Hunters Pond Rehabilitation & Healthcare Center

bebebenson

Staff did not give much attention or care to my aunt who was brought over from hospital. She stayed in bed without being told what meds she'll be given or what treatment plan is. My aunt was not checked on much nurse came by to quickly drop off meds never checked her wounds. My father was brought here previously and I warned family he was continuously neglected and so will she. The staff is run down and talk over their patients how tired they are. One can tell they hate their jobs and the patients feel and hear it about their misery every day. This place is not a good caring place to bring a loved one. Hopefully Northside has much better facility. Look else where.

Horrified and bewildered

I was transferred here from Methodist Hospital if this is what Methodist offers RUN! I Am laying here in in filth with my call light being ignored and no pain meds in sight even though they knew I was coming. Wouldn't recommend this place to a dog let alone a human.

L. Worsham

I took a tour of this facility for possible placement for my brother when the time comes. This place is beautiful. Staff was very friendly and was able to answer any question that I had. I think all of the patients were in the dining room playing bingo and I was told this happens quite often. All of the patients I saw were very well groomed and the place was very clean, unlike some of the other places that I toured. Therapy room was really big and I was informed of how financials work. I left feeling very knowledgeable and comfortable. I will not hesitate to put my brother here at Hunters Pond.

Gavlick

the new company that has taken over is doing a great job

madisha

My dad has been here less than a week and the services are completely hit or miss. It seems like they are short on staff and food. My dad's meal last night was a ham and cheese sandwich and some coleslaw and that was supposed to be a "double portion". Another time he had 3 small chicken strips, 2 tablespoons of veggies and a roll. There's no nurse call button where you can actually talk to someone - simply a button to push and eventually whenever they feel like it someone will make their way to the room. My mom has had to help my dad on multiple occasions due to lack of staff response. Imagine if there weren't any family to help? Some of the staff is very nice, but if you don't have enough people then it really doesn't matter. We will be looking to get him moved.

johnnyminj

Mom was there for three weeks after knee surgery. Staff was polite and diligent in following through with her care. If I ever had a concern or received a call from my mom, I was confident that i could call the front desk and it would be taken care of immediately. It is a big facility and mom complained about the food, but overall they worked well and handled their patients with care. Crystal and Amber were two people who went beyond the call to help. Thank you again.