StoryPoint Germantown

Karen

My mom moved in. It's a lovely facility, and I think all the people who work there do a good job. They care about the residents, and my mom is getting good care. One of the main reasons I chose this place is because it's a bedroom and bath, but it's a nice size, so it has more of an apartment feel. In some of the other places, it's like you're just putting your parent in a dorm room. So, this is nice. And there's like hardwood floors. She's got wood blinds, and tall ceilings that help to make it feel bigger. And then her bathroom was a pretty large size, too. There's a closet in there for her clothes, and it's all updated. It looks fresh. I haven't seen a ton because we've been there such a short time, but they are taking her out into the assisted living, kind of doing a hybrid because she's kind of more social than other people in memory care. So that's a nice part where she can socialize with other people that are more like her at the first-name level. There's a nice seating area for them. The dining area is very open, and the windows open to a beautiful courtyard that they can go out into. It feels very light, airy and spacious.

Provider Response

Jeff

We're extremely pleased. My parents' experience is very positive. The staff and environment have been very friendly and very easy to integrate with. Their room is beautiful. The dining area is outstanding, and the food is very good. They have very nice activities and very nice amenities. The maintenance staff is exceptional.