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Home Instead - Wilmington, DE

1701 Shallcross Ave, Wilmington, DE 19806

(800) 558-0653

Verified Partner

4.9

(16 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Home Instead - Wilmington, DE in Wilmington, Delaware

4.9

(16 reviews)

    Top rated on Caring.com

    2024

    Jennifer

    5

    September 4, 2023

    I am a current client of this provider

    We've been using Home Instead for my mother-in-law for three to four years now, four days a week. They're dependable and the caregivers that they send out are excellent. They assist her in bathing, they assist in serving her, her meals, and they assist with taking her for a walk. Keona provides excellent care. She's kind, she has conversations with her, and she engages.

    Mary Jo

    5

    August 29, 2023

    I am a past client of this provider

    My mother was a client of Home Instead. We used them every day. There was one girl in particular who was with my mother every day from 8:00 to 3:00. The service was great. I had no issues with the service. It was great, but this one girl in particular, I thought I was gonna lose my spot as my mother's daughter because this girl was so good. Her name is Lisa, and she cared for my mother as if she was her own mother. She was very compassionate, knowledgeable, and efficient. She took charge of many things. She didn't take charge of her medication, but she assisted. She did everything. When hospice came in, she coordinated all my mother's needs with hospice. She did everything. She cooked, she cleaned, she did laundry, she went to the grocery store, and she took her to doctor's appointments. She did it all cheerfully. You never saw her have a bad day.

    Dennis

    5

    August 28, 2023

    I am a current client of this provider

    We've been using Home Instead for my wife for a little over two years now, four days a week, four-hour shifts on each one. It's excellent service. Angie does three out of the four days. She goes out of her way, she gets here, and she does anything you ask her. She never says no. She has a very pleasant disposition. We like her like a family. We treat her like family. She's on time. If she's going to be late, she calls you. If she gets stuck in traffic, she calls you and gives you a heads up. She's excellent.

    Carol

    5

    August 28, 2023

    I am a current client of this provider

    My husband has been using Home Instead for one year now. The service is perfect. It's five stars. They're here five times a week. They help with grooming, companionship, meals, and exercise. They go walking. The name of our caregiver is Roberta. She's really flexible based on what his needs and moods are. I like her flexibility, her caring, and really her knowledge base. She's always trying to see how we can improve his situation. That's what I really appreciate about Roberta.

    Joan B

    5

    August 24, 2023

    I am a current client of this provider

    Vera from Home Instead has been caring for Mom in my home for over 2 years. She is very upbeat, kind and compassionate to Mom. Vera wants to care for the elderly in their home, and does a great job! Home Instead has been a real plus for us keeping up with everything - showering, laundry, some cooking and cleaning, and companionship for Mom.

    CLavis

    5

    August 23, 2023

    I am a current client of this provider

    Joa is very upbeat and positive. She is attentive to the client needs

    ferngarden

    5

    August 23, 2023

    I am a current client of this provider

    We've had a great experience with Home Instead and highly recommend. Their entire team is always friendly and very professional. Charlene has been especially amazing and such a wonderful caregiver for my Mom. She consistently goes above and beyond and helps make everything run smoothly. My Mom really enjoys her company and looks forward to her visits. I have peace of mind that my Mom is in such good care. Words can't express our thanks and gratitude.

    Christie S.

    5

    August 12, 2021

    I am a past client of this provider

    We have had Home Instead for the care of our elderly, blind mother for three years. Home Instead found the perfect match of a caregiver for our our Mom in 2018. We began with limited hours and days per week and as time progressed the primary caregiver developed a bond with our mother. We had other Home Instead caregivers to "fill in " the schedule through weekends and unexpected circumstances. All the personnel were well qualified and deeply committed to the best care for our mother. Now, as Mom moves into assisted living, we continue to have close contact with her primary caregiver. We are grateful for the entire Home Instead experience and we would highly recommend their in home care.

    Caryn J.

    5

    February 23, 2021

    I am a current client of this provider

    After dealing with many caregivers for my mother over the last year, the switch to Home Instead has been delightful. Home Instead is by far the most professional and reliable that we have used. The caregivers follow the company protocols and also follow the guidelines as requested by us. Tracy and all the office personnel are very proactive and friendly. We are dealing with 2-3 shifts per day, 7 days a week, which is no easy task to handle, but they have a nice group of caregivers and someone is always willing to jump in and help fill a shift. I would not hesitate to recommend Home Instead to anyone so they can skip over all the headaches that I dealt with while looking for the right agency.

    khoff

    5

    July 30, 2020

    I am a current client of this provider

    We have had HomeInstead for our Dad's care for over 5 years now. In one word? Blessing!! Simply amazing how perfectly they have matched the right caregivers for the right different levels of need for Dad over the years. Have expressed our pleasure to HI management & nominated them for the CAREgiver award. So beautifully patient, loving & kind with not only Dad's care, but also with our family.

    jasskro

    5

    March 27, 2019

    I am a current client of this provider

    HomeInstead Senior Care is currently providing personal care services for my 91 yr. old mother in my sister's home. We have been with them for 2.5 yrs. Her caregiver, Lawan is dependable and on time 3 days a week. She really understands what works for my mom and what does not. I have always found this agency to be responsive to our needs and those of my mother.

    Steven Marino

    5

    June 25, 2018

    I am a current client of this provider

    Caregivers that I have had experience with all have positive attitudes and take the time to do a thorough and professional job. My father-in-law has dementia and is not an easy client to deal with. The caregivers provide help in personal hygiene and engagement. We are trying to keep my father-in-law out of a nursing home as long as possible and Home Instead is contributing greatly to this effort.

    Warwick

    5

    November 11, 2016

    I am a current client of this provider

    My wife and I are very pleased with the help that Home Instead provides for us. Wanda has been a life saver! Both of us need help and Wanda has been perfect.

    JBHam

    5

    November 9, 2016

    I am a past client of this provider

    Great service! Very professional and accommodating. I would highly recommend Home Instead!!

    Happycamper1234

    5

    November 8, 2016

    I am a current client of this provider

    Home Instead provides respite companion care for my housemate, 84, who has Alzheimer's. They are courteous, prompt, and caring people. Had used a different service and was not pleased....much happier with Home Instead.

    Carol103792150

    4

    April 7, 2015

    I am a current client of this provider

    I have hospice and Home Instead coming in. They have been excellent. I would recommend them. I don’t have any concerns about management or their billing. I think they have it pretty well-thought out. They take care of my husband, help him brush his teeth, wash his face, feed him -- they take care of him while I am gone.

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    Services and Amenities of Home Instead - Wilmington, DE in Wilmington, Delaware

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Wilmington, DE in Wilmington, Delaware

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Wilmington, DE

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