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Mansfield Medical Lodge
301 N. Miller Road, Mansfield, TX 76063
Featured Review
4
|
June 26, 2020
My dad was in Mansfield Medical Lodge. He was there for skilled nursing after his stroke. They were really great. It was long-term care but not an Alzheimer's or memory care place. They're pretty good. I liked them.
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About Mansfield Medical Lodge in Mansfield, Texas
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
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1.0
Overall
1.0
Quality
3.0
Staff
1.0
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Reviews of Mansfield Medical Lodge in Mansfield, Texas
2.9
(20 reviews)
Facility
2.6
Staff
2.5
Food
2.6
Activities
1.5
Value
1.4
chrstna
1
|
March 24, 2023
I am a delta covid survivor. I was shipped to the facility from the hospital. The lodge has clean bedding if you can take yourself, by youself, to the restroom. The rehab team is good the rest of the facility is so horrific i had to seek counciling while I was in and am still undergoing it today. I was in the facility for 4 weeks.I was a full time project manager and business analyst in the banking industry for employment and relatively active with no health concerns before covid. If you have a loved one do not, I beg of you, ruin their mental state by submitting them to the treatment at this facility. Unless the lodge can prove to you they have increased staff 150% since 2021, starting serving any even remotely warm food items, decreased the 2 hour no staff available during shift change rituals, or stopped leaving patients pleading for soiled bed sheets to be changed daily...do not leave even an enemy on their own there. I came in and had taken a fall due to loss of consciousness they didn't address my sore leg had to get treatment and rehab after I was released. I reported my last covid test was 8/31 when i was admitted. I had been in the hospital a week. They never tested me for covid not one time but moved me out of the covid wing because I wasn't in a vegetative state I think, and in with someone recovering from hip surgery. Staffing was an issue. There were no activities for those on the rehab wing. Requests for as needed meds took hours to fill. The nighttime was a mess the hall would have call lights on for hours for every room.
Daughter Of Stroke Survivor
1
|
June 20, 2021
Avoid this place at all costs if your family member will need extensive care. My mother is a non-verbal stroke survivor. She is paralyzed on her right side and she is incontinent. The care she received here was beyond horrible. We photographed and videoed our experience so that it was well documented. They are understaffed and of those, are less than stellar. They will lie about the quality of your service, your ability to have access to the case manager to have your questions reviewed and access to cameras to observe the care being administered. My mom had a huge bruise on her arm from someone aggressively grabbing her either to change her or draw blood. They had no explanation for it. Again, we photographed our mom everyday and made sure to be on hand to be her advocate since she was non-verbal. She was left soiled and wet on several occasions. Because we my sister and I were completely disgusted with their ineptness, we would refuse their help if we were there. My sister is an RN and so we were working from an informed place. My mom was lucky because she had us. I was able to observe a person that had fallen once out of her wheelchair and once from her bed. Each time she was calling down an empty hall for assistance. The first time I ran to find someone. The second time a staff person came a few minutes after she started calling to help her up from the fall out of the bed. I heard more than one patient screaming for help, observed more than one wandering into my mom’s room, and had one gentleman continually ask me for a phone so he could call the main office. My mom’s primary nurse was completely disengaged. We had to ask about my mom’s vitals and I/O. The case manager became so overwhelmed with my questions that she actually told me that “I don’t have time to stand here answering all of these questions” when they were about my getting a double dose of a narco medicine within the specified time period. My mom is feed by a pump. Upon admission they didn’t have one for her so we provided ours from home. Because we were specific about my mom’s care, we provided the supplies to take care of her so they wouldn’t have to expend extra supplies for her. They barely used them because they don’t care if your family members skin breaks down. They don’t do ANYTHING to prevent bedsores or skin tears. I could go and on but I will say that if you love your family member, DO NOT PLACE THEM HERE.
Paige S.
1
|
April 25, 2021
My 90 year old father was sent to this facility from the hospital after we decided on palliative care. Due to COVID restrictions, were we only able to see him by appointment. The appointment times they allowed were during the work day (9am, noon, and 3PM) which made it difficult for those with 9-5 jobs to visit their loved one without taking time off from work. You also had to have a Covid negative test on file, which I completely understand. However, once my father began going down hill, we were not permitted any additional time to see him. It was very important to me to be with him when he passed, and we knew it would be any time at this point. On my last visit with him, he appeared to me to be in decline. His eyes were fixated however he was still squeezing my hand. The next evening, I spoke with our Social worker that acted as a go between with our family and the facility. She spoke with the facility expressing my concerns and once again we were told we could not have more access to him unless he was actively dying. She and I both told the facility that I could be there in ten minutes at any point in time he began actively dying. Our plan was for me to visit with him the next morning and from there make a decision on whether or not to bring him home for his final hours/days. My appoint was at 9 the next morning. I had been home getting ready to go. I got to the facility, waited in my car for about ten minutes because I was early and they were pretty strict on appointment times. Once I went in, I had to sign the same paperwork I had signed earlier in the week and get PPE'ed up. A woman in the office stopped me to tell me they were planning to move my father to a private room after their morning meeting then the woman behind the desk looked for someone to take me back to my father. She could not find anyone so she decided to take me herself. She asked me if I remembered the room number and since I had only been there one time, I did not. So she needed to look that up as well. Once we were all ready, we walked back to his room where a nurse walked out. The woman informed the nurse that I was his daughter and I was here to visit. The nurse then said, I am so sorry, we were about to call you, your father just passed. But they didn't call me. I had been home all morning and the night before. I sat in my car for ten minutes where my phone never rang. No one called me to tell me my father was "actively dying" and he was all alone. This was 15 hours later after speaking to the facility and being told I could not see him without appt unless he was activity dying. My father passed in December, it is now April and this is the first time I have been able to express my dissatisfaction with this facility.
