Home Care Assistance of Palm Desert Palm Desert, CA

Jeannette P_2

They should talk to him and ask him about his career. To me, I think that's important. He had one caregiver who was too personal, though. Some of their caregivers are better than others, but all in all, I know they're just doing their job. My husband doesn't like someone following him around. He would rather they sit in a place where they can spot him than them following him too closely.

Anonymous_3498

They listen to any suggestions that I have about taking care of my loved one and they follow through. They're good at being on time and listening to our needs.

Eileen Agnes H

They are able to find out how much help I need. I like the dignity.

Linda H_34

They made her feel comfortable and communicated. They provide good quality of service.

Janet M_12

I had good peace of mind knowing that they were there with her. I wasn't there to monitor it but from what I heard from my mom it was good.

Francisco R_1

They were there as much as we needed them even though it was 24-hour care. They were able to get service almost immediately, even if we needed services last-minute they were able to help.

Susan R_22

It is good, it is helping me through a difficult time. It is very supportive, caring, and it is gentle. They are not forceful. I like the caregiver that I have.

Lynn S_14

They keep him grounded. They help him with his exercises. I was able to get out and do things on my own. My husband needs full time care.

Edward C_5

They explained things quite well so that we understood what was going on. They were consistent and helpful in ways that I had not even imagined and I am a fan of them.

Anonymous_1502

They were kind, calm, and kept her safe as possible. They were very dependable and reliable.

Steven G_1

I never had to worry about people showing up and do what was needed. This particular agency was responsive and adaptive.

Sondra E

They were able to provide the care at a strange schedule, and they were able to do that. They also tried to provide consistent caregivers. They were very responsive to anything that came up, whether it was with the schedule or a no show.

Suzette N

She is not doing well, but she is doing a lot better than she would without the caregivers. They make sure that she is taken care of, and they are there for her when she needs help. They are very attentive if you call. I had to change hours with them, and they have done well with that. The people that they send have all been wonderful. They are very caring, kind, and attentive.

Debra T

They have been helpful because they respond to the changing needs of my parents. They are very reliable and helpful, even in a crisis.

Karen O_4

They have made my life easier by being there to take care of him instead of me. I like the caregiver.

James B_17

They communicated with her and helped her with her communication skills. They kept to a very strict exercise program, which was quite impressive. They learned from the physical therapist and got her walking more often. We were very pleased by the services. There was a problem with finding someone in the beginning that was best suited for my loved one. The first caregiver was very strong in certain aspects, but the second and third caregiver showed us what we had missed out on.

George G

They assist me in getting me places. They are friendly, clean, quick, and they do a good job.

Susan A_11

They provide the coverage for me so I can get out and do things. The caregivers who we have had are fabulous, and their administrative systems are the best in terms of billing and keeping calendars straight.

Bill Dean P

They keep things clean. They should not be on their phones. They should find things to do the whole time.

Francesca H

They helped by making her feel comfortable. That means dry and smelling good. I could not have done that without them. They were expedient in getting help, and their employees are quality caregivers. Their demeanor is genuine and caring.

Arthur N

The impact was not that high because my husband felt they weren't needed, and it made him uncomfortable to have someone sitting by him and watching him. She went with us to they gym, so she would drive him there. He is a private person, so she didn't do much. We had a wonderful young lady, and there wasn't anything that was their problem. It was ours.

Ann S_7

They helped the most by doing whatever I needed. I like that the ladies were very nice that came out and my point of contact was very efficient. The owner came out too.

Susan C_20

It makes a big impact because I am about 2 hours away from my mother, and I need the help. They are very contentious about who they send out. They keep the family informed. The person they send seems to be knowledgeable of elderly people.

Karen M_9

They were here taking care of my husband, which freed me up. The office was always right on top of everything. There was always a caretaker here, and if a caretaker didn't come, they would make sure someone did come.

Patricia F_5

The agency gave me a great caregiver. They are very responsive.

Larry C_2

The services helped out. All they did was cook. They can just have one person. I had 4 different people come to my house in 5 days.

