Home Instead - Wilmington, DE
1701 Shallcross Ave, Wilmington, DE 19806
(800) 558-0653
Verified Partner
4.9
(16 reviews)
Photos of Home Instead - Wilmington, DE
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Reviews of Home Instead - Wilmington, DE in Wilmington, Delaware
Jennifer
5
|
September 4, 2023
We've been using Home Instead for my mother-in-law for three to four years now, four days a week. They're dependable and the caregivers that they send out are excellent. They assist her in bathing, they assist in serving her, her meals, and they assist with taking her for a walk. Keona provides excellent care. She's kind, she has conversations with her, and she engages.
Mary Jo
5
|
August 29, 2023
My mother was a client of Home Instead. We used them every day. There was one girl in particular who was with my mother every day from 8:00 to 3:00. The service was great. I had no issues with the service. It was great, but this one girl in particular, I thought I was gonna lose my spot as my mother's daughter because this girl was so good. Her name is Lisa, and she cared for my mother as if she was her own mother. She was very compassionate, knowledgeable, and efficient. She took charge of many things. She didn't take charge of her medication, but she assisted. She did everything. When hospice came in, she coordinated all my mother's needs with hospice. She did everything. She cooked, she cleaned, she did laundry, she went to the grocery store, and she took her to doctor's appointments. She did it all cheerfully. You never saw her have a bad day.
Dennis
5
|
August 28, 2023
We've been using Home Instead for my wife for a little over two years now, four days a week, four-hour shifts on each one. It's excellent service. Angie does three out of the four days. She goes out of her way, she gets here, and she does anything you ask her. She never says no. She has a very pleasant disposition. We like her like a family. We treat her like family. She's on time. If she's going to be late, she calls you. If she gets stuck in traffic, she calls you and gives you a heads up. She's excellent.
Carol
5
|
August 28, 2023
My husband has been using Home Instead for one year now. The service is perfect. It's five stars. They're here five times a week. They help with grooming, companionship, meals, and exercise. They go walking. The name of our caregiver is Roberta. She's really flexible based on what his needs and moods are. I like her flexibility, her caring, and really her knowledge base. She's always trying to see how we can improve his situation. That's what I really appreciate about Roberta.
Joan B
5
|
August 24, 2023
Vera from Home Instead has been caring for Mom in my home for over 2 years. She is very upbeat, kind and compassionate to Mom. Vera wants to care for the elderly in their home, and does a great job! Home Instead has been a real plus for us keeping up with everything - showering, laundry, some cooking and cleaning, and companionship for Mom.
CLavis
5
|
August 23, 2023
Joa is very upbeat and positive. She is attentive to the client needs
ferngarden
5
|
August 23, 2023
We've had a great experience with Home Instead and highly recommend. Their entire team is always friendly and very professional. Charlene has been especially amazing and such a wonderful caregiver for my Mom. She consistently goes above and beyond and helps make everything run smoothly. My Mom really enjoys her company and looks forward to her visits. I have peace of mind that my Mom is in such good care. Words can't express our thanks and gratitude.
Christie S.
5
|
August 12, 2021
We have had Home Instead for the care of our elderly, blind mother for three years. Home Instead found the perfect match of a caregiver for our our Mom in 2018. We began with limited hours and days per week and as time progressed the primary caregiver developed a bond with our mother. We had other Home Instead caregivers to "fill in " the schedule through weekends and unexpected circumstances. All the personnel were well qualified and deeply committed to the best care for our mother. Now, as Mom moves into assisted living, we continue to have close contact with her primary caregiver. We are grateful for the entire Home Instead experience and we would highly recommend their in home care.
Caryn J.
5
|
February 23, 2021
After dealing with many caregivers for my mother over the last year, the switch to Home Instead has been delightful. Home Instead is by far the most professional and reliable that we have used. The caregivers follow the company protocols and also follow the guidelines as requested by us. Tracy and all the office personnel are very proactive and friendly. We are dealing with 2-3 shifts per day, 7 days a week, which is no easy task to handle, but they have a nice group of caregivers and someone is always willing to jump in and help fill a shift. I would not hesitate to recommend Home Instead to anyone so they can skip over all the headaches that I dealt with while looking for the right agency.
khoff
5
|
July 30, 2020
We have had HomeInstead for our Dad's care for over 5 years now. In one word? Blessing!! Simply amazing how perfectly they have matched the right caregivers for the right different levels of need for Dad over the years. Have expressed our pleasure to HI management & nominated them for the CAREgiver award. So beautifully patient, loving & kind with not only Dad's care, but also with our family.
jasskro
5
|
March 27, 2019
HomeInstead Senior Care is currently providing personal care services for my 91 yr. old mother in my sister's home. We have been with them for 2.5 yrs. Her caregiver, Lawan is dependable and on time 3 days a week. She really understands what works for my mom and what does not. I have always found this agency to be responsive to our needs and those of my mother.
Steven Marino
5
|
June 25, 2018
Caregivers that I have had experience with all have positive attitudes and take the time to do a thorough and professional job. My father-in-law has dementia and is not an easy client to deal with. The caregivers provide help in personal hygiene and engagement. We are trying to keep my father-in-law out of a nursing home as long as possible and Home Instead is contributing greatly to this effort.
Warwick
5
|
November 11, 2016
My wife and I are very pleased with the help that Home Instead provides for us. Wanda has been a life saver! Both of us need help and Wanda has been perfect.
JBHam
5
|
November 9, 2016
Great service! Very professional and accommodating. I would highly recommend Home Instead!!
Happycamper1234
5
|
November 8, 2016
Home Instead provides respite companion care for my housemate, 84, who has Alzheimer's. They are courteous, prompt, and caring people. Had used a different service and was not pleased....much happier with Home Instead.
Carol103792150
4
|
April 7, 2015
I have hospice and Home Instead coming in. They have been excellent. I would recommend them. I don’t have any concerns about management or their billing. I think they have it pretty well-thought out. They take care of my husband, help him brush his teeth, wash his face, feed him -- they take care of him while I am gone.
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Services and Amenities of Home Instead - Wilmington, DE in Wilmington, Delaware
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Wilmington, DE in Wilmington, Delaware
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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