bad days, on bad days I know I can't do things for myself. I've complained about a couple of people, the caregivers.

Peggy H_5

Some caregivers are not good, she likes the caregivers that actually help her and are friendly. They change the caregivers often, some are good and some of poor.

Kay D_1

It is peace of mind for me because I still work. They are responsive and they get right on it.

Anonymous_3786

It allowed me to have time to myself. I like the caregiver that comes here.

Garnet D

It helps me to know that someone cares about my mom almost as much as I do. I told them it has been great, especially the person we have and she is God-sent.

Eileen9

We have been using Griswold Homecare for my mother since the beginning of November. The caregiver we have would help Mom use the facilities, bathe her if needed and actually does some light housekeeping. She also fixes her lunch. She helps monitor things for us, like she would take Mom's blood pressure for us. She also accompanies her to physical therapy. We basically have her do different things with my mother. Mom had stroke so we're trying to keep her mind going and doing different things to help her to get better. This caregiver is very good. I don't have any problem with her, other than we wish that she would be more forward thinking. Other than that, she's good to my mother. She takes good care of her. She's also pleasant, so it's working okay. This is the second person to come into the house from Griswold Homecare. The first lady was very good with Mom and I really like her. She was more a little more interactive with my mom, but she had a very thick accent and it was very hard to understand her. That was the only complaint I had about the first lady. Regarding the agency, they would call every once in awhile and make sure that we're getting everything that we had asked for and that everything is going okay. Overall, they're okay.

Soph1

We have been fortunate and gotten a very caring, flexible live-in caregiver for our mother, who is bed-bound and does not speak due to the late stage of Alzheimer's disease. The aide has cared for mom almost a year through Griswold Home Care and we've been happy with the arrangement. When she went on vacation, they provided a substitute. Griswold's fee is one of the lowest in our area, although I'm not sure why the portion that pays for the office is so high. That's the one major complaint I have--the caregiver gets extra pay for holidays and so does the office--even though they don't work that day.