Prentice James P

We need the services. We have someone who is concerned to come help us. They keep in touch to make sure we are doing fine. They are concerned, and they call to make sure everything is okay. They will call to make sure everything is going accordingly, and they treat us like family.

Sharon C_1

It made a huge difference in the life of my mom. Having an extra pair of hands was so great. She was able to get the sleep that she needed. I think there needs to be clear communication. I paid for the care myself, whereas my parents didn't, and there wasn't good communication about the care that was provided for my father at times. I need more direct, clear communication.

Donna L_9

I am pretty independent for my age, which means a lot to me. They were able to show up and helped to be able to assist me. The caregiver was professional and knew exactly what she had to do. She was simple, kind, and personable. I liked that.

Vivian D

They had someone here who was very well liked and very caring. They were prompt and effective.

Kate K_5

They gave me the space to attend a class. They gave me the comfort and freedom of mind to be able to do that. I got exactly what I was looking for and what we needed. The people who came out and checked us out were very good. I can't imagine anything better. They were very responsive.

Anonymous_2021

It was positive in that it gave me peace of mind. It is difficult to say because of the situation. She didn't really have to do anything. She was a very pleasant lady and would have done whatever was required. I liked that she was very pleasant and a nice, caring person.

John G_27

It's good. It goes smoothly. They are good and dependable.

Gloria B_10

She is very well trained, and she is very knowledgeable. I don't understand the point of the check ups. They are excellent, and I don't know if it is the provider or the caregiver.

Anno S

It is all positive. They take a lot of stress off of us. I would tell people they are very prompt in what they do, and they work diligently to get their customers what they can.

Anonymous_1820

The services have given a companion for my loved one to talk to. They have been improving. They are good about finding a replacement caregiver. I like that they also listen to their caregivers about issues and work to correct them.

John D

They give a presence that assists the family so that we can focus on spiritual issues. The quality of the personnel that they send out varies.

Gigi K

I was having a very hard time, and they were here for me. They made my life much easier and higher quality for my husband and for myself. I like that everyone has been really nice. The caregivers are always on time and very caring.

Mike D_5

I wasn't in the same room when with the care was being provided, so I don't know. They had to show the care that was given. Arthur showed no improvement.

Anthony "Tony" A

I also had a permanent caregiver, but they provided great help. They watched me very carefully and made sure I didn't get hurt. They had excellent caregivers and did a great job. They were very attentive to my needs.

Jill K_1

They help with personal care and changing her position in bed. They are always on time, they know what they are doing, and they know what we are going through.

Anonymous_1091

Some people didn't know quite what to do. They should have more training. I would like to meet the caregivers before they come to see me.

Maara V

Right now, my parents have declined, so the type of care they need is more serious. It is not the fault of the agency. They feed my loved one, bathe him, and assist him with hygiene. I like that they are flexible.

Marian Z

They provided what I needed. My wife was well-taken care of. The caregivers were always on time and reported to me the following morning. They provided whatever we needed.

Grace M_1

I have the caregiver here to do cooking. There is too much gossiping.

Harry F

I wish they would have done what they were supposed to do. They could be better trained, and should have gotten advice from their supervisors.

Kerrie R

I was able to leave my dad with someone so I could go take a class. They returned my phone calls pretty quickly, and I really liked the caretaker.

Paula F_1

It's been really good to have their service. I can't do a lot while my knee and ankle are hurt. I was really impressed with them. I think all their guidelines, procedures, and contracts are well thought out.

Lynn F_4

She helps my mom with cleaning, cooking, bathing, and other household tasks. They were very efficient, and they met the needs of my mother. The caretaker is just really well matched to my mother's needs.

Anonymous_723

It's very helpful, it enables me to leave the house and take care of business. It's satisfactory, I would recommended them. People show up on time and we've had two helpers so far that have been fine.

Wanda B

It has kept me from having a nervous breakdown. For two months, I did not really get a good night's sleep. I am getting some sleep because they take care of my mother while I sleep.

Lynn L_2

It was only twice that we really had the care. I think the caregivers had intelligence and they cared. The main lady just seemed really professional and very pleasant to be around.

