Franklin Heights Nursing And Rehabilitation

mocon

My wife was in Franklin Heights after a stroke and the staff there let her get a very bad bed sore on her butt as it turned black as the result of dead skin, also she is a diabetic and they let her blood sugar level drop so low she was incoherent and they tried to give her orange juice by mouth and she was choking on the juice, also the worst was the nurse on the west side stopped giving her her insulin and she went into diabetic shock and ended up in the hospital in critical condition DO NOT LET YOUR LOVED ONES GO TO FRANKLIN HEIGHTS

Iris Hernandez

Excellent office staff

jn17

I had my grandfather transferred there and the staff and therapy team were amazing. Any questions I had were answered and addressed immediately. I would highly recommend this facility to anyone!

Help!!!

My father is in this facility and his health is getting worse. The staff doesn't care. I asked them to take my dad to the Hospital and they said he is fine!!!! Not true. They denied me information regarding his current situation. He is not eating and his blood sugar is higher than it has ever been. There is no doctor on site. I am extremely worried the place is dirty and smells horrible.. it's dark and extremely depressing. THEY DON'T CARE!!!!!! THIS PLACE SHOULD GET 0 STAR'S AND THE HEALTH DEPARTMENT SHOULD BE CALLED IN TO INVESTIGATE.

Cw0707

If I could give this place zero stars I would, had a loved one placed here for rehab after being released from the hospital.. The staff would take half an hour just to help her go to the restroom, we went in one night and she was completely over dosed on medications .. They did not want to send her to the emergency room so I had to call ems myself and demand her out, the hospital said she was indeed overdosed on medication, my loved one is gone thanks to this place!

WhereHasProperHealthcareGone

My father was referred here for rehab after knee replacement surgery. The staff is rude, disrespectful, & non-attentive. The facility itself has deplorable conditions. I wouldn't send my worse enemy there, let alone someone I love. Upon his release from the hospital, we were told my father would have to be on oxygen, 24/7. When he arrived at Franklin, he was there without oxygen for 2 hours because the nurses failed to read his orders & the medical director was gone for the day. At dinner time, they propped my father's leg, the one that he'd just had operated, on a trashcan. The rehab patients are co-mingled with the regular residents, so it was of no surprise when a resident with dementia walked right into my father's room. Although he hadn't been administered any pain meds & wasn't feeling well,, my father was forced to get up to walk. When he asked if he could lay down, the nurse told him no, & that she was the nurse therefore he had to do as she said. Shall I go on? Yes, I shall. One last thing, there are mega-sized roaches in the dorm areas & we saw one on top of the water fountain. The aforementioned events aren't all inclusive; however, I wanted to touch upon the most important. We called 911 & had the paramedics transfer him to the hospital that same night after we were told he would be released without oxygen.