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Arbor Terrace Willistown
1713 West Chester Pike, West Chester, PA 19382
Featured Review
4
|
June 25, 2019
Arbor Terrace Willistown is very clean and very pleasing. The staff has been wonderful. They're working with my mom to see what she can and can't eat. They're doing the best they can with that. If she says she's still hungry, they'd get her something. I've seen them do exercise classes, do local outings, have movie days, and go out to different stores.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$4,500/mo
Care Types
Assisted Living, Memory Care
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$2,595/mo
Care Types
Assisted Living, Independent Living, Memory Care
Bedroom Type
Starting Price
$4,175/mo
Care Types
Memory Care, Independent Living, Assisted Living
What you can do with Caring
About Arbor Terrace Willistown in West Chester, Pennsylvania
Arbor Terrace Willistown offers quality personal care and dementia care in West Chester, Pennsylvania. We honor individuality and celebrate each person's unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community.
We offer levels of care to our residents to ensure that each person receives individualized assistance. Our Resident Care Director and a licensed nurse determines the appropriate level of care for each resident by completing an assessment of each resident's individual abilities and needs.
Our memory care, Evergreen, is staffed with caregivers and clinicians trained to care for residents with Alzheimer's disease and other related diseases of dementia. Evergreen provides seniors not only a safe place to live but also one designed to help their physical, mental, and social well-being thrive.
To learn more about this provider�s license and review other available state reports, please visit:
Pennsylvania Department of Human Services Provider Directory
Services and Amenities of Arbor Terrace Willistown in West Chester, Pennsylvania
Dining
- Communal Dining
Health Services
- Medication Reminders
On-Site Services
- Veterans Affairs (VA) Aid Assistance
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Financing & Payment Options
- Accepts Insurance
- Rent And Care Fees
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Therapies
- Physical Therapy/Rehabilitation
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Languages
- English spoken
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Special Comment: Simply put, Arbor Terrace knows personal care as we have more than 30 years of experience in serving seniors. We guarantee you'll enjoy living at Arbor with our 60-day money-back guarantee.
- Licenses: Personal Care Home
- State Licenses: 142450
Costs for Arbor Terrace Willistown in West Chester, Pennsylvania
Assisted Living
$4,500
Starting Price
Memory Care
$7,980
Starting Price
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Reviews of Arbor Terrace Willistown in West Chester, Pennsylvania
4.4
(10 reviews)
Facility
4.7
Staff
4.3
Food
4.0
Activities
4.0
Value
4.0
Marta
5
|
August 23, 2023
Arbor Terrace Willistown was very nice. The floor plan was very well thought out. It wasn't confusing; it was very simple. The windows were so that you could not hear the noise outside. The staff who assisted me with the tour was very nice and very knowledgeable. The rooms were a lot bigger than the other places I saw. It did not have a lot of things, but it had a lot of activities. They had an arcade and pool tables, and they had kind of like a bowling alley. Their dining room was attractive.
Provider Response
Thomas
3
|
November 12, 2022
We went to Arbor Terrace Willistown. What we didn't care about was the fact that they did not have a dedicated dining area. There might have been a problem with getting mom ready since she needs care with bathing and dressing and so on and meeting that schedule for dining at breakfast time would've been very, very difficult. Since the dining area is a multi-use area, they would have to close it down and that would've made it very difficult. That was a big drawback. While we were there, they were having a music activity and the music activity only had one staff member, and most of the residents were wandering and not focused, so that was a concern. When you have 25 or 27 people and only one staff member, that's not good staffing. The staff was very nice and accommodating though, and I was very impressed with them.
Provider Response
Reviewer#RD033022t
5
|
April 4, 2022
We have chosen Arbor Terrace Willistown for my parents. It looks really beautiful. There's a lot of space for people to spread out and find an area that they're interested in. I also felt like their outdoor space is very pretty and they have a good amount of activity hapening on the floors and in the activity room for seniors. I did not eat a meal, but I did have a muffin. The staff were very friendly and very helpful in answering any questions that I had. They have a library and a theater. They also have an outside place like gardening areas and a fire pit that I think would be nice for both of my parents as they are going in as a couple, and they have different things that they're interested in.
Provider Response
Jill
4
|
June 22, 2021
I toured Arbor Terrace Willistown for my dad, and it was very nice and well-kept up. My issue is with distance, so I am trying to find something that is good and close to my home. I have no complaints about Arbor Terrace. It was very nice, and everybody there was very helpful. I liked everything about it. The only thing that I was not thrilled about was that it does not come furnished. Everybody was very friendly, and they seem to be interacting with the residents. They are very informative. I thought it was kept up nicely, clean, attractive and has a home-like feel.
Provider Response
Sandra
4
|
June 25, 2019
Arbor Terrace Willistown is very clean and very pleasing. The staff has been wonderful. They're working with my mom to see what she can and can't eat. They're doing the best they can with that. If she says she's still hungry, they'd get her something. I've seen them do exercise classes, do local outings, have movie days, and go out to different stores.
Suzanne
4
|
April 2, 2018
It is really small, and hardly has any grounds. If you want to gather around, watch football, and drink whiskey, this is your place. It felt like they were really intent on having a good time. I didn't like the staff member at all, she did not smile, and she was not warm and fuzzy. We observed somebody smoking, and they were taking pictures of everybody in their Eagles' attire. A couple of the residents were on professional sports teams in Philadelphia. However, it was not a place for my in-laws. They have a rehab center, but no pool, or fitness center.
A Visitor
5
|
March 6, 2018
This would have been the one we selected for Dad. It's the best fit for us. The rooms were all pretty standard, nice, and very apartment-like but homey. Donna was very nice and made the place seem very welcoming. It was fairly new and secure, so we felt comfortable. They showed us the dining area, and it was nice and very clean.
Anonymous104954050
4
|
May 24, 2015
It was fairly new. It was not quite as large as the other place we went to, but it was very nice. They serve three meals a day. They have lovely and nice people.
Caring91867350
5
|
August 29, 2014
I liked it a lot, but it was just a little bit too far from my sisters. It's a generally new facility. I think it was only less than a year old, so it's very, very nice. The dining as well as the food was very good. The person that we talked too was very good. If my sisters were closer, we would have chosen this facility.
Caring77667550
5
|
April 26, 2014
Mom is here. It is brand new, and everything is really good. My mother is loving it right now. The staff is very friendly and cooperative. They offer activities from arts and crafts to movies to baking; they do everything there, and it is really nice. They have a salon and a rehab. They have everything, and I will recommend them to others.
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