Reserve at Lacey

Disillusioned

The bathrooms in common areas are all locked except for 1. The hot tub is a swamp, and has been closed for months. The pool chemicals are not right. They are throwing out the books in the " library" The management doesn't plan activities, only the residents. We have to leave drivers licence to post anything because it's locked. The Common area TVs and Internet was down for 4 days, because the bill wasn't paid. Cigarette and marijuana smoke is rampant. The staff treats us with little respect, and like we're all senile. This place is supposed to be for 55 and over Active adults. But there are many residents that are using this for Hospice. There have been many floods in the building. The walls are still covered in plastic, and the carpets are filthy. The fire dept. Came out because some of the doors to the courtyard would lock when you go out. That has been fixed. They only have 3 maintenance people for the over 200 apartments. Squeaky dryers, fuses blowing. Cigarette smokers smoking on balconies and in apartments at night. And throwing cigarettes butts down the elevator shaft spaces. Thieving residents who are patrolling the floors for something to steal. The management says they only manage the building, not the people. If you can afford it go somewhere else.

Dford

My cousin lived here for over a year and the staff was very helpful, the environment was welcoming. He made many friends while here and will miss them all. thank you again to the staff for all their help.

Mickael

The rooms are nice, We've had some problems with squeaking dryers, fuses blowing. There are no planned activities by the staff, only by the residents. There is air conditioning only in the office, and bottom floor common rooms. This facility inside is secure, but it is not gated in the parking lot. There is no dog park. The lease states that your dog may not urinate or poop anywhere on the property. But the barked planters at the back parking lot has a waste can and poop bags. Quiet hours are from 10pm to 8 am. There is a bench and ash containers for smokers in the front parking lot. I do feel safe here. And I like my apartment. I just wish the managers could plan some events. Most people are bored

Felipa

I went to Reserve at Lacey, and I visited that place. They have everything there. I would say the living atmosphere is pretty good. I only met one staff member, and she was very nice. They have a pool, a dog park, shuffleboard, and stuff like that. They have all kinds of little things. They have a reading room and an activity room. They have a lot of stuff. They play cards, checkers, and some kind of card game. They do all kind of things. The tour was nice. I had a good time just walking through and seeing different things. The apartments were very nice. Some of them have furniture included.

Co_Starring

The advertisement says air conditioning and there is NO air conditioning in the apartments, only in the area where the staff office is located. Also, there is noise from other residents above flushing their toilet and when they walk around. smells in the hallway are usually whatever is being cooked at the time lol. It is not a simple task to dispose of trash and often the container is so full, trash is sitting along the side of the container. Exhaust fumes come inside the apartment from vehicles, noise from street if you live on street side, and exhaust from the vents of washer/dryers coming in the apartment when windows are open and wind blowing.

David

We toured the Reserve at Lacey. It's a good place to live in, a nicer environment, everything, the place is convenient around the area, Mcdonalds and shopping centers. It's a very decent place. It's nice and clean. They've got all of the facilities that are needed for the elderly. The rent is reasonable for somebody with social security income. It's just newly opened, the complex is brand new, no more than a year old. The staff was very courteous, very self-explanatory as far as facility, very polite, helpful, and very encouraging.