jenniferAbbott
1
|
March 25, 2021
My Father was transferred here after breaking his leg. It was the most horrible experience I’ve ever had with a facility, and with a mother who battled cancer for 20 years... there have been a lot. They did not communicate with me for 35 days. No call backs, no contact at all. Only after I demanded to speak with the administrator did his care manager call me back. He arrived with a small cut on his ankle that they let fester until it was the size of a golf ball hole. He was there for 2 months before they even started him on antibiotics! They ignored his specialists instructions to the point he was angry. Incident after incident occurred and they would lie about it, but then order x-rays. My father actually regressed in their care. I made plans to transfer him and they blocked the other facility from speaking to him and refused to return calls to facilitate a visit. When the other facility used a nurse thru FaceTime to meet with my dad and they found out he would NOT be staying as a resident, they moved to discharge him within 13mins. Knowing he was not yet ready, that would of meant discharge to the street!! THIS FACILITY IS HORRIBLE!! I would NOT BOARD MY DOG HERE.
Anita
4
|
June 26, 2020
My dad was in Mansfield Medical Lodge. He was there for skilled nursing after his stroke. They were really great. It was long-term care but not an Alzheimer's or memory care place. They're pretty good. I liked them.
twing127
5
|
September 11, 2019
Staff seems caring and helpful. Staff is friendly and eager to assist.
Cryan18
5
|
September 11, 2019
I have visited several different facilities in this area and Mansfield Medical Lodge is definitely the best. The knowledgeable and friendly staff and clean environment made me feel wonderful about having my family member here. Highly recommend!
Richard Johnson
1
|
July 30, 2019
Although the facility is nice the staff (in general) was unfriendly and did not display a caring attitude. There were several instances where my mother in law was not showered and her clothes were not changed. When the staff was questioned they either had no answer or flat out lied. The staff needs either serious retraining or termination. I would vote for the later.
sc10
1
|
February 19, 2019
The first day my mom's arrive let her wet. don't help her the staff don't care about the people is all about money and I'm sorry for patients with dementia can't talk to the Family. If you want to go for therapy like my mom after surgery this isn't the place for you. This is more nursing home the reabilitacion center and you need to get in touch with everything going on so you can get enough help for your family. I went 3 time a day to check out in top of that is in remodeling .
JusticeM
5
|
December 2, 2016
Great place to take your loved ones for quality care. The staff work together as a team to get the job done. Very attentive, knowledgeable and compassionate nurses! Carol is also excellent, she goes above and beyond what her job requires. This is one of the best facilities in the DFW area.
PamTGZWV
5
|
May 11, 2016
After surgery, my mom stayed at Kindred Transitional Care in a private room. She was extremely happy with the staff and everybody from housekeeping to dietary rehab. She had nothing but nice things to say. It was a clean facility. The dining room was awesome. Everything was so great. They had tablecloths and fresh flowers on the tables, and the meals were nice and good. They took pride in that. They had activities for the residents. It was a rehab and a long-term care facility.
Sandra103145450
4
|
December 18, 2014
Kindred Transitional Care and Rehabilitation - Mansfield Plaza wasn't equipped for memory care. It was a nice facility, but they weren't experienced in memory care, and as soon as my sister tries to seek an exit, they would have to dis-enroll her, and we would have to find someplace else. We wouldn't want to put her in some place where she has to leave in a week. The staff was nice, but they just weren't experienced in memory care. It was a nice facility, but they just didn't accommodate memory care.
Haydee1
4
|
October 16, 2014
Kindred was a good place. It had the same lay out and care units with the other facilities I visited. I think the doctors from the hospital would visit the patients living there. However, it was far from everything like malls or supermarkets. The one thing I liked most about it was the place itself was very clean.
sy
5
|
August 20, 2014
The hospitals don't explain what a rehabilitation facility is and after reading some reviews about Mansfield Plaza we were concerned but figured it could not be anything different then we have been to in the past with our mother at other nursing homes. But my sister and I have used other Nursing Rehab places two times before for our mother. Both in Arlington but this time we went a little further out to Mansfield Plaza. We had a very good experience. As a rehab there nothing like you think they are (nursing home) but Mansfield proved to be much better then the other two. We would return when my wither needs it again (hope its not the same hip)!!!
E.Green
4
|
August 1, 2014
after reading some reviews I decided to write one. My husband and I took my mother there for short term rehabilitation and had a good experience. I feel bad for those that didn't have a good outcome but for us it was good.
Kevin123
5
|
July 14, 2014
My father was moved to Kindred after a horrible experience at Matlock Place in Arlington, TX. Kindred was the best care our family could have hoped for. The staff was caring and attentive. The facility was a little dated, but the care was great. We felt he was in a good place, and our worry subsided after the previous experience. We strongly recommend this facility.
eblock
4
|
June 10, 2014
I am not much for reading or writing reviews but after seeing some of the reviews we had to say a brief word. We had a good experience. not everything was great but we would go back. my mother got good care and therapy.
Linda Bowden
1
|
May 21, 2014
It saddens me to think my Mom was here. We wanted a place where she could receive physical therapy and kindness. We found neither. My mom could not talk to us and her memory was not good. Therefore it took a while before we realized how horrible her care was. Upon two different visits I found her covered in feces. It was even on her face. I also found her roommate covered in feces. Redness and blisters were found on top of legs, tummy and personal area. Bloody sheets. Those who changed her had not noticed....how could they not? By using a pen and marking the bottom sheet on her bed, the sheet was not changed for almost two weeks. A spill of tube feeding liquid dried and remained on the floor for a week. Lip gloss, lotions, hairbrushes, gifts to make the room smell better for Christmas, and candy were stolen. Inexpensive bracelets were broken or stolen. I was told to have those things locked in the nurse's cart and ask for them on my daily visits to prevent the stealing. Feeding tube cover would not be used by the staff thus the tube was pulled out again and again which required a hospital visit to replace it each time. Staff were found sitting in the corner of her room drinking cokes and watching tv several times instead of working. We found staff personal cell phones and purses stuffed in moms bed side stand and closet several times. We had to complain many times about build up of skin cells around the ears and on head. On weekends, we would have to ask for her to be dressed and to be taken out of bed. They would say they were short staffed and that the patients could stay in bed all day. It was very hard finding staff to answer questions. The front desk would ignore you if you stood waiting to ask questions. When you demand a conversation, you knew you were a bother and often you were told the person to talk with was gone, on break, or could not be found. Several times, my Mom's records could not be found. Mom died and as I cleared her belongings, carrying her things to my car, employees sat, some close to the entry of the facility, watching me struggle with the opening of the security front door. The memory of Mom looking at me with tears falling down her cheeks is not a great memory. I hope you find a more caring, loving environment for your loved one.
ConcernedSon1234
1
|
August 20, 2013
My mother was recently transferred to Kindred Mansfield Plaza for rehab after being released from Harris Hospital, She had been suffering from congestive heart failure and pneumonia. The first day at Kindred, she told me she had been made to wait over an hour before someone would come and put on a new depends. She had to sit in her own waste for over an hour! Should have been my first clue, but thinking that maybe she was exaggerating we kept her there. The second day there her ankles began swelling and we found that they had not fully read her records sent over from Harris, congestive heart failure requires patients to be given diuretics to get rid of extra water. We were told she would be getting her diuretic soon. The third day she was finally given a diuretic, after we received a distressing call from my mother, in tears because her feet were so swollen she could no longer walk and was in agony. They had NOT given her a diuretic and it took them 40 minutes to confirm that fact. The fourth day in their "care" she was nearly in complete kidney failure and had begun swelling in other parts of her body as well. I also noticed that she had a packet of salt sitting on her bedside table and I asked where she got it and she said it came with her food. People with congestive heart failure cannot have any salt.... at all... it can be life threatening! They had been giving her a normal diet and not a low sodium diet. The fifth day she had to be taken by ambulance back to Harris Hospital and put in the renal ward in critical condition. This is NOT a rehab hospital for elderly people at all. They have minimal level of care for anyone that is actually ill.
tonya257
1
|
July 9, 2013
My dad entered this facility on June 27, 2013 after having a really large stroke that left his entire right side paralyzed. The whole reason he was sent here was to receive physical, occupational and speech therapy to try to get him close to where he was prior to his stroke and go home or to be with relatives. This hospital is so unorganized and every time we asked for information, no body knew who we needed to talk to or they were on break or on vacation,.....He was in there for 11 days before getting any kind of therapy and that was only after we complained several times about it. On a particular night, I had relatives in the room with him and he had indicated that he needed his diaper changed and so the call light was activated. After all the we don't know who the nurse is and any other excuses they could come up with, he finally got changed 3 hours later. That is just totally unacceptable. There really isn't any kind of schedule for patients receiving any therapy, they just take them down whenever, staff and CNA's are rude and unwilling to help, this even includes the director of nursing. My sister and I have been so frustrated that yesterday we finally found him another facility. Now we are just waiting on someone at this facility to actually put through the referral paperwork so we can get him out of there. Don't send anyone you love here. You will not like it.
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