Irene R_1

Our caregiver did her job and helped me with my husband with a bath, diaper, catheter, or with changing his bed. I liked our caregiver who was here. She was terrific.

Janice B_1

They fulfilled all of my requests. It makes sense to have assistance, and they know how to do the job.

Mac P

They make my life easier in every way and every day. They cook for me. They're very personable and professional.

Michael H

I am so delighted that we have some help coming in. They give me peace and tranquility. I am not here all on my own. They step in when they see that I am having a difficult time. They try to reassure me. I like that they are very punctual and they take care of business. The people are very considerate and concerned individuals.

Nicolette G

They were incredibly responsive, they were very organized, and the caregiver that they selected was outstanding.

Robert (

My loved one has Alzheimer's, so she can't be by herself. There were some minor things about scheduling that could have been improved. My loved one's caregiver that stayed with her the most was good and she did a good job.

Robert M_11

Every time they are here, they make my life easier. Without them, I would have a hard time with everything. The services that Home Care Assistance has are good.

Brenda G_5

I didn't have to worry because I was at a wedding and my parents were there. The services were efficient and very responsive.

Sabrina S

When I went to them, I absolutely needed them because my other service couldn't even call me back in a timely fashion. They are responsive and I trust my girl. I have no problem with scheduling and there is a lot of communication. They stay in touch about things.

Beverly M

They have helped her by bathing her and spending time with her. I like that they are nice people to work with, that they are on time, and that they seem be able to cope with Cecilia's mood changes.

Edward K_6

On my end, it's been helpful because I don't have to do anything. From my mother-in-law's point of view, she sometimes feels that she doesn't need the help she's getting. They seem very professional. They came out and we told them what we needed, we interviewed someone, and that's where we stand right now.

Steve R

The help was more for companionship than for cleaning or anything. They seem to communicate well with me even though some of the caregivers led to difficulties.

Debbie A

My loved one has been able to stay at home and out of a nursing home because of the care he is receiving from Home Care Assistance. Everyone has been concerned with my father's health by keeping up to date with his habits and letting me know when they see any changes in his behavior.

Elaine P

Our caregiver is reliable. She seems to care about my mother and her well-being. I get to share the stress of care with someone else.

Karen B

They have got a wonderful checks and balance system. They are straightforward with their information, repeat their information, and they are on top of everything. My mother was not in control, which was a positive. They took a gentle, yet firm control.

Betty K

They're good and do all kinds of things for me. The people are exceptional. I couldn't get along without them. They take great care of my little dog and help me get my day started with breakfast.

Robin B

They're caring, loving, and attentive. The caregiver is exceptional and goes the extra mile to make sure my mother is safe and feeling well. The main caregiver is excellent. Not all workers are created equal, though. I feel like my family is in good hands with her and I don't have to worry.

Dian B

They were very agile and able to respond quickly in the model of being able to start and stop services was very convenient. The caregivers were competent and caring.

Anne S_6

I would recommend Home Care Assistance because they were prompt, on time, and very compassionate. I was very happy with them. Originally, Home Care Assistance helped a lot when they showered my husband and did his exercises with him. It was just him that got agitated.

Sharon R

Home Care Assistance's caregivers are good at caring about their patients. Home Care Assistance made my life easier by caring for my loved one by cooking and helping him out.

Diane S

I would refer others to Home Care Assistance because I liked their flexibility and professionalism. Home Care Assistance's services took a lot of stress off of me.

Christine C_3

Home Care Assistance is extremely accommodating. We haven't had one bad caregiver through all the years that we have had them. Home Care Assistance has helped us out a ton. The caregivers do what needs to be done, and they always check in on us.

Thomas B_1

Home Care Assistance is very prompt, helpful, and willing to do anything that I need them to at anytime. The services from Home Care Assistance helped me to get the care that I needed at the moment I needed to.

Karen H_5

I would refer Home Care Assistance to others because they've been very good, and they got someone else for us when my caregiver suddenly left employment. The services provided to us by Home Care Assistance allow me to sleep.

