The Pointe at Kirby Gate

Pam

The Pointe at Kirby Gate is a nice place. The people are nice. They take care of my mom, and they keep an eye on her. She gets three meals a day. They make sure her room stays clean. They keep up with her. It is working out fine. She has been there for three months now. She is in an apartment. They have a courtyard, they have different activities during the day, and they have some special on Fridays that they do, so it is nice. They keep them busy.

PamD

I liked The Pointe at Kirby Gate a lot. It looked well kept up, and the apartments were nice. The person who gave me the tour was nice.

Provider Response

jburns

I toured the memory care facility and was very impressed. It was clean, homey and the staff was friendly and seemed to enjoy working there. I met the activities director at the memory care portion and she was very upbeat and the residents seemed to react well with her. I liked most of all the size of the facility and the small population of of residents in the memory care portion. I have toured other memory care facilities and was overwhelmed by their size and number of residents in them. I would not hesitate to place my loved one at The Pointe at Kirby Gate.

Provider Response

Amy

My mother stayed at The Pointe at Kirby Gate for less than a month. The staff was great, wonderful, polite, and courteous. They had a salon and a courtyard. My mom really liked the experience.

Nephew John

My 99-year-old Aunt Sarah recently had to come to The Pointe at Kirby Gate to the memory care unit. I say "had to" because she wasn't anxious to leave her own home. I have several comments: 1) The staff was extremely helpful to us in planning and executing her move. They gave us excellent advice as to what to bring and what not to bring, how to arrange her room to make her most comfortable with her new surroundings, and how to time the move to be the least upsetting for her. They also were very helpful in working out the logistics of moving her things in. 2) The ability (indeed the requirement) that we furnish her room, and the recommendation that it be with things she is familiar with and loves, has helped her make the adjustment quite well. 3) The staff are extremely pleasant and professional, and treat the residents with great respect. 4) During the move-in, we were given the door codes so we could come and go at our pleasure. Beyond the convenience, it gave us reassurance (based on evidence) that things weren't being "hidden" from family when nobody was around. Put another way: no "scheduled" visiting hours. 5) The food is very good -- at least, Aunt Sarah has been eating well and has commented favorably about it. The place is also very clean and always smells clean and fresh. 6) My final point is that, if you have any questions, don't be afraid to ask the staff. They are always very helpful.

Ann122301350

I really liked The Pointe at Kirby Gate and its administrator, but they didn’t have an opening, and I needed a place quickly. The rooms seemed fine.

Caring6268

I was very impressed with Pointe at Kirby Gate and it was close to our neighborhood. I had the people evaluate him, but he did not qualify as he cannot move on his own. I liked it because it was small, and I felt like the people were friendly. I ran into a few of the residents and everybody seemed pretty happy and content. We liked the rooms; they had four styles. The studio was one big room, but it was kind of sectioned off to have the appearance of a separate bedroom -- that was the room I liked -- and it was the smallest which was fine and basic. They had a little small meeting room that they did exercises and it didn't appear as a gym. It was small but I think that’s where they would meet for exercises. They had a little outside patio and a lounge area. Everybody seemed really friendly and homey.

Caring87842850

The Pointe at Kirby Gate was clean. It wasn’t as bright as some of the other places but it had a VERY homey attitude. Everybody was VERY friendly. I like very much the idea that every resident had pictures where people would see who they are, what they’re interested in and what they don’t like. When you went in the kitchen, they had pictures of all the residents on the wall with the listing of problems of the different food so the chef knew exactly what they could and could not deal with. It was very nice and individualized. The residents were really engaged in activities. There was a room of people just having a good time. One resident thought I was her daughter so we talked for a few minutes. They also have outside activities like exercise, church activities and happy hour every Friday. They seldom have a vacancy and I understand why.

caring020418

I like The Pointe because of its size; it is very small, and the people here are just incredible. My mother’s room is fine. They’re having an Easter party, they do Bingo, and they play all kinds of games. They go shopping, and they had a little city tour the other day.

Darwin

My aunt stayed at The Pointe at Kirby Gate for almost three years before she passed away. She received good care and the staff seemed nice. The residents all looked well-taken care of. The rooms were nice, spacious, very clean and well-appointed. They had a beautiful patio area where the residents could sit and admire the flowers.