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Merrill Gardens at West Chester
1201 Ward Avenue, West Chester, PA 19380
Featured Review
5
|
August 23, 2023
My husband has been at Merrill Gardens at West Chester for a month now. The staff there is very competent and very much involved with my husband. They know him by name. He's not just a person there, they care for him. Anything we have asked of them, they have come through. The concierge people at the front desk are excellent. They are always in a good mood and very customer service oriented. Everybody is accessible from the manager to the head nurse, and they're always open to your visit. They have a diner where the residents can get their breakfast and lunch, and it's not just a stale type of dining room. They have a movie theater. Because they are at the end of the Brandywine Airport, they have what they call a control tower where you can go and see the planes land and take off, and they're encouraging the pilots to say hi to the residents that are there. And that is a big selling point. It is decorated with airplanes and stuff like that. They also have a lounge where 2 days a week you can have drinks, you can get together with friends, and the family can come in. It's completely open and the residents enjoy that. They have a little store that has the best presentation I have ever seen. They also have a place for you if you want to bring your family and have a private dinner with them. The surroundings of the building are kept very nice.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$2,935/mo
Care Types
Independent Living, Memory Care, Continuing Care Communities, Assisted Living
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$2,935/mo
Care Types
Independent Living, Memory Care, Continuing Care Communities, Assisted Living
Bedroom Type
Starting Price
$4,175/mo
Care Types
Memory Care, Independent Living, Assisted Living
What you can do with Caring
About Merrill Gardens at West Chester in West Chester, Pennsylvania
Merrill Gardens at West Chester was designed exclusively for those seeking a truly carefree lifestyle in a convenient and a uniquely desirable location. Here, you�ll enjoy an active and fulfilling lifestyle. We take on the chores so you can focus on doing the things you love!
Merrill Gardens at West Chester is just minutes from historic downtown West Chester and its boutiques, galleries, restaurants, hospital and West Chester University. In addition, you�re not far at all from the Brandywine River Museum, Longwood Gardens, Chester County Historical Society and the Helicopter Museum. Transportation services are available to assist you in exploring everything that West Chester and the surrounding area has to offer.
To learn more about this provider�s license and review other available state reports, please visit:
Pennsylvania Department of Human Services Provider Directory
Services and Amenities of Merrill Gardens at West Chester in West Chester, Pennsylvania
Dining
- Communal Dining
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Inside Amenities
- Entertainment Venues
Outside Amenities
- Garden
Kitchen Types
- Kitchenette
Financing & Payment Options
- Financial Guidance
- Rent And Care Fees
Health Services
- Medication Reminders
Languages
- English spoken
Pets
- Pets
Room Amenities
- Kitchen Appliances In Unit
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- State Licenses: 144100 - PERSONAL CARE HOMES
Costs for Merrill Gardens at West Chester in West Chester, Pennsylvania
Independent Living
$2,935
Starting Price
Memory Care
$5,410
Starting Price
Assisted Living
$4,895
Starting Price
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Reviews of Merrill Gardens at West Chester in West Chester, Pennsylvania
4.4
(14 reviews)
Facility
4.8
Staff
4.9
Food
4.5
Activities
4.8
Value
5.0
Marta
5
|
August 23, 2023
My husband has been at Merrill Gardens at West Chester for a month now. The staff there is very competent and very much involved with my husband. They know him by name. He's not just a person there, they care for him. Anything we have asked of them, they have come through. The concierge people at the front desk are excellent. They are always in a good mood and very customer service oriented. Everybody is accessible from the manager to the head nurse, and they're always open to your visit. They have a diner where the residents can get their breakfast and lunch, and it's not just a stale type of dining room. They have a movie theater. Because they are at the end of the Brandywine Airport, they have what they call a control tower where you can go and see the planes land and take off, and they're encouraging the pilots to say hi to the residents that are there. And that is a big selling point. It is decorated with airplanes and stuff like that. They also have a lounge where 2 days a week you can have drinks, you can get together with friends, and the family can come in. It's completely open and the residents enjoy that. They have a little store that has the best presentation I have ever seen. They also have a place for you if you want to bring your family and have a private dinner with them. The surroundings of the building are kept very nice.
Marc
5
|
May 5, 2023
My cousin moved into Merrill Gardens at West Chester. We chose it because the price was good, and the community seemed very active. The place is very well-kept. They have a movie theater, a diner, a salon, a pub, a game room, and pool tables. She's in a studio room, which is very nice and well-kept. I have tried the food there and it's good. It seems to establish more of a community than just a general senior home, and I've visited quite a few.
Provider Response
Pat
3
|
March 31, 2023
Merrill Gardens at West Chester was very good. The staff was excellent. The common spaces were very good. The least I liked was the size of the apartments. They were too small. They had two restaurants available and they looked very nice. I saw a couple of people in the gym. They're very expensive, and I don't understand why they have that initial fee.
Provider Response
Tom
4
|
February 10, 2023
Merrill Gardens at West Chester was nice, but it wasn't what we were looking for. The room was very nice and very well done. It looks like there's a refrigerator, a stove, and stuff like that. They offer three meals a day. The person who took me around was very knowledgeable, very caring, and very nice. The place itself was very nice, very clean, and very well done. They have areas that you can use outside when the weather is nice. It wasn't that old, but it was very well-kept. It was a little too far for us and it just wasn't what we were looking for. Otherwise, I'm sure there are plenty of people who would like it.
Provider Response
Sandy
4
|
September 15, 2022
My father moved to Arbour Square in West Chester. I think they're doing a very good job on trying to make him comfortable and ease into the community. The food is fine. They have lots of options in terms of activities, like cocktail hours. They have social talk (or coffee talk) and movies. His room is clean, and the amenities are very nice. They have a games area outside with a firepit. They have a patio and a second patio by the lunch area. They have many outside activities with a few options.
Provider Response
John
5
|
August 7, 2021
I think Arbour Square is a fairly new facility, only 3 years old. My mother liked it and preferred it because it was smaller. It was much more manageable for walking around or getting around. All the common areas were very nice, and everything was new. There was a lot of light inside, which she really likes too. Everything was smaller and closer together, which she actually preferred. We toured independent living. When you go in, there's a little store, a beauty shop, and a post office. There's a 1950's style restaurant, a movie theater, and a dining facility. They're all right there and very centrally located. She really likes that one. The staff was very helpful. The rooms have a very nice design. Everything was well-appointed, and I would say they're quite a bit smaller than the other ones we've seen. Their activities are probably not as extensive as the other ones we've seen because it's a smaller place, but they gave us the newsletter that lists all the activities for the week. There are a lot of things going on. One nice thing they had there during our visit was that they had a seven-piece small orchestra come in and play for the residents that night. Everybody seemed very excited about that because they weren't able to have things because of Covid. The residents were all getting ready, and they were very excited. It was really very nice. They have an outdoor roof deck, which was super nice for somebody like my mom. It was a really nice space that you could spend time in. One kind of unique thing about the place is that it's located right on a small runway for a local airport, not with big jets or anything. The residents can watch the planes take off and land all the time, which is really kind of unique and interesting. I doubt you'd be able to see something like that at most retirement communities. I thought that was kind of neat.
Reviewer#as0601
3
|
July 8, 2021
Arbour Square at West Chester is absolutely beautiful, except for the rooms which are cracker boxes. They have a great big kitchen, which is crazy because you get your meals there. They take all the room for the kitchen, and there's just a little sitting room. Apparently, a man designed it because he wasn't thinking. They've got big hallways. They've got general stores. They've got this and that; but when it comes to the living facilities, they're just tiny. They have 1-bedroom and 2-bedrooms. They have weight rooms, activities, and everything. It's just they don't give you any space at all. There's outdoor spaces, and each room has a balcony. The staff was great. They were fine, and they gave us lunch. The food was good.
Heather
5
|
May 8, 2021
My father-in-law is in respite care at Arbour Square at West Chester. The place just has an appeal to it with the amenities, like the movie theater, the restaurant, and the diner that has 50s or 60s style. It is near an airport and he likes the plane coming in and stuff like that. He is getting his medication handled. He is independent with everything else; he does not get help with showers and anything like that. They are really great and very friendly. The staff are very attentive to him and just kind of go out of their way to check in on him. He is loving the food, but activities are a little tough with this whole COVID thing, but he is starting to be able to stay in some more stuff. It is a cute little venue. There is a lot for them to do and the airport is right there so they can go up to the top of the floor and see the airplanes take on and off if they like that.
Nancy Newman
5
|
July 22, 2020
I have a friend who lives at Arbour Court & she loves it, the staff is attentive & the residents are lovely. We find each time we go to visit that the management & staff cannot do enough for us. What else can we say. Nancy Newman Springfield Delco
HL
5
|
December 20, 2018
Arbour Square at West Chester was very nice, but we thought it was a little too fancy and more expensive. The interior was very nice. The rooms were very nice. There were apartments and studios. They had a movie room, lots of rooms for socializing and a nice dining room. The staff was very good.
Ron
5
|
September 27, 2018
Arbour Square at West Chester is independent and assisted living. The place is very clean and very nice. The people are extremely friendly. All the facilities are beautiful because they're comparably new. The living conditions are very satisfactory. The staff members are excellent. They're very professional. The grounds are beautiful. The exterior is full of flowers and trees. It is extremely inviting. It makes you feel very welcome. The price is competitive, but all these places are expensive. The place is beautiful; what's not to like.
Steve
4
|
May 25, 2018
Arbour Square at West Chester's rooms was nice, new, and clean, but the rooms were too small. The staff seemed fine.
Francis
5
|
April 30, 2018
Arbour Square at West Chester was a fantastic facility. It's brand new. It's a community of its own. It has two restaurants in the facility, a theater, and everything you need. You don't have to leave the complex. It has a general store, a bank, a salon, a barber shop, exercise facilities, and doctors and nurses that will come in and out. I liked it because it has both independent and assisted living. They have transportation and they will get you where you have to go, like to doctors' appointments. Their food was excellent. The gentleman that built this complex had parents who were handicapped and confined to wheelchairs. When he built the facility he took into consideration the elderly and handicapped people. It's first class. The staff member was excellent and very professional. The grounds and the building were immaculate. It's very well taken care of. They have good chefs and you can get a variety of meals. If you want to see shows or movies outside they'll take you, but they have their own movie theater in the facility. They'll also take you to casinos, malls, or museums. They have Bingo and card nights as well. The activities were wonderful.
Vincent
4
|
April 30, 2018
We visited Arbour Square. The facility is brand new, it has a lot of openings, the waiting-list is short, and it has a nice concept. It has a nice atmosphere, and the rooms were adequate. The staff was very pleasant, and the people were pleasant.
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