Bruce S_1

I would recommend Home Care Assistance because all of their caregivers were wonderful! Home Care Assistance made life easier by providing 24 hour care for my father as he was fading quickly away.

Joyce E

Both owners of Home Care Assistance are more than wiling to speak personally to me and help me in any way they can. The caregiver from Home Care Assistance really got along with my husband because she helped entertain him, make his lunch, and even do laundry for me, which helped me a lot. I wasn't getting a lot of sleep beforehand because of all the things I had to do, so she was able to do those things for me. I could talk with her about my husband without feeling like I was whiny.

Stanley R

Home Care Assistance is consistent and has high communication skills. The services help with medication, food, companionship, and all of that which are all a major improvement for my brother.

Robert D_4

I would recommend Home Care Assistance because they send the right caregivers to us, and they are accommodating to us. Home Care Assistance makes life easier by knowing how to handle my wife, keeping her calm and cool, and getting her to do the things she needs to do, which is really helpful.

Francis Y

I would tell my friends that Home Care Assistance was very caring and unbelievable. They handled everything and made things very easy for me. The service provided me with a caregiver when I needed them.

Donna R_3

Home Care Assistance is very organized, they do a good job, and they are very focused on what they do. Home Care Assistance takes a lot of things off of my plate. They attend to the client's needs, they clean up after him, and they help if he needs help in any way.

Anonymous_421

The quality of the caregivers at Home Care Assistance is excellent. The caregivers from Home Care Assistance are very helpful in the care we need.

Denis D

I have gone through one caregiver already and it's only been 2 weeks with Home Care Assistance. The caregiver could do more without being told.

Anonymous_482

I am happy with the services, and the caregiver that we have. Home Care Assistance allows me to have freedom.

Ronald A_1

Home Care Assistance is thorough in the services that are offered. Everything is handled in a very professional way, and there is a courtesy and respect for us shown. I don't have much energy to take care of another person, so Home Care Assistance has lightened some of the burden off of me so I can do other things and also take care of myself.

John K_8

Home Care Assistance does a good job and do what they say they are going to do. Home Care Assistance took care of the problem that I had.

Deatta Dee D

Home Care Assistance, when I call them, even on short notice, provides caregivers. They makes sure that someone who knows me comes out to introduce the new caregiver when they first come out. Home Care Assistance's services, when I use them, provide exactly what I ask them to do. The help me with shopping and cooking.

Marie F

Home Care Assistance is efficient and the caregiver they have sent has been excellent. It is really helpful that the care from Home Care Assistance gives me a break.

Laurel H_1

Home Care Assistance listens to me and they do what I ask. I have been happy with the caregivers because they do a good job.

Linda P_3

If a situation came up, I would certainly recommend Home Care Assistance. They are very good and have been doing a very good job of communicating with me. I can't say enough about my caregiver from Home Care Assistance. She's wonderful, and I forget that she's working for a living. She's like a friend and still does absolutely everything.

Kimberli B

Home Care Assistance is compassionate, kind, professional, and eager to accommodate. Home Care Assistance helped make life better for my mother-in-law by keeping her safe and provided for all of her needs.

Becky F

Home Care Assistance did an admirable job on what they were doing for my wife. I wish I would have used them sooner. The services were good because the caregivers were nice and caring.

Judy M_3

I would tell someone that Home Care Assistance is flexible. My mother was able to get out and go to doctor appointments.

Joseph R_5

The care that has been received from Home Care Assistance has been good, overall. The client feels good about the caregiver, despite her sickness.

Gary M_2

Home Care Assistance has great people. We really like the caregiver. The services have given me a great caregiver that is very helpful.

Mary B_24

I would tell others that I am satisfied with caregivers that Home Care Assistance sends to me. Without Home Care Assistance's services, I couldn't do anything.

Dolores S_4

You can't go wrong with Home Care Assistance. We had no issues with them. They were punctual, courteous, and friendly. The caregivers were all very sociable and kind. They really and truly did a good job. The services helped my mother-in-law. She was becoming disabled, so the caregivers helped her with bathing and with food. All old people gripe for one reason or another, but they did a good job.