The Monarch at Richardson

Marcia

I was very impressed with The Monarch at Richardson. The lady who gave us the tour was just very, very nice. It didn't have any openings at the time, but she went ahead and did the tour. Every day they have a one-hour learning time, where memory care residents come in and learn about something (like a certain country or some current event). The facility was very nice in appearance and clean. The room that we looked at was updated, but they were not quite as updated as the other facility we looked at.

Sheri

My mother likes The Monarch at Richardson. The staff seems nice. They're still not able to do any activities, but that's the way it is right now. It's been good. She seems to enjoy the food. They're undergoing a lot of remodeling right now, so things are in disarray. They're not able to do much in groups. They have some small group exercise and a few other things, but there's really not much going on in the way of activities right now.

Richard

It was multilevel and my only concern was mom and dad could forget which floor they live on. You could take the elevator up or down, but you couldn't leave the memory care area without either a staff member or knowing the code, which was great because somebody could accidentally wander to where they shouldn't be. The guy who gave me the tour was very friendly and courteous. The people in the memory care area at a certain age would go backwards in their life, so they had a crib with baby dolls there. They could change diapers and rock them in the chair, which was a very interesting way of dealing with people who had regressed. They had a music group singing that got the residents involved. Their cookies were excellent.

Ann274446

I toured. It was a nice facility. They were very nice and cordial. I had a nice lunch there. I liked the grounds. The apartments were very doable. The gentleman that showed me around was very nice, very cordial, and very kind. He showed me the entire place, the game room, the pool, and everything else.

Steven25

My father stayed for a short time because of his medical condition. The staff was friendly and professional. The dining room was amazing with tasty meals. I’ve eaten there twice as a guest and both meals were amazing. They have homemade food, homemade salad dressing to go with your salad, and the dessert had a nice presentation.

Carol115019450

I have selected here. I've picked a wonderful spot for my mom. From the executive director all the way to every caregiver, they are loving. They know my mom's name. When I walk in the door, everyone can tell me how my mom is doing. They are as supportive of me as they are to my mom. It is remarkable. The food is outstanding. The chef would come out and greet everyone. He is just as loving as he can be. He has attended to everyone's needs, as far as their food requests. The surroundings are very comfortable and inviting. They are warm and inviting. They have rocking chairs, and it is like coming